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Reviews of ORI Kyoto Hotel

3 out of 5
ORI Kyoto Hotel
566-4 Kazahayacho Shimogyo Ward, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.4/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Teena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great property in walking distance to multiple stations, shopping areas including the Nishiki market and the Nijo Palace. I also ran to the Imperial Palace and gardens easily enough. Accommodation was big enough for family of 4. The area is quiet and felt very safe. Room was very clean and amenities all supplied.
Stayed 3 nights in Apr 2024
Response from ORI Kyoto Hotel on 2024/4/22
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

ka fai joey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, nice spice in the room
Stayed 3 nights in Jan 2024
Response from -ORI Kyoto Hotel on 2024/3/21
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

Kian Giap

Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Stayed 2 nights in Sep 2023

10/10 Excellent

Candice

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved how modern and clean this hotel was. We stayed in the king room with the tatami mat option, and it did not disappoint in experience. I would strongly recommend to foreign travelers, the hosts were all fluent in English and was extremely helpful with check in procedures. This hotel also offers before/after baggage storage which made a quick run through Kyoto possible
Response from ORI Kyoto on 2023/9/26
Hello, and thank you for choosing to stay with us during your time in Kyoto! We are happy to hear you had positive interactions with our staff, enjoyed our clean and modern rooms, and made use of our free luggage storage service. Thank you very much for your detailed feedback! We hope to welcome you back someday!

8/10 Good

Tuan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet neighborhood. Decoration feels like home.
Stayed 6 nights in Aug 2023
Response from ORI Kyoto on 2023/8/22
Hello Tuan, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Kyoto Hotel

8/10 Good

Fei Yan

Liked: Cleanliness, property conditions & facilities
The staff was super friendly and helpful. The location is central and convenient. Bus and subway options are a few blocks away. The hotel is two blocks away from the main avenue where all the shops and restaurants are.
Stayed 4 nights in Jul 2023
Response from Kenji on 2023/7/28
Hello Fei Yan.Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.Kind regards,ORI Kyoto Hotel.

10/10 Excellent

Somba

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place away from the busier areas but not too far to get to the main centers. Very friendly servuce from all staff. Room size was also decent and spacious.
Stayed 2 nights in Jul 2023
Response from Samuel on 2023/7/28
Hello Somba,Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.Kind regards,ORI Kyoto Hotel.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location, clean, not full service hotel
Good: Excellent location in a quaint and quiet but well connected part of Kyoto, nice cafes, convenience stores, unique shops and pharmacies all a stone’s throw away. Room was incredibly clean and surprisingly roomy with a booth-like seating area and a kitchenette with an electric cooktop, some pots and pans, utensils and sink wi th sponge and dish soap! If you’re an English speaker, staff are mostly internationals and are all good with English. Bad: The nonexistent pillows!!!!!! So flat, was just like an empty piece of cloth. Pretty ridiculous. We asked for more pillows because one per person was insufficient but the staff said they couldn’t offer more, gave us more towels to prop up fhe pillows instead. I appreciate the effort but ..??!? Miscellaneous: They don’t offer daily cleaning services, only after you check out, so you need to take out your own trash everyday, which was fine for us but may be frustrating for some. Staff are all very young, most internationals, they seem like they’re university students on a gap year. Interesting mix but may not offer the most attentive service that people who stay at regular hotels may be used to.
Stayed 3 nights in May 2023
Response from ORI Kyoto Hotel on 2023/6/20
Hello, thank you for staying at our hotel. Your detailed feedback on our hotel is truly appreciated. We have noted your constructive criticism and we will strive to improve in the future.We hope to welcome you back again.

