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Reviews of Tsubame-ya - Hostel

1 out of 5
Tsubame-ya - Hostel
2F, Saga Hirosawa 28-3, Minamino-cho, Ukyo-ku, Kyoto, Kyoto

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and polite. Had a very pleasant stay.
Stayed 1 night in Nov 2018

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alison, Nottingham England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden treasure! Just like coming home ;)
I cannot say enough about Tsubame-ya, the guest house and staff were exceptional. I wouldn't hesitate to highly recommend. Personal, genuine welcome, with attentive staff, a real family feel. I felt like I'd been invited to stay in someone's home. We will definitely return to Tsubame-ya x
Stayed 1 night in Jun 2017
Response from つばめ家 on 2018/3/27
最高のお言葉をありがとうございます！ また帰ってきたいと思っていただけることは本当に嬉しいことです。 これからも心豊かに、お客様との出会いを大切にしていきます。

6/10 Okay

toshihiro

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに入る番号入力に手間取った。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
ありがとうございました
到着時に誰もおらず宿には入れないアクシデントはありましたが、スタッフさんも親切でこの価格なのにお風呂などの水回りも綺麗で良かったです。また機会があれば利用させていただきます。 気になった点はちょっとベッドルームが車の臭いっぽいにおいがして気になりました。 わんちゃんがかわいいです。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
嵐山へ行くアクセス良好。 行った日に多くの人が宿泊しており、 1つのシャワーを浴びるのに１.５〜２時間かかったのが残念でした。 シャワーがあいたかどうか、わざわざ見に行かなければならなくて面倒でした。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Phoebe

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
한국어 잘하시는 여자사장님이 운영하시는 아라시야마에 갈 때 걸어갈 수 있는 게스트하우스
대기 질에 민감한 편이어서 오사카에서 출발하여 교토 시내보다 아라시야마에서 잠시 쉬고자 이 호스텔에 예약했는데 대로변에 위치하여 찾기 쉬울 듯했지만, 간판이 숨어있어서 길가는 여학생에게 도움받아 게스트하우스에 도착했습니다. 아라시야마까지 걸어서 갈 수 있고 자전거도 온종일 500엔에 빌릴 수 있다고 합니다. 제 경우에는 침대 매트리스 자체에 냄새가 났습니다. 2층 침대 아래층에 배정되었는데 창을 바라볼 수 있어서 좋았습니다. 시트를 갈려면 추가비용을 내야 하는 것 같습니다. 교토에서는 2018.10.1일부로 숙박시설에서 도시 세를 징수한다고 하여 입실 전에 800엔을 추가로 지급했습니다. 샤워시설이 수압도 좋고 공간도 넓어 편했습니다. 방에 열쇠 있는 캐비닛이 있어 분실염려 있는 물건 보관하기가 좋습니다. 여자 사장님이 한국어를 잘하시고 친절하게 안내를 잘 해주십니다.
Stayed 4 nights in Oct 2018

8/10 Good

uzi, Chiba

Liked: Staff & service
大通りに隣接したゲストハウスで買い物や食事は不自由しません。最寄り駅から多少離れていますが、安いので機会があれば次回もまた利用したいです。
Stayed 1 night in Jul 2018
Response from つばめ家 on 2018/7/27
また是非いらしてください。 近くのスーパーのタイムセールも魅力的ですよ。

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シャワー室が広い。
女性専用のお部屋が出来ると伺ったので期待しています。
Stayed 2 nights in Feb 2018
Response from つばめ家 on 2018/3/2
大切な時間を過ごしていただき、ありがとうございました。 女性専用ではないのですが、カーテンタイプドミトリーではなく鍵付きドアタイプのドミトリーになります。 カーテンタイプのドミトリーと比べ、２倍の広さです！ また機会があれば是非ご利用ください。

10/10 Excellent

Ninos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay if in Arashiyama
The family that runs the hostel are the best. Kind and funny.
Stayed 6 nights in Feb 2018
Response from つばめ家 on 2018/3/2
私たち家族も忍野素に出会えたことに感謝しています！ 面白い知恵をまた教えてくださいね。 断食効果実感しました～ また会いましょう！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺施設の道案内やおすすめのお店をとても親切に教えて頂き、とてもよい旅行になりました。 ありがとうございます。
Stayed 1 night in Jan 2018
Response from つばめ家 on 2018/2/2
とてもよい旅行になりました。嬉しいことです！ また是非、京都に！

10/10 Excellent

Tung, Bremen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestes Hostel auf dieser Welt
Alles was man brauch findet man dort. Ganz viele Märkte sowie Bahnhöfe. Das Team ist super liebenswürdig und behandelt einen wie Familie.
Stayed 14 nights in Dec 2017
Response from つばめ家 on 2018/2/2
最高の褒め言葉をありがとうございます。 これからも幸せ溢れる素敵な旅を！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
丁寧な対応
四条や京都駅など中心部からは離れますが、嵯峨嵐山方面にほど近く、市内西部を回るには良い場所です。女性スタッフがとても親切で感じの良い方でよかったです。
Response from つばめ家 on 2018/5/28
自然豊かで空気の綺麗な嵐山を楽しんで頂けて、嬉しく思います。 いつかまた、京都におこしやす。