Premium Twin Room | Down comforters, minibar, in-room safe, desk

Reviews of Kyoto Shinmachi Rokkaku Hotel grandereverie

3.5 out of 5
Kyoto Shinmachi Rokkaku Hotel grandereverie
120 Tamakuracho, Nakagyo-ku, Kyoto, Kyoto

Reviews

10

Exceptional

Rating 10 - Excellent. 71 out of 78 reviews" "
Rating 8 - Good. 7 out of 78 reviews" "
Rating 6 - Okay. 0 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sandi

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a luxurious home away from home. The beds were very comfortable, the shower pressure was amazing, the jetted tub was nice after a long day of walking. The staff were so wonderful to us. We felt relaxed and would absolutely stay here again.
Stayed 7 nights in Apr 2024
Response from 京都新町六角ホテルgrandereverie on 2024/4/23
Dear Sandio, Greetings from Grande Reverie Kyoto Shinmachi Rokkaku Hotel. Thank you very much for taking the time to share your impressions of your stay with us. We are truly delighted to hear your heartwarming words about our hotel and our staff. Best regards, Kyoto Shinmachi Rokkaku Hotel grandereverie., Greetings from Grande Reverie Kyoto Shinmachi Rokkaku Hotel. Thank you very much for taking the time to share your impressions of your stay with us. We are truly delighted to hear your heartwarming words about our hotel and our staff. Best regards, Kyoto Shinmachi Rokkaku Hotel grandereverie.

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The staff were amazing. The room and bath room was fantastic.
Stayed 2 nights in Mar 2024
Response from 京都新町六角ホテルgrandereverie on 2024/3/29
Dear Debra, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Cathy, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room and amenities with gracious, helpful staff Highly recommend this hotel
Stayed 2 nights in Jan 2020
Response from front staff on 2020/1/7
Dear Ms.Cathy, Thank you very much for your kind feedback.  We'll share your compliment about our facilities and amenities with all of our team. Your words for the staff especially touched our hearts and motivate us to make the further efforts providing better services for our valued guests. We are sincerely looking forward to having the pleasure to serve you again on your future trips. Best regards,

10/10 Excellent

renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Front Desk on 2020/1/3
Dear Ms. Renata, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/11/24
Dear Anonymous, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2019/11/14
Dear Anonymous, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you very much for your Your highly acclaimed for us and taking your precious time to read this E-mail. We look forward to serving you next time and welcoming you again. Best Regards, Kyoto Shinmachi Rokkaku Hotel grandereverie

10/10 Excellent

Yew Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location
Located on a quiet street, 15 minutes walk to shopping streets and Nishiki market. Rooms were decent size and beds were comfortable. Last but not least staff are very friendly!
Stayed 2 nights in Nov 2019
Response from Front Desk on 2019/11/13
Dear Yew Tung, Thank you for giving us a perfect rating and your kind words. We are so glad to hear that our staff service and accommodation met your needs and expectations. We are looking forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this outstanding hotel. The customer service is simply the best we've ever had in any hotel. We have travelled around the world and never experienced such kind and caring staff that went out of their way to make our stay extra comfortable. We cannot thank the staff enough, they even helped arrnaged for my wife's watch to be sent from our previous hotel in Osaka where it was accidently left. We cannot say that it would have been found or returned in many other places! We wish we could rate this hotel higher than 5 stars thanks to the wonderful and very hospitable staff. The hotel is very clean and set in an ideal location. The room is spacious and comfortable. The restaurants nearby are great and the bar next door is awesome. A must stay in Kyoto. Thank you very much for the best stay, we would love to come back.
Stayed 3 nights in Nov 2019
Response from Front Desk on 2019/11/12
Thank you for your amazing reviews. That's the nicest thing you can say to a hotel team. I was especially pleased to read your heartfelt note and spread it to our team. Taking the best care and ensuring our guests have memorable experiences with us are our core values, we are just here to help with whatever you need. And we could do our extra care for our guests is because we have very sincere and kind guests. We are so glad to hear that you enjoyed our accommodations and facilities and surrounding restaurants and bar. We hope to welcome you again very soon. Have a beautiful day! Best wishes,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/10/13
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great rooms and helpful staff. Great location as well
Stayed 3 nights in Sep 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/10/2
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your compliments about our hotel was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and spacious with the best bathroom....
Stayed 2 nights in Apr 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/4/10
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Lots of compliment about room and bathroom are much appreciated. The bathroom is popular with our guest, and it's the thing we want to highlight. We are glad to hear that you enjoyed your stay at our hotel. Thank you again for staying with us and we look forward to welcoming you again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Kyoto
By far my favorite hotel that we stayed in during our visit to Japan. I prefer to stay a little out of the way of the major corridors, and this was a perfect fit with that in mind. About a 10-15 minute gets you out to the prime areas of town. The hotel staff were very kind and hospitable, and our room was pristine and spacious. Bed and linens all felt incredible, the little details go a long way. The hotel is mid-block so you won't have spectacular views, but you have peace and quiet, and a lovely place to spend some time. Highly recommended.
Stayed 2 nights in Mar 2019
Response from ホテルのマネージャー on 2019/4/2
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your review about our hotel location and staff was much appreciated. If you like the quiet place, our hotel will fit you exactly. On the other hand, there will not a good city view for you. It's convenient to go to the main sightseeing spot from hotel by subway or bus. Finally, thank you again for staying with us and we look forward to welcoming you again. Sincerely,

