Restaurant

Reviews of sequence KYOTO GOJO

4 out of 5
sequence KYOTO GOJO
409 Gojokarasumacho Shimogyo-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 290 reviews" "
Rating 8 - Good. 76 out of 290 reviews" "
Rating 6 - Okay. 29 out of 290 reviews" "
Rating 4 - Poor. 5 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Taoufik Ulysse

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here beautiful view and very comfortable only downside are the bed and pillows are hard as rocks but really other then that this is a great place to stay
Stayed 2 nights in Apr 2024

4/10 Poor

Guanghong

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is pretty basic but fairly new. What really bothered me is that they have a policy to charge 1000 yen for each hour of early check-in. That itself is not so bad except they have a check-in time of 5pm!! So if you want to get a little rest after a long day's travel, you are forced to pay up. This seems to be designed to squeeze a little bit of money out of each guest. It really leaves a bad taste in the mouth.
Stayed 1 night in Apr 2024

10/10 Excellent

Francel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property and its amenities. Close proximity to all. Will definitely visit again!
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/30
Thank you for staying with us.Thank you again for taking time out of your busy schedule to send us your comments.Our staff will continue to make every effort to make your stay in Kyoto a memorable one.We look forward to welcoming you again.

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Thank you very much for choosing our hotel.Thank you again for taking time out of your busy schedule to leave us your comments. We will continue to strive to provide you with a comfortable and safe stay and service, and we look forward to your continued patronage.We look forward to welcoming you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Manager on 2024/4/30
Thank you for staying with us. All of our staff are happy to hear that you enjoyed your stay. In addition to Kyoto Gojo, Sequence is also located in MIYASHITA PARK in Shibuya and Suidobashi near Tokyo Dome, so we include our hotel. Please stop by when you are traveling.We look forward to welcoming you back on another occasion. We will continue to strive to be a better hotel.

10/10 Excellent

Oanh Hoang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will go back here when I’m back to Kyoto! The room is minimalist, spacious and the staff is very helpful and friendly
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/30
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our hotel.If you pre-register for the next "smooth check-in", you can check in with less time and effort than the usual self check-in.We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Thank you for staying with us.Thank you again for taking time out of your busy schedule to send us your comments.Our staff will continue to make every effort to make your stay in Kyoto a memorable one.We look forward to welcoming you again.

10/10 Excellent

To Hong Matthias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and center of city. If the blanket is more breathable it would be perfect.
Stayed 5 nights in Apr 2024
Response from Manager on 2024/4/30
Thank you for staying with us.We are happy to heat that you had a good stay at our hotel.Our hotel is located from about 5minutes walk from subway Gojo station and about 10minutes walk from Shijo station and shopping area.Our location is very confortable for the sightseeing.We make more effort to be a better hotel.We hope to see you again.

8/10 Good

Ananth

Liked: Cleanliness, staff & service, property conditions & facilities
Need many more washer machines on each floor since the washers and dryers weee mostly not available for use.Restaurant should be open for meals throughout the day and offer a fair number of vegetarian and vegan options.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Thank you for staying with us. Thank you for your valuable feedback regarding laundry and breakfast. We would like to take this opportunity to inform you that you can check the status of the laundry on the TV in your room. We will take your comments seriously and make every effort to ensure that everyone has a pleasant stay at our hotel.We look forward to welcoming you again soon.

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and spacious stay! If you’re looking for a higher end travel friendly (particularly english) stay this place is for you. The rooms and amenities are spacious and top tier. It’s rather expensive, but worth it for the luxury. The location isn’t the best but there’s a train nearby. The luggage room is really nice too since check in is very late. This is not the place for you if you want cheap travel or aren’t picky about your rooms as it wouldn’t be worth the cost. I for one though enjoyed all the luxuries!
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/28
Thank you for staying with us.We are pleased to hear that you had a pleasant stay with us. In order to extend your free time, we have set check-in time at 17:00 and check-out time at 14:00. You can use our self-cloakroom to store your luggage before check-in at any time on the day of your stay.We hope that you will enjoy your stay and the city of Kyoto as much as you wish, depending on your schedule.We look forward to welcoming you again in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, chill vibe hotel. Sorta NYC SoHo energy. Staff was fantastic, super helpful and efficient. The rooms are designed well for a small space however they are quite dark. Minimal lighting and black/dark walls etc do not provide good lighting in the bathroom for applying any facial products/makeup. The area was a nice escape from all the touristy areas but still very convenient. Would probably stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/9
Thank you for staying with us.We are delighted to hear that you were satisfied with your stay. We are also very pleased to hear your compliments about our staff and location.The rooms are based on a monotone space. Please enjoy your stay while switching on and off between the "black" desk area for function and the "white" bed area for rest.Our staff will continue to make every effort to make your trip to Kyoto a memorable one.We look forward to welcoming you again.Manager