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value, nice staff. Room was surprisingly small, but had what we required ie microwave, etc. Carpet around kitchen not a great idea long-term. Bunk beds were great - very comfy and large, but they definitely compromised the rest of the room as far as size. Location was good but requires a walk into the good parts of Kyoto. Enjoyed it overall.
Stayed 2 nights in Apr 2023
Response from ORI Kyoto Hotel on 2023/5/2
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

KAI WAN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room is spacious, tidy and clean, highly recommended though transportation is not quite convenient.
Stayed 3 nights in Apr 2023
Response from ORI Kyoto Hotel on 2023/4/30
Dear Kai Wan,Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Kyoto Hotel

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was really clean upon check in and we really enjoyed the luggage drop in option that gave us great flexibility in allowing us to explore Kyoto right away. Staff were always polite and helpful.
Stayed 2 nights in Mar 2023
Response from ORI Kyoto Hotel on 2023/3/17
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, room comfort
Best affordable accommodation
It was great… I really enjoyed my stay. The hotel was relatively new so everything is clean and neat. Room was spacious with 2 double beds and small lounge area. Bathroom was also quite big with a separate toilet and shower. The hotel location wasn’t quite far from the station but it was located inside small road. Definitely coming back here…
Stayed 3 nights in Feb 2023
Response from ORI Kyoto Hotel on 2023/3/3
Hello, Thank you very much for your feedback and for the good review. We are glad that you enjoyed your stay and are looking forward to welcome you again in the future

10/10 Excellent

Philippe

Stayed 6 nights in Jan 2023

8/10 Good

Ori

Stayed 5 nights in Nov 2022
Response from ORI Kyoto Hotel on 2023/1/6
Hello, thank you for staying at our hotel and giving us your feedback!We look forward to welcoming you back in the future.

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very kind hosts. New and beautiful hotel for an affordable price.
Stayed 3 nights in Nov 2022
Response from ORI Kyoto Hotel on 2023/1/6
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank so much your kind review.We look forward to welcoming you back in the future!

8/10 Good

Sawako

Liked: Cleanliness, amenities, property conditions & facilities
The sofa had stains and when I sat there for hours my skin was a little itchy. They provided me with spray to kill germs.
Stayed 6 nights in Sep 2021
Response from Ori Kyoto Hotel on 2021/9/22
Thank you for staying with us! We apologize for inconvenience, We'll be more diligent in paying attention to the cleanliness of the furniture.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, new, close to convenient store.
Stayed 4 nights in Aug 2021
Response from Wayfarer Hotel Kyoto on 2021/8/16
Thank you for staying with us. We look forward to welcoming you again.

10/10 Excellent

LM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
酒店乾淨整齊可以住食，附近環境寧靜 加上有超市，住所環境舒服，雖然距離JR線路要行十多分鐘，但去嵐山是方便的。職員的英文非常流利，溝通非常方便
Stayed 1 night in Dec 2023
Response from ORI Kyoto Hotel on 2023/12/25
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Kyoto Hotel

8/10 Good

アキノリ

Stayed 1 night in May 2023
Response from ORI Kyoto Hotel on 2023/6/20
Hello, thank you for staying at our hotel. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future.

10/10 Excellent

MASAMI

Traveled with family
Liked: Cleanliness, room comfort
素晴らしいホテル
コインパーキングの駐車場も近くにいくつもあり、コンビニやスーパー飲食店もたくさんあり、部屋も広く清潔感があり、食器も充実しており長い滞在にも快適な宿泊施設だと感じました。 母が足が不自由ですが、泊まった部屋はバリアフリーでまた京都に行く際は利用したいと思います。
Stayed 1 night in Apr 2023
Response from ORI京都ホテル on 2023/5/2
Masami様この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来館くださいませ。 心よりお待ちしております。-ORI京都ホテル

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, room comfort
Confortable et bien situé
Appart Hotel moderne, fonctionnel, confortable, sdb spacieuse, personnel anglophone. En outre la localisation permet de rejoindre facilement Arashiyama, Gion et la gare de Kyoto.
Stayed 5 nights in Apr 2023
Response from ORI Kyoto Hotel on 2023/5/2
Hello, thank you for staying at ORI Kyoto. We greatly appreciate your feedback, and thank you for the good review! We look forward to welcoming you back in the future. -ORI Kyoto Hotel

10/10 Excellent

CHIA-JUI

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from ORI Kyoto Hotel on 2023/4/28
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