10/10 Excellent

L

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, well designed, and very clean.
Stayed 1 night in Mar 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/3/24
Dear Mr./Ms. L, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our hotel and cleanliness. Thank you again for your feedback and we look forward to welcoming you back here in Kyoto. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome small hotel. Great location. Great staff who were super helpful. Room was comfortable and quiet.
Stayed 2 nights in Mar 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie. on 2019/3/12
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about location, staff and our room. We are glad to hear that you enjoyed staying in Kyoto. As you mentioned, we are small hotel which has only 12 rooms. Therefore, we can care of our guest's feelings and respond requests at any time. Thank you for your feedback again and we look forward to welcoming you again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a room with jacuzzi tub—the technology of the shower and tub in those rooms is amazing and state of the art Great new hotel by all counts. It’s an area with few taxis, though the hotel will call one. No drivers responded to my one attempt to call Uber from the hotel. Returning to the hotel by taxi was a nightmare. Most drivers are older and don’t use GPS navigation, so even though I showed them the address in Expedia in Japanese kanji, some still couldn’t find it. One, late at night, told me”I was in the area “Komi hen design), got out, pulled out google maps and had been dropped off half a mile away. That said, the hotel is only three blocks from a larger street with buses. I bought a couple of one day bus passes at the visitors center just outside the central exit at the train station ( on the left) for 600 yen each. The first use of a day pass, you insert the pass in the machine by the driver when getting off the bus, it stamps the pass in large numbers, then you simply show the pass to the driver when getting off the bus for the rest of the day. If you are riding the bus three or more times in a day, the pass is the way to go. The bus goes to all the major tourist attractions and google maps shows which bus to take and the next bus schedule. Also there are two trai stations within walking distance of the hotel. Nishi-Ku market is about an 11 minute walk from the hotel. There is an wonderful fresh fruit store close to the hotel
Stayed 3 nights in Mar 2019
Response from ホテルのマネージャー on 2019/3/12
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your review about our shower was much appreciated. Our hotel has jet bath and three different types of showers- hand shower, hot water shower from the ceiling and rain shower, so we believe it helps our guest to recover from tiredness of the day. Thene, about the access to our hotel that you mentioned, actually, it will be some difficult for the forfeign guest to find us even the local taxi driver. On the other hand, The nearest subway station, Karasumaoike, is the station which two subway line cross over. So it is convenient to access to major tourist spots (Arashiyama, Nijo castle, Uji and so on.) We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2019/1/29
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/12/31
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have paid double!
Everything about this hotel was incredible and the staff and room created an experience of home. Every person we spoke to at the front desk was beyond helpful and went out of their way to secure reservations or provide recommendations on things to do or places to eat. The staff was so friendly and personable, even after we asked they unlock the room safe three times! The room itself was huge, warm, inviting, and impeccably clean. Toiletries were great quality, the shower was huge, the bed was so comfortable—I couldn’t say enough good things! This place is a gem amongst all the jewels of Kyoto.
Stayed 1 night in Nov 2018
Response from ホテルのマネージャー on 2018/12/4
Dear Ms.Katarzyna, thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our staff and room. Your smile always gave us very happy feeling. We are pleased if we could provide you with a pleasant stay here. We are trying to guide our guest more professional and recommend shops or restaurants which we hope they will be satisfied with them. As the safe box you mentioned, it may be a little bit difficult for the guest, our staff will go to your room to help you solve the problem if they need. Especially we are glad to hear the words” a gem amongst all the jewels of Kyoto.” Keep trying and do our best to serve our guest, always in our mind. We will continue to make efforts to be true your word, thank you again for your feedback and look forward to welcoming you again. Sincerely,