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 2024/4/9
ご宿泊ありがとうございます。ご滞在中は快適にお過ごしいただけたご様子で大変嬉しく思います。sequenceは東京の水道橋と渋谷にもございまして、また違った雰囲気をお楽しみいただけますので東京へお越しの際はぜひお立ち寄りくださいませ。これからもより良いホテルを目指してまいりますので、またの機会のご利用を心よりお待ち申し上げておりますManager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great area super close to Gion district
Stayed 3 nights in Mar 2024
Response from Manager on 2024/3/31
Thank you for staying with us.Our staff is very pleased to hear that you had a pleasant stay during your stay at our hotel.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, which is very accessible and has been well received by other guests.Buses are available to take you smoothly to major sightseeing spots.We look forward to welcoming you again!

10/10 Excellent

Christian Paulina

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/30
Thank you for staying with us. sequence is not only in Gojo, Kyoto, but also in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please stop by when you travel, including to our hotel. We look forward to welcoming you back for another stay.

10/10 Excellent

Adib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at!! Cleanest too!
Stayed 10 nights in Mar 2024
Response from Manager on 2024/3/29
Thank you for staying with us. All of our staff are happy to hear that you enjoyed your stay. In addition to Kyoto Gojo, Sequence is also located in MIYASHITA PARK in Shibuya and Suidobashi near Tokyo Dome, so we include our hotel. Please stop by when you are traveling.We look forward to welcoming you back on another occasion. We will continue to strive to be a better hotel.

6/10 Okay

Alexander

Traveled with partner
Disliked: Cleanliness, amenities
Not 4 Stars! The hotel lacks a traditional lobby, offering only two benches and allocating the rest of the space to a restaurant. Toiletries, wrapped in plastic, must be collected from reception, raising questions about the effectiveness of sustainability efforts. The self-check-in process is complicated by staff assistance and the choice between key cards and facial recognition, with the latter raising privacy concerns and being unreliable due to maintenance issues. Key cards are color-coded by gender, which is peculiar. The late check-in time of 5PM may inconvenience early arrivals, and rooms are cleaned every two days, insufficient for the small space and minimal amenities like the tiny bin. Guests must request new towels and water, provided every other day. A free drink is offered, but requesting coffee over alcohol initially led to the suggestion of purchasing a refillable cup, before eventually receiving the coffee. The room's single-glazed windows don't adequately block noise or insulate, and the bedding is uncomfortable. The absence of in-room tea or coffee, despite providing a kettle and cups, and the insistence on using the sauna and bath without swimwear may not cater well to Western guests. With only two laundry machines for over 100 rooms, the facilities are inadequate. Suitable for short stays, but for longer visits, looking elsewhere might be advisable. The hotel's approach to sustainability and guest comfort needs reevaluation for a four-star rating.
Stayed 5 nights in Mar 2024
Response from Manager on 2024/3/15
Thank you for staying with us.Thank you for your valuable feedback.As for the room cleaning, we at sequence clean the rooms every two days for eco-friendly reasons. Towels can be changed on days other than cleaning days, so please ask our reception staff for towel changes.If you drink more than two cups of coffee or tea during your stay, the original tumbler is more economical than the regular price.They are also available at MIYASHITA PARK in Shibuya and sequence in Suidobashi. Guests can enjoy any number of cups of coffee or tea free of charge during their stay, so please stop by our hotel or any of our other locations when you are on your travels.We will continue to strive to make our hotel even better in the future. We look forward to welcoming you next time.

6/10 Okay

Varena

Traveled with family
Liked: Cleanliness, staff & service
Convenient. Near many dining options like family mart, ramen, traditional Japanese breakfast, coffee shop and even McDonalds. However, if your room faces the main road, the noise is unacceptable. We cant sleep until 2am. Try requesting a quite room if available.
Stayed 3 nights in Feb 2024
Response from Manager on 2024/3/8
Thank you for staying with us.We are happy to hear that you had a good stay ar our hotel.There are some shops and restaurants aroud our hotel, so it is useful to spend your time at our hotel.Also, we have the room which is not facing the main road, so if have opportunity to come to our hotel again,please feel free to ask us.We look forward to welcoming you again.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and baths
Stayed 2 nights in Feb 2024
Response from Manager on 2024/2/29
Thank you for staying with us.We are very happy to hear that you enjoyed your stay at our hotel, including the bath and sauna.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, which is very accessible and has been well received by other guests.We will continue to strive to make our hotel even better. We are looking forward to welcoming you next time.

