In-room safe, blackout drapes, free WiFi
Check availability

Reviews of Villa Front Kyoto Seimei

2.5 out of 5
Villa Front Kyoto Seimei
816-2 Seimeicho, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

9.0/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean, the rooms are nicely laid out and come with easy to read instructions. Although a little on the smaller size, the rooms are cozy. While there were no laundry facilities available in our room, a laundromat was nearby.
Stayed 3 nights in Jul 2019
Response from Yuka on 2019/8/5
Thank you for your stay in our hotel and for your wonderful review. We'll take your review into consideration. We look forward to your next visit! Have a good day!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sign told us to wash our own cups, but we didn’t have a kitchen or dish soap.
Stayed 2 nights in Mar 2019
Response from MASA on 2019/3/24
thank you for using. We apologize for not having soap.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
There was misinformation about the check in on the rules of itenerarary and outside the hotel. We did not check in because information outside hotel informed that late check in was not allowed. We had to rent a more expensive room. We later found out that there was late check in. I had never had problems with late check in.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Decent size twin room
The check-in process was by Kyoto Station where they speak very little English. I requested an iron ans was passed the phone to the owner who said they were unable to provide this which was pretty disappointing. The hotel is 20 mins away from Kyoto station. The twin room was clean and in a quiet location.
Stayed 4 nights in Sep 2018
Response from Mariko on 2018/10/4
Thank you very much for your feedback. We really appreciate it. Regarding the iron issue, we are terribly sorry about the inconvenience. The reason why it didn't provided is Japanese hotel law strictly prohibit to use any flammable items in hotel rooms without staffs and there is not staffed anytime. We would like to get your understanding about that.

2/10 Terrible

William, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pro: the property is clean. However, guests got no respect from property owner. You can see a lot of BIG signs indicating that you are prohibited to do this or that, e.g. use or look of/through balcony, use of lights after 12, etc. Can the language be a bit more polite? This is totally anti-Japanese. In addition, you have to pick up and drop off the room key from/to a place 4-5km away. I arrived at Kyoto station around 10. As suggested by the staff, I put luggages into locker and came back around 4. I spent nearly two hours picking up key, luggages, and find route 9 bus stop. The drug store is on south side of the station and bus is on north side. Finding the locker was a big challenge. There are many locker places, and at multilevel. Luckily I took a picture of the place, asked station employees and had to go back into JR station to replay the morning trip to find luggages. I found my check-in take up too much time and energy after a day of tiring site seeing. This property is not a hotel. This is a bnb operated under owner's own set of rules which put owner's convenience ahead of guests. I absolutely DO NOT recommend this property.
Stayed 2 nights in Aug 2018
Response from Freda on 2018/8/19
Dear William: Thank you for choosing here and sharing your experience. I feel sorry for your bad experience but I would like to correct some points in your comments. First of all, the property is with a LEGAL HOTEL LICENSE , which is the reason why we need to ask our guests to do the check in process &take/return key face to face. The different check in place states clearly, including the address, on the Apartment Policies; thus I would appreciate if you could have confirmed those policies before making a booking. Until now we have hosted hundreds of guests and you are the 1st one who spent 2 hours getting lost in Kyoto station. I feel sorry and would like to improve our access guide more clearly for our future guests. Lastly, regarding to those signs, they are made under neighbors' requirements, which is also a regulation for HOTEL LICENSE. I feel terribly sorry for your experience and will do my best to improve our quality to prevent from next guest like you. Kind regards, Freda Villa Front Kyoto Seimei