8/10 Good

Cher, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel but a fair bit of walking distance from railway station.
Stayed 3 nights in Nov 2018
Response from ホテルのマネージャー on 2018/11/11
Dear Ms.Cher, thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our hotel.As for the location that you mentioned, it may be a little bit far from hotel, we are located in the heart of city and have an easy access to major spots such as Nishiki food market, Gion, Nijo castle and so on. We will train our staff harder in terms of providing our guest with proper information about directions.Thank you again for your feedback and we look forward to seeing you again. Sincerely,

10/10 Excellent

Yiu Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/11/6
Dear Mr.Yiu Cheung, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from ホテルのマネージャー on 2018/10/31
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Ed, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique hotel. Good location but still about a 10-15 min walk to a train station. Staff is amazing and our 1 bedroom suite was nice, modern and spacious. We loved the little restaurant just down the street. Would definitely book here again.
Stayed 4 nights in Oct 2018
Response from ホテルのマネージャー on 2018/10/30
Dear Mr.Ed, thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your wonderful and warmest comment was much appreciated. We are pleased that we could help you make good memories of your trip.And we are also glad that you have found favorite restaurants near our hotel. As for the location that you mentioned, it may be a little bit far from hotel, we are located in the heart of city and have an easy access to major spots.Thank you again for your feedback and we look forward to welcoming you again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treat in Kyoto
The bed is one of the most comfortable I have slept in. I have been back 5 times now. Highly recommended if you are just looking for a nice place with minimal accommodation to stay.
Stayed 1 night in Oct 2018
Response from ホテルのマネージャー on 2018/10/20
Dear Sir/Madam, Thank you so much for your many times stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We are pleased to know that you enjoy staying at our hotel. We are a small-scale hotel that only have 12 rooms. We hope you come back here every time like you come back your own home. We will keep do our best to make you happier and satisfied. Thank you again for your feedback and we look forward to seeing you again. Sincerely,

10/10 Excellent

Ben, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location
The hotel itself was great, helpful staff that spoke good English, clean room with air conditioning, futuristic toilet facilities and an extremely comfortable bed. We arrived an hour before scheduled check in but they made the room available for us early as I think it was clear that we had been travelling for a long time (20 hours total from the UK, including lay overs). The location was great for us as we were off exploring kyoto every day. Its fairly central to a lot of great sites, nowhere is further than a 30 or 40 minute walk thanks to how walkable kyoto is. Subway entrance for karasuma oike is right nearby for going a bit further afield, and there are plenty of places to eat within 2 minutes walk of the hotel for breakfast, including a fantastic obanzai cafe just around the corner. The hotel entrance is locked after 1am until 6am but they provide you with a code to get in. There's always someone at the front desk anyway during these times. Great place.
Stayed 9 nights in Oct 2018
Response from ホテルのマネージャー on 2018/10/14
Dear Mr. Ben, thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our staff, room and facilities. Normally, we start check-in from 2:00pm, we could show room to you once the room is ready if you come here after 1:00 before 2:00.(it depends on seasons.) About the location, the nearest subway station, Karasumaoike, is the station which two subway line cross over. So it is convenient to access to major tourist spots (Arashiyama, Nijo castle, Uji and so on.) Although there are many restaurants and coffee shops near our hotel within walking distance, we believe we can provide our guest with quiet comfortable stay as our hotel is located in quiet residential area. For a security reason, our entrance door will be locked from 1am to 6am, our staff will be front to wait for you until you come back. Also we will give you the password for door. We are delighted if this stay can give you a relaxing moment and comfortable sleep. We hope you will see and enjoy another aspect of Kyoto on your next visit to Kyoto. Thank you again for your feedback and we look forward to welcoming you back here in Kyoto. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. New, clean, big. Great staff. Will definitely return again.
Stayed 2 nights in Oct 2018
Response from ホテルのマネージャー on 2018/10/14
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We are pleased to know that you enjoy staying at our hotel. We'll keep trying harder for our customers more and more. Thank you again for your feedback and we look forward to seeing you again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/10/12
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your rating was much appreciated. We look forward to welcoming you here again. Sincerely,