10/10 Excellent

Chase

Stayed 3 nights in Jan 2024
Response from Manager on 2024/2/11
We look forward to welcoming you back for another stay.Our staff is very pleased to hear that you had a pleasant stay during your stay at our hotel.In addition to Kyoto Gojo, we have other sequences in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please feel free to stop by our hotel or any of our other locations when you are in town.We look forward to welcoming you again.

10/10 Excellent

Tania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upmarket hotel. The sauna and bath are beautiful and the rooms are so comfortable. Location is a 10-15 min walk to Nishiki.
Stayed 3 nights in Jan 2024
Response from Manager on 2024/1/30
Thank you for staying with us.We are very happy to hear that you had a satisfying stay at our hotel.THE SAUNA" is a steam sauna scented with aroma. After the sauna, you can enjoy various showers such as aroma shower, cold water mist shower, cold waterfall shower, etc.THE BATH is a large bathtub where you can stretch out your legs and relax your body and mind in the soothing lighting.

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sequence Kyoto Gojo was exceptional. The indoor sauna and bath was clean and soothing, providing the perfect space to relax after a long day. The staff was courteous and attentive, always ready to assist and make my stay more comfortable. The cleanliness of the entire hotel, from the rooms to the common areas, was impeccable. I highly recommend this hotel for anyone looking for a serene and luxurious experience.
Response from Manager on 2024/1/30
Thank you for staying with us.We are very happy to hear that you had a pleasant stay during your stay at our hotel.As for the sauna and bath, we change the aroma every season.We hope you will enjoy it the next time you stay with us.We will continue to strive to make our hotel even better. We look forward to welcoming you next time.

10/10 Excellent

AARTHI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to subway station, and 15-20 minute walk to all major sites in Kyoto. Beautiful Hotel and Spacious for Japanese Hotel Standards. Lots of dining options within walking distance. Would Highly Recommend.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/22
Thank you for staying with us.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, and has been well received by other guests.We look forward to welcoming you again.

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very nice place to stay
Stayed 4 nights in Dec 2023
Response from Manager on 2024/1/11
Thank you for staying with us.We are very honored to receive your compliments on our staff.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, and we have received favorable comments from other guests as well.We look forward to welcoming you again.

8/10 Good

Yousuf

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and nice. Breakfast was nothing special. Expedia lists the hotel as a 4 star property - that is too high and not correct, but still it’s a nice hotel for the price.
Stayed 3 nights in Dec 2023
Response from Manager on 2024/1/11
Thank you for staying with us.Our staff is very happy to hear that you had a pleasant stay during your stay at the hotel.In addition to breakfast, we are an all-day dining restaurant with lunch, cafe, and bar time in the evening. We hope you will enjoy them as well.We look forward to welcoming you back for another stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 2024/1/11
Thank you for staying with us.We are very happy to hear that you were satisfied with your stay at our hotel.We will continue to strive to make our hotel even better in the future. We look forward to welcoming you next time.

10/10 Excellent

Arnel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel - close to the subway trains and Kyoto station make it convenient to travel from. Rooms are well kept and staff are helpful and friendly.
Stayed 5 nights in Dec 2023
Response from Manager on 2024/1/11
Thank you for staying with us.We are very honored to receive your compliments on our cleanliness and staff.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, and we have received favorable comments from other guests as well.We look forward to welcoming you again.

8/10 Good

Lai Yen, Long Island City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location
Stayed 4 nights in Dec 2023
Response from Manager on 2024/1/4
Thank you for staying with us.Our staff is very pleased to hear that you had a pleasant stay during your stay at our hotel.Our hotel is only a 3-minute walk from Exit 2 of Gojo Station on the Kyoto Municipal Subway Karasuma Line and a 6-minute walk from Exit 6 of Shijo Station on the Kyoto Municipal Subway Karasuma Line, and we have received favorable comments from other guests.We look forward to welcoming you again.