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Off site check-in for Airbnb-style room
This was a strange place. The biggest thing to know ahead of time is that the location for check-in is a 20-min bus ride away from the actual property. Check-in is in a little drug store which is difficult to maneuver around with luggage. The actual room was a very good sized room for a very good price though. Pros: -New facility -Spacious -Clean -Two large queen beds -Easy bus access -Western hotel style layout -two convenience stores nearby -inexpensive so overall good value This could be a pro or a con depending on the person, but these are hotel rooms being rented out Airbnb-style, so there is no daily maid service and no on-site staff. Cons: -inconvenient, off-site check-in and check-out. We were told 10-12:00 checkout, and someone was banging on the door at 10:00 sharp to make sure we were out. -residential area, must board a bus to go anywhere, including to find restaurants - bad use of space, no drawers, shelves, or counter space to set anything, or hooks to hang towels. Beware the one towel rack in the bathroom is on the inside of the shower. Not immediately obvious when the door is folded open. - no laundry facilities in the 4-person room, only in the 5-person rooms - most uncomfortable pillows out of 10 places we stayed in Japan. Felt like a stack of newspapers. This place could be very nice if the owners spent a night there to see what conveniences (like a practical place to hang a towel) were missing.
Stayed 3 nights in Jun 2018
Response from Mariko on 2018/7/13
Thank you very much for your feedback. We really appreciate it. Regarding of some issues especially the check-in/out process, we are going to carry out an alternation plan. Addition, we should consider about any other your suggestions.

8/10 Good

David, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff support
While the check in process was a bit awkward, because the key pick up location is 5.5km from the actual hotel, the overall stay was pretty great. I especially want to compliment Mariko who answered any and all of my questions about Kyoto quickly and clearly through her emails. Her English is very good, and she provided useful links to answer my questions. Thanks Mariko!
Stayed 4 nights in Apr 2018

10/10 Excellent

mitsuru

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
誰にも会わずにチェックイン出来てしかも簡単でした。清潔感もあり満足でした。ただホームページに書いてあった延長コードが無かったことが残念でした。 また利用したいと思います。
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from STAYKYOTO窓口 on 2022/9/28
この度は、数ある宿の中からヴィラフロント京都晴明をお選びいただきまして誠に有難うございます。 また、サービスに対する暖かいご評価をお寄せいただきましたこと重ねて感謝申し上げます。今後ともSTAYKYOTOを宜しくお願い申し上げます。 スタッフ一同、お客様のまたのお越しを心よりお待ち申し上げます。

8/10 Good

koji

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族で宿泊するのにリーズナブルで綺麗でゆっくりできました。 また利用させていただきたいです。
Stayed 1 night in May 2022
Response from STAYKYOTO窓口 on 2022/5/10
この度は、数ある宿の中からヴィラフロント京都晴明をお選びいただきまして誠にありがとうございました。 また、サービスに対するご感想、暖かいご評価をお寄せいただきましたこと、大変嬉しく思います。 またの機会がございましたら、是非ともご利用いただければと思います。 今後ともヴィラフロント京都晴明を宜しくお願い申し上げます。

10/10 Excellent

TOSHIYUKI

Traveled with family
Liked: Cleanliness, room comfort
リピート確定
晴明神社から数歩の距離。 受付など無駄は全て省かれているが、チェックイン方法を事前に電話連絡とメールでもらえるなど、親切な対応。 部屋はきれいで広く、コンロや洗濯機もついていて機能的。非常に満足いく滞在でした！
Stayed 1 night in Dec 2021
Response from ヴィラフロント京都晴明 on 2022/1/11
この度は当施設へご宿泊いただき誠にありがとうございました。ご滞在はお楽しみいただけましたでしょうか。 このような暖かいご評価を頂けました事、誠に感謝申し上げます。 また京都へお立ち寄りの際は、当施設へのご宿泊をご検討いただけましたら幸いでございます。 今後ともヴィラフロント京都晴明をよろしくお願い申し上げます。