10/10 Excellent

Betsy, Amherst, Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff. Easy walk to Nishiki market, Gion and buses.
Stayed 5 nights in Oct 2018
Response from ホテルのマネージャー on 2018/10/11
Dear Ms. Besty, thank you so much for your stay at Kyoto Shinmachi Rokaku Hotel grandereverie. We are glad that you enjoyed your stay at our hotel and we could help your trip. It takes only 15 minutes to Nishiki food market and 25minutes to Gion area by walk.Thank you again for your feedback and we all look forward to seeing you again in a week! Sincerely,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto Rokkaku
This was a great small hotel in a perfect Kyoto neighborhood. We truly enjoyed our stay and cannot wait to return.
Stayed 2 nights in Oct 2018
Response from ホテルのマネージャー on 2018/10/10
Dear Mr. Ryan,Thank you so much for your stay at Kyoto Shinmachi Rokaku Hotel grandereverie. Your kind comment was much appreciated. We are very pleased if we could help you make a memorable trip.Thank you for your feedback and we are looking forward to seeing you again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Kyoto
The 3.5 stars of the Hotel does not do justice to this little gem in a calm but central area of Kyoto. The rooms (superior twin rooms) are tastefully decorated (western style but with a japanese touch), the bedding is absolutely comfortable and the bathroom is stunning (bubblebathtub and a rainshower). The hotel is very calm and therefore perfect if you want to have a bit of quietness during your stay. The staff is very friendly and professional. Keep in mind though, that there is no restaurant or breakfast available. However, there are plenty of restaurants around and the rooms are equipped with everything you need to make tea or coffee (very good quality by the way).
Stayed 5 nights in Sep 2018
Response from ホテルのマネージャー on 2018/10/1
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our staff, bathroom. You can taste the western style, at the same time, Japanese elegance that you can feel. Mattress comes from one of famous brand “Simmons”. There are three different types of shower (normal shower, hot water shower and rain shower) and jet bath in some guest room. As you mentioned, there is no restaurants or breakfast at our hotel. However, we can recommend them to you around here if you need. We hope you can enjoy them when you visit in Kyoto next time. We will keep trying our best to be true your word “hidden gem”. Thank you again for your feedback and we look forward to welcoming you again in near future. Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent hotel, would stay here again.
Stayed 2 nights in Sep 2018
Response from ホテルのマネージャー on 2018/9/25
Dear Ms. Linda, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comments. We are glad that if you enjoyed restaurants, and sightseeing spots around our hotel during your stay. Thank you again for taking time to give us a feedback, we look forward to welcoming you back here again. Sincerely,

10/10 Excellent

Henry, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
Lovely, new & modern hotel. The staff are super friendly, there are drinks & nibbles available in the comfortable reception area, free for guests 24/7. Our room was clean & tastefully decorated and the bathroom was spacious, with large shower room, rain shower fittings and an excellent selection of amenities were supplied. Shijo subway station was 10 min. walk away & a good selection of restaurants & cafes nearby.
Stayed 3 nights in Sep 2018
Response from ホテルのマネージャー on 2018/9/25
Dear Mr. Henry, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind comment about lounge, bathroom and amenities was much appreciated. There are three different types of shower (normal shower, hot water shower and rain shower) and jet bath in some guest room. Also, the nearest subway station, Karasumaoike, is the station which two subway line cross over. So it is convenient to access to major tourist spots. We will keep making more effort to hear our guest’s compliment like you. Thank you again for your feedback and we look forward to welcoming you back here again. Sincerely,