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 2024/1/1
Thank you for staying with us.In addition to Kyoto Gojo, we have other sequences in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please stop by our hotel and other locations when you travel.We look forward to welcoming you again.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply one of the best hotels I’ve ever stayed at. Meticulous attention to detail, fantastic and comfy rooms, great amenities, nice food, nice staff. Wonderful. Can not recommend enough.
Response from Manager on 2023/12/29
ご宿泊いただきありがとうございます。ご滞在中はごゆっくりお過ごしいただけたようで、スタッフ一同大変嬉しく思います。お部屋に関しては、機能的かつコンパクトなつくりとなっております。必要なものなどございましたらお気軽にレセプションまでお声がけくださいませ。sequenceは京都五条のほかにも東京ドーム至近の水道橋と渋谷のMIYASHITA PARKにもございますので、当ホテルを含め、ご旅行の際は是非お立ち寄りください。

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 2023/12/23
Thank you for staying with us.All of our staff are very happy to hear that you enjoyed your stay at our hotel.In addition to Kyoto Gojo, sequence is also located in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please stop by when you are traveling, including our hotel.We look forward to seeing you again.

10/10 Excellent

Julie C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa retreat in the heart of Kyoto
Amazing place in Kyoto, close to everything and with an onsen/sauna! Though the men’s women’s side changes daily (because they only have one sauna and one onsen) you can still be sure to enjoy something every day after a long day out. The citrus aromatherapy sauna was a total treat. The hotel is conveniently located and modern and clean with beautiful views. Highly highly recommend. Even though the check in time is 5pm, you can use the self-luggage cloakroom AND check out is a luxurious 2pm!
Stayed 11 nights in Dec 2023
Response from Manager on 2023/12/20
Thank you for staying with us. All of our staff are happy to hear that you enjoyed your stay. In addition to Kyoto Gojo, Sequence is also located in MIYASHITA PARK in Shibuya and Suidobashi near Tokyo Dome, so we include our hotel. Please stop by when you are traveling.We look forward to welcoming you back on another occasion. We will continue to strive to be a better hotel.We look forward to welcoming you back next time.

8/10 Good

Mariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in is not very user-friendly. Need staff to assist. Same for self check out.
Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/14
"Thank you for staying with us.Our hotel has introduced a self-check-in/check-out system using the latest ICT technology, and guests are responsible for making payments and issuing keys themselves.In addition, by pre-registering with smooth check-in, you can check in with less time and effort than regular self-check-in.Check-out can be done from the tablet in your room with the touch of a button.All of our staff will continue to work hard to become a better hotel in the future."

10/10 Excellent

Jaewook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Manager on 2023/12/13
Thank you for staying with us.Our entire staff is very happy to know that you enjoyed your stay at our hotel.We will continue to strive to be a better hotel. We look forward to welcoming you back next time.

8/10 Good

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/9
Thank you for staying with us.All of our staff are very happy to know that you enjoyed your stay with us.We will continue to strive to be a better hotel. We look forward to welcoming you back next time.

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
There's only one communal bath and they switch from women and men day by day. It's kind of inconvenient as a bath lover, but it's small so I understand. My sheet also had a stain on it, but someone immediately came to change my sheets despite it being about 10 pm so I really appreciated that. The reason I took out an extra star is because of the breakfast. There's a tiny salad bar and your main menu is only sandwiches. The pulled pork was the most decent. The egg sandwich felt like something from a conbini on a toasted hot dog bun. The avocado sandwich though??? I couldn't tell if it was supposed to be guac or classic avocado toast, but either way the only seasoning was lime juice. No salt. I like hotels for their buffet breakfasts so this plus their lack of fiber and protein options were pretty disappointing. That being said, the place was clean, well maintained, and quiet. If I were to stay again, I'll need to plan my breakfast.
Response from Manager on 2024/2/11
Thank you for staying with us.We apologize for any discomfort caused by the room cleaning. We will take your comments seriously and make every effort to make your stay as comfortable as possible.As for breakfast, we have changed the opening hours and part of the menu effective January 9, 2024.Business hours are from 7:00 to 12:00 (last order at 11:30)We will offer three main plates, a half buffet, and a drink bar.The main plates include sandwiches, pancakes, and American breakfast.We hope you will enjoy it the next time you stay with us.We look forward to having you stay with us again.

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Within walking distance to Kyoto train station.
Stayed 2 nights in Dec 2023
Response from Manager on 2023/12/5
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our room and location.We appreciate for the comment you gave us.In addition to Kyoto Gojo, sequence is also placed at MIYASHITA PARK in Shibuya and Suidobashi near Tokyo Dome.We are looking forward to welcoming you again on another occasion.