10/10 Excellent

nishitsuji

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from ヴィラフロント京都晴明 on 2021/12/1
この度は当施設へご宿泊頂き誠にありがとうございました。暖かいご評価を頂きまして、スタッフ一同感謝申し上げます。 またのご予約を心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
また利用させていただきます！
京都市上京区内でホテルを探していたところ、偶然このホテルを見つけました！ フロントがない施設は初めてでしたが、エントランスや部屋の鍵の開け方やルームキーパスワードなどを事前にメールでお知らせいただき、スムーズにチェックインできました。 部屋はとても綺麗で快適でした。食器類が備え付けのミニキッチンがあり、洗面所には洗濯機もあり、浴室、トイレ、洗面所も清潔でとても良かったです。 ３泊４日の滞在中、部屋の掃除やゴミの片付けなどのサービスはありませんが、大型の分別ゴミ箱が設置されているため、テイクアウトの容器などは洗ってからゴミ箱に捨てることができ、臭いに悩まされることもありませんでした。ゴミはかなり出たはずですが、滞在中ゴミ箱が一杯になることはなかったです。 ホテルの施設内には、レンタル自転車（PiPPA）があり、滞在中は自転車を利用して京都市内を散策したり、スーパーマーケットへ買い物に行くことが多かったです。 ホテルの並びには晴明神社がありますが、ホテル自体は住宅街にあるため、京都観光というより、日常の京都を感じることができる場所だと思います。 良いホテルと出会えて本当に良かったです。
Stayed 3 nights in Aug 2021
Response from ヴィラフロント京都晴明 on 2021/8/18
この度は、数ある宿泊施設から当施設をお選びいただきまして誠にありがとうございました。スタッフ一同、心より厚くお礼申し上げます。また、今回のようなサービスに対するご感想をお寄せいただきましたこと、重ねてお礼申し上げます。 このような嬉しく、ありがたいお言葉を拝読し、大変喜ばしい限りです。恐縮ではございますが、より一層お客様にお喜びをいただける場を目指し、精進を重ねて参ります。 お近くへお出かけの折には、是非またお立ち寄りくださいませ。心よりお待ち申し上げております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルスタッフの方々態度が非常に悪かったです。
Stayed 2 nights in Oct 2019
Response from ヴィラフロント京都晴明管理人 on 2019/11/3
この度は不快な思いをされたことに関しまして、深くお詫び申し上げます。 スタッフの教育を見直しさせていただきますので、どうぞご容赦をいただけましたならば幸いです。

4/10 Poor

Azusa

Liked: Cleanliness
Disliked: Staff & service, room comfort
洗濯機とかキッチンがなかったです。 写真ではあるように見えていたのでがっかりでした。
Stayed 9 nights in Sep 2019
Response from ヴィラフロント京都晴明サポートチーム on 2019/10/2
この度は当施設にご宿泊をいただきまして誠にありがとうございます。 写真がわかりづらく大変申し訳ございませんでした。台所と洗濯機のあるお部屋は、最大5名さままでお泊まりが可能なお部屋のみとなっております。 ご意見を改善の参考にさせていただきますので、またのご予約をお待ちいたしております。

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
エアコンの効きが悪くて、暑くて暑くて本当に困りました。 廊下やエレベーターも暑くて、移動する度に汗が吹き出てきました。夏場は廊下の窓を開けておいた方が良いのではないでしょうか。 検索で喫煙可の部屋を選んだが、館内禁煙だったのが残念。 外に出れば喫煙は可能でした。 上の階の歩く音がかなり気になりました。
Stayed 1 night in Aug 2019
Response from 太田 on 2019/8/7
この度は、ヴィラフロント京都晴明をご利用くださり誠にありがとうございました。貴重なご意見をくださったことを感謝申し上げます。今後の改善に向けてお客様のご意見を参考にさせていただきたいと思います。 またのお越しを心よりお待ちしております。 ヴィラフロント京都晴明カスタマーサポートチーム

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は快適
ホテルの部屋はとても快適でした。風呂も広めで良かったです。ただ、ドライヤーや歯ブラシなどの場所がわかりにくく、せめて棚にシールなどの張ってほしいと思います。
Stayed 1 night in Jul 2019
Response from スタッフ一同 on 2019/7/15
この度は当施設にご宿泊をいただきまして誠にありがとうございました。貴重なご意見をいただきまして、誠にありがとうございました。棚の表示の件、検討させていただきます。 またのお越しをお待ちいたしております。＾＾

8/10 Good

CHENKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Tomomi on 2019/4/10
Thank you for your stay. We hope to meet you again.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Tomomi on 2019/4/10
Thank you for your stay. We look forward to your next visit.