10/10 Excellent

Verified traveler

Plush gem
Very pleasant hotel with eager-to-please staff. The rooms were particularly clean and plush. Plenty of good restaurants in the neighborhood, and interesting alleys to explore. The only down side is it's a little difficult to find—even for local taxis apparently. Don't let that put you off, just make sure you take a map with you.
Stayed 1 night in Sep 2018
Response from ホテルのマネージャー on 2018/9/20
Dear Sir/Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We really appreciate lots of compliment about our hotel especially the opinion about the location is some difficult to find. We will consider the way to make it better and keep making effort to make our guest’ stay memorable. Thank you again for taking time to give us a feedback, we look forward to welcoming you back here again. Sincerely,

10/10 Excellent

Cathy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel with awesome staff
This new-ish hotel was a delight to stay in. The staff was wonderful and the rooms were immaculate. Murukami-san was particularly helpful with recommendations for restaurants. Finding this small hotel was challenging but once found, it was not a problem. About 10 mins walk to one of the main roads and subway stations, Nishiki market shopping area and Nijo-jo castle and 20 mins to the Pontocho & Gion areas. Lots of lovely restaurants nearly - ask the staff for recommendations. We highly recommend this hotel.
Stayed 6 nights in Aug 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/31
Dear Ms. Cathy, Thank you so much for you stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Your kind comment was much appreciate. We still remember you enjoyed restaurants around the hotel, visiting lots of beautiful spots and market. Communicating with all of you and to be shared your great experience was a pleasure for us everyday! Thank you again for your feedback and we look forward to seeing you again. Sincerely,

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent location to market. Staff very friendly and helpful. Room very nice and new, comfortable stay. Enjoyed our stay at this hotel very much!
Stayed 3 nights in Aug 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/15
Dear Mr./Ms. Morgan, Thank you so much for your stay at Kyoto Shinmach Rokkaku Hotel grandereverie. We are glad that you enjoyed your stay at our hotel and we could help your trip. It takes only 15 minutes to Nishiki food market (it is called “the Kitchen of Kyoto”) and 25minutes to Gion area (traditional part of this city) by walk. In addition, there are two subway stations, Karasuma Oike and Shijo near by, so it is convenient to access to tourist spots. We hope you will see and enjoy another aspect of Kyoto on your next visit to Kyoto. Thank you for your feedback again and we are looking forward to welcoming you again. Sincerely,

10/10 Excellent

Priya, Kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very luxurious hotel and stay for the 4 of us. The hotel staff went above and beyond to make our stay as comfortable as possible. Extremely courteous and caring, they attended to every minute detail they could. We will definitely be back.
Stayed 2 nights in Aug 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/11
Dear Ms. Priya, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment about our staff and services. We are glad to hear that we could help you and boys have a great time in Kyoto. Brilliant smiles from all of you always gave us heart-warming feeling and we really enjoyed communicating with you. Thank you again for your feedback and we look forward to welcoming you back here in Kyoto. Sincerely,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Spoke english. Hotel accomadations new rooms spacious and clean. Very beautifiul finishes in rooms. Staff extreamly helpful. Our stay was wonderful!
Stayed 1 night in Aug 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/11
Dear Mr./Ms. Jenny, Thank you very much for your stay at Kyoto Shinmachi Rokkaku Hotel grandreverie. We appreciate your comment about our room and staff. We believe that guest can enjoy and relax in the room with beauty of mixture of Japanese and Western style interior. Your comment to our staff encouraged us so much, we will keep making more effort to listen to our guest’s need and make our service better. Thank you again for staying with us. We hope you enjoy the rest of your trip and look forward to welcoming you again. Sincerely,

10/10 Excellent

ggroovex, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a fabulous experience. We booked last minute and the staff was so kind and accommodating. They helped us reserve spots for dinner and gave us many other recommendations of things to do over our short stay. The room itself was very large and well-appointed. Everything was new and the shower was excellent. I highly recommend.
Stayed 1 night in Aug 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/10
Dear Mr./Ms. ggrovex, Thank you so much for choosing Kyoto Shinmachi Rokkaku Hotel grandereverie this time. We are always happy to suggest a travel plan including restaurants, where to visit, and what to do to our guest. Therefore we are glad to hear that we could help you. We also appreciate your comment about the room. Some of our rooms are quite big by Japanese standard. As you said, we are still new and your feedback encouraged us a lot in making efforts for better services. Thank you again for your feedback. We are looking forward to seeing you again. Sincerely,