10/10 Excellent

Dominique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for girls trip
Wonderful facility. Excellent amount of space. I have stayed in Kyoto three times and this was the most comfortable and luxurious hotel I have experienced for a great price. The bath and sauna is a wonderful spa experience. The beds were comfortable as well.
Stayed 3 nights in Nov 2023
Response from Manager on 2023/12/5
Thank you for staying with us.All of our staff are very happy to hear that you enjoyed your stay at our hotel.In addition to Kyoto Gojo, sequence is also located in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please stop by when you are traveling, including our hotel.We look forward to seeing you again.

8/10 Good

Richard

Stayed 4 nights in Nov 2023
Response from Manager on 2023/11/23
Thank you for staying with us.All of our staff are very happy to hear that you enjoyed your stay at our hotel.We will continue to strive to become an even better hotel. We look forward to welcoming you back next time.

8/10 Good

Ryker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/22
Thank you for staying with us. Thank you also for your valuable review. sequence is located not only in Gojo, Kyoto, but also in MIYASHITA PARK in Shibuya and Suidobashi near Tokyo Dome, so please feel free to stop by our hotel and other hotels when you travel.We look forward to welcoming you again.

6/10 Okay

Alison

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, pretty and eco friendly. Service ok not outstanding, sauna and baths aren’t available same day due to gender separation. Breakfast not great.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/15
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan. We are very happy to hear that you were satisfied with our hotel. We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hip but comfortable hotel. near everything but not touristy feeling. concierge was super helpful getting us a place for massage (momo's aroma room) super clean and on trend.. highly recommend
Stayed 3 nights in Nov 2023
Response from M on 2023/11/11
Thank you for staying with us.All of our staff are very happy to hear that you enjoyed your stay at our hotel.In addition to Kyoto Gojo, sequence is also located in Suidobashi near Tokyo Dome and MIYASHITA PARK in Shibuya, so please stop by when you are traveling, including our hotel.

10/10 Excellent

jorge a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and nice staff! Would stay here again!
Stayed 4 nights in Oct 2023
Response from Manager on 2023/11/3
Thank you for staying with us and taking time to write a review.We are glad to heat that you had a good stay at our hotel. Your comment will help us to improve our servise. We will make more effort to strive to be a better hotel. We look forward to welcoming you soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really glad with the choice I made staying at this hotel. The rooms were spacious and very quiet. They cleaned the rooms every two days which is totally fine with me and is better for the environment anyway.
Stayed 4 nights in Oct 2023
Response from Manager on 2023/10/26
Thank you very much for choosing our hotel. Our hotel is not only located in Gojo, Kyoto, but also in Miyashita Park in Shibuya and Suidobashi near Tokyo Dome.We look forward to welcoming you again.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on 2023/10/23
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our hotel.We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.Manager

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and staff
Stayed 3 nights in Oct 2023
Response from Manager on 2023/10/23
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our hotel.We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.Manager

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great location, beautiful room with a nice view. A good experience
Stayed 4 nights in Oct 2023
Response from Manager on 2023/10/14
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our room.We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.Manager

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Self check in is not convenient, stains on floors, no daily housekeeping.
Response from Manager on 2024/2/18
Thank you for staying with us.Thank you for your valuable feedback.Our hotel is cleaned once every two days. Towels can be changed on days other than cleaning days, so please ask our reception staff for towel changes.If you pre-register for smooth check-in, it will take less time and effort than the usual self check-in.We look forward to welcoming you again.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfy
Family of four, 5 night stay in one of the rooms with 4 single beds. Spacious room. Enjoyed use of the projector. Modern and comfy overall and location is pretty good as you can walk to Nishiki and Tamerachi markets.
Stayed 5 nights in Sep 2023
Response from Manager on 2023/10/3
Thank you very much for having stayed at sequence KYOTO GOJO for your recent trip to Japan.We are very happy to hear that you were satisfied with our room.We appreciate for the comment you gave us, and we are expecting to welcome you again on your future trip to our hotel.Manager

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and modern. Lovely people at the front desk to help. Great breakfast!!
Stayed 5 nights in Sep 2023
Response from Manager on 2023/9/22
Thank you for staying with us.We are happy to hear that you had a good stay at our hotel. Your comment for us will help our hotel to strive to be a better hotel.We look forward to welcoming you again.