8/10 Good

jhanye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019
Response from Mariko on 2019/3/1
Thank you very much for your feedback! We really appreciate it. We hope to welcome you again in Kyoto in the near future.

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019
Response from Tomomi on 2019/4/10
Thank you for staying. We are happy to get 5/5 points. We hope to meet you again.

8/10 Good

Morihito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足でした
チェックインが遠い、以外は不満はありません。名所にも食事にもアクセスもよく快適でした。
Stayed 1 night in Jan 2019
Response from Tiffany, Villa Front Kyoto Seimei on 2019/2/1
ご意見のご記入頂き、誠にありがとうございます。 ご宿泊されたお部屋がお気に入ったことは良かったですね。 チェックインの件に関してのご意見ありがとうございます。 現在、お客様のご意見を受け、相談中でございます。 今後はより良いサービスで対応できるように頑張ります。 またのご宿泊をお待ちしております。ありがとうございます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Anne-Flore, Villa Front Kyoto Seimei on 2019/1/10
Thank you for your giving us a 5/5 rating! We are happy to know that you enjoyed your stay with us, and look forward to welcoming you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
客室は申し分なかったが、鍵の受け取りがホテルと別で京都駅周辺だったのは想定外でした。
Stayed 1 night in Dec 2018
Response from Tiffany, Villa Front Kyoto Seimei on 2019/1/5
ご意見のご記入頂き、誠にありがとうございます。 ご宿泊されたお部屋がお気に入ったことは良かったです。 チェックイン、アウトの件に関してのご意見ありがとうございます。 今後はより良いサービスで対応できるように頑張ります。 またのご宿泊をお待ちしております。

6/10 Okay

Lai Tang John

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2018
Response from Tiffany STAY JAPAN Customer Service Team on 2018/10/26
Thank you for staying with us and for rating us! We hope to have the opportunity to welcome you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mariko on 2018/9/24
Thank you very much for your review. We really appreciate it.

8/10 Good

たっくん, 茨城

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室はとてもキレイで気持ちよく利用させていただきました。 設備がしっかりしているのでとても快適でした。 チェックイン受付の時間制限をハッキリと説明した方が良いかなと思います。 とは言いつつ特にこれといって問題は全くありませんでした。 あと、安倍晴明の神社がそばにあることをうたった方が良いと思います。
Stayed 1 night in Aug 2018
Response from Mariko on 2018/9/24
この度は当館にご宿泊をいただきまして誠にありがとうございました。チェックイン時間や周辺観光地につきましてのご意見をいただきまして誠にありがとうございます。改善のため、ぜひお役にたてさせていただきますね。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした！
Stayed 2 nights in May 2018
Response from Mariko on 2018/7/1
この度は当館にご滞在をいただきまして、またレビューをいただきまして誠にありがとうございました。また京都にお越しの際にはぜひお声がけくださいね。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便、環境清幽、備品稍嫌簡單
Stayed 3 nights in May 2018
Response from Freda, STAY JAPAN Customers Support Team on 2018/6/2
您好, 非常感謝您這次選擇Villa Front Kyoto Seimei入住並在百忙之中抽空留下如此好評價. 我會將您的寶貴意見反應給相關部門並加重對備品部分的改善. 希望日後還有機會接待您前來入住. 祝您事事順心. Freda, STAY JAPAN Customers Service Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean appartement in center of Kyōto
In center of Kyōto very nice appartement Very clean. Big bedroom with everything for cooking We was very happy to stayed there
Stayed 3 nights in Apr 2018
Response from Freda, STAY JAPAN Customers Support Team on 2018/6/2
Dear Guest: Thank you very much for your stay with us and for leaving us this positive review. We really do appreciate it. It's always a great feeling to hear feedback from our guests because we truly value you and your experience with us. Wish you all the best and I look forward to your next visit. Best regards, Freda, STAY JAPAN Support Team