10/10 Excellent

todd, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the Heart of Gion Matsuri Festival
This small boutique hotel was great. We were there during Matsuri Gion Festival and it was right in the heart of the action. There was 4 floats located all around us and food and souvenir stalls everywhere as well. Great access to the Nishiki Market, main streets and subways. . The people running the hotel were great hosts. The room is virtually brand new and had some amazing drip coffee. The owners of this 12 room property have thought of everything. Great experience. I would definitely stay here again.
Stayed 2 nights in Jul 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/3
Dear Mr. todd, Thank you so much for your stay at Kyoto Shinmachi Rokkaku hotel grandereverie. We appreciate your feedback. End of July is one of the busiest season in Kyoto due to Gion festival, but this is one of things we want to introduce to everyone. As you mentioned, we are located where the festival is going on, so you can enjoy watching floats and listening to beautiful sound of traditional instrument while walking street, lots of excitement is going on within a few blocks. We are glad you enjoyed it a lot. On the other hand, we tried to provide our guest with daily comfort as much as possible when you come back to the hotel. Drip coffee and tea in guest rooms are something for that. They are from local coffee/tea shop connected to our daily life, so we would be glad if they could give our guest an opportunity to experience a part of our usual as well as special event like Gion festival. Thank you again for staying with and we look forward to welcoming you again. Sincerely,

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Kyoto.....
The hotel is new and very clean and comfortable. The bed was so nice and comfortable and the shower was great. The area around had a lot of restaurants and places to see within walking distance. I will definitely stay here again the next time I visit Kyoto.
Stayed 3 nights in Jul 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/8/1
Dear Mr.tom, Thank you for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We are glad to know you enjoyed staying with us. Regarding your comment for the bed, we would be happy if it gave you comfortable sleep as the bed from Simmons is something we highlight. Thank you so much for leaving these kindly review, we look forward to seeing you again in the near future. Sincerely,

10/10 Excellent

Atul, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have ever stayed in, and I travel a lot for work. This was a pleasure trip and the location was right in the heart of Kyoto. Walking distance from the subway and to the Diamaru shopping mall. Huge room with every facility I have ever seen in a hotel. Super staff, very very helpful. We requested them for some extra bedsheets past 10 pm in the night and they provided without blinking. Thank you.
Stayed 2 nights in Jul 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/7/27
Dear Mr. Atul, Thank you for your stay at Kyoto Shimanchi Rokkaku Hotel grandereverie. Thank you for your highlighting the guestroom facility and our convenient location. As for the service that you mentioned, it is such an honor to be able to do our best to make your stay as enjoyable as possible. Your comments were very encouraging for us.Thank you again for your feedback and we look forward to welcoming you back to Kyoto Shinmachi Rokkaku Hotel grandereverie in the near future. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good sized and decorated beautifully. The bed and linens were awesome! I didn’t have a tub , but had an amazing shower. The details in the construction were very nice (tiling, fixtures). Would be great to have at least one other channel in English but not a big deal. I think fruit and coffee or tea daily would be better than the daily changes. All staff very nice. Mr. Bing very engaging and helpful! Location is good. Restaurants in local vicinity can be pricey but there are several good ones.
Stayed 6 nights in Jul 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/7/12
Dear Sir./Madam, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comment for our room, bed, linens and staff. Regarding lounge service, it can be huge help for us to be pointed out to know what our guest really expect and take an action to make better service. Currently we serve different things everyday, but we will continue to listen to our guest's feedback and try to improve it to meet guest's preferences. Thank you again and look forward to welcoming you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room and amenities. Bathroom was modern and had a large bathing area. Staff was very courteous and helpful. We were lost on the streets and they came out to look for when we couldn’t find the hotel. Will definitely come back. Great eateries nearby
Stayed 1 night in Jul 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/7/6
Dear Sir/Madam, Thank you for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We would be glad if we could be a part of your memory in Kyoto. Kyoto shows totally different scenery every season, so we look forward to having a chance to welcome you again in near future. Sincerely,

10/10 Excellent

Keng Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great cosy hotel
Enjoyed the impeccable service and hospitality? The room was comfortable and clean. Would not hesitate to stay again if back in Kyoto.
Stayed 4 nights in Jun 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/6/25
Dear Mr. Keng Wai, Thank you for your stay at Kyoto Shimanchi Rokkaku Hotel grandereverie and for your comment. It reminds us that you went out having nice smiles on your face everyday. Listening to your experience (such as sightseeing, food, Sushi and whiskey!) made us excited during your stay. Again thank you so much for leaving these kindly words to us. We hope to host your next visit to Kyoto. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with a wonderfully spacious room and friendly staff. Jacuzzi bath is a plus!
Stayed 1 night in Jun 2018
Response from shinmachirokkaku hotel on 2018/6/18
Thank you for your stay at Kyoto Shimanchi Rokkaku Hotel grandereverie. The jacuzzi bath is one of thing we recommend out guests to try. So we are pleased if you enjoyed it and had a relaxing time after the long day. Thank you for your feedback again and we are looking forward to meet again. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was only open for a month therefore was difficult for some taxi drivers to find. However the hotel and rooms were of a very high standard and staff were very welcoming.
Stayed 2 nights in Jun 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/6/12
Dear Mr./Ms. Anonymous, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. Thank you for your highlighting about the rooms and staff. We will continue to make efforts to be true this word. Thank you for your feedback and we look forward to seeing you again in the near future. Sincerely,

10/10 Excellent

Jean, Carson City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel - everything still smelled new. The pictures on the website don't do it justice. Everything is included: plush robe, closet safe, vanity desk, stainless steel tea kettle with coffee, three kinds of tea, porcelain coffee cups, green tea cups, water glasses, wine glasses and bottle opener, all bathroom toiletries are supplied. Wonderful pillows and bedding. The hotel is right off of Karasuma Dori, in an area where the Shibori Museum is located, the Kyoto Art Center, the Kyoto Museum, Manga Museum, and several others within walking distance. The Nishiki Market is also within walking distance. This are is also home to a lot of local made sake distributors and makers!
Stayed 3 nights in Jun 2018
Response from Kyoto shinmachi Rokkaku Hotel grandereverie on 2018/6/12
Dear Ms.Jean, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We provide our guest with coffee (Inoda coffee is famous in Kyoto) and Japanese tea(Koyamaen is famous as an old shop in Kyoto)which is served only at our group hotels. We quite pleased if you enjoyed it. There are many sightseeings around our hotel. We are very glad that if you enjoyed various sightseeing near our hotel during your long stay. Thank you again for your feedback and we look forward to welcoming you back to Kyoto.Sincerely,

10/10 Excellent

Mark, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing, the staff was amazing and the whole experience was fantastic! It was very beautiful, clean and a great surprise; I didn’t expect to find such an amazing deal on Expedia for a hotel that could easily be a 4 and half star hotel. We got it relatively cheap, I guess it was due to the hotel being new to Expedia and we lucked out. Of all the hotels I’ve stayed in throughout my travels, this one was my favorite.
Stayed 1 night in May 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/6/5
Dear Mr.Mark, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We will keep trying our best for the better service and to be a “home away from home” for our guests. Thank you again for your feedback, we look forward to welcoming you back here. Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay extra special. The mix of Japanese and Western architecture made the room looks and feel authentic and elegant.
Stayed 4 nights in May 2018
Response from Kyoto Shinmachi Rokkaku Hotel grandereverie on 2018/6/5
Dear Mr.Andrew, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. As the mixture of tradition and modernity is one of our concept of this hotel, we are pleased you felt it during yor stay. We appreciate your feedback and look forward to welcoming you back here in the near future. Sincerely,

10/10 Excellent

Andre, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Only a month old, in excellent location in zkyoto. Staff super helpful, going out of their way to help. Superior double room was extremely spacious- loved the bathroom.
Stayed 1 night in May 2018
Response from Shinmachi Rokkaku Hotel on 2018/5/24
Dear Andre, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. It was such an honor to welcome you here on your special day and we are glad to hear that you had a great time in Kyoto. Thank you again for your feedback and we look forward to seeing you again in the near future. Sincerely,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very highly recommended
We had a wonderful stay here. There are a small number of rooms so not a lot of foot traffic and quite quiet. Front desk staff were always available when we came/went and were exceptionally friendly/pleasant/polite. Nice assortment of snacks and water available in the small lobby. Room itself was larger than most typical hotels in Japan with nice details and