10/10 Excellent

may yee jenny

Traveled with family
Liked: Cleanliness, room comfort
入住後感受
整體十分滿意很新很整潔，未來會再次入住
Stayed 1 night in Apr 2023
Response from ORI Kyoto Hotel on 2023/4/19
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

8/10 Good

chizuru

Traveled with family and small children
Liked: Cleanliness
4泊しましたが設備も充実しているし、親切で心地よく宿泊できました。
Stayed 4 nights in Mar 2023
Response from ORI 京都ホテル on 2023/4/4
この度は当ホテルをご利用いただき、ありがとうございました。また、高評価を頂き大変恐縮です。お近くにお出かけの際には、是非またご来館くださいませ。またのご利用心よりお待ちしております。

10/10 Excellent

Jooyong

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023
Response from ORI Kyoto Hotel on 2023/2/11
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

8/10 Good

Lai King Rebecca

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2022
Response from ORI Kyoto Hotel on 2023/1/6
Hello, thank you for staying at our hotel and giving us your feedback!We look forward to welcoming you back in the future.

10/10 Excellent

MINHO

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022
Response from ORI Kyoto Hotel on 2023/1/6
Hello, thank you for staying at our hotel.We greatly appreciate your feedback, and thank you for the good review!We look forward to welcoming you back in the future.

8/10 Good

Miho

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
お部屋はサイトで見た通り広く、スタイリッシュ。ベットも大きく、ソファーもあり、TVもリビングとベッドの方に2台あり贅沢で機能的な造りでした。 キッチン廻りも食器やカラトリー、食器用洗剤やスポンジまで揃っており、シンクの下の棚には大きなゴミ箱（燃えるゴミと燃えないゴミの二つ）が設置されていたので、ゴミが溢れることもなく快適でした。 洗面台の高さが外国人対応なのか、7歳の息子はギリギリうがいができるぐらいで高めです。 ただ、出来て1年という割にはソファーの汚れが結構あったり、お風呂の隅やお風呂のドアのゴムパッキン周りの汚れが気になりました。 あとは、トイレの換気が弱かったり、トイレのドアが閉まらなくなったりというのが残念でした。 とはいえ、立地も良く、広さと綺麗さ、アメニティの豊富さ、スタッフの対応の良さを考えるととても良いホテルでした。
Stayed 3 nights in Aug 2022
Response from Ori 京都ホテル on 2022/9/8
この度は当ホテルをご利用いただき、ありがとうございました。お忙しい中、多くのこの度フィードバックとご意見をありがとうございます。今後、お客様のご意見によりサービスの見直し、品質向上を徹底して参ります。又のご利用心よりお待ちしております。

10/10 Excellent

Jing

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族で4泊泊まりました。部屋はあまり広くなかったが、とても綺麗でした。 電子レンジや調理器具などがあり、交通便利なので、「金閣寺」「清水寺」「嵐山」観光名所だけでなく、山にある「高雄」「大原」などの場所も訪れ、古都の街に溶け込みながらゆっくり滞在する場合はおすすめです。
Stayed 4 nights in Mar 2022
Response from Ori Kyoto Hotel on 2022/3/29
この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来店くださいませ。 心よりお待ちしております。 -ORI京都ホテル

10/10 Excellent

ともえ

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
布団がとても寝やすかった！
Stayed 2 nights in Feb 2022
Response from Ori Kyoto Hotel on 2022/2/26
ご利用頂きありがとうございました。 また、フィードバックありがとうございます。 またの機会がございましたら是非お越しくださいませ。

10/10 Excellent

CHIKA

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from ORI京都ホテル on 2021/12/23
この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来店くださいませ。 心よりお待ちしております。

8/10 Good

teruyo

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Oct 2021
Response from ORI京都ホテル on 2021/12/23
この度は当ホテルをご利用いただき、ありがとうございました。 また、高評価を頂き大変恐縮です。 お近くにお出かけの際には、是非またご来店くださいませ。 心よりお待ちしております。

8/10 Good

Nobuyoshi

Stayed 3 nights in Jul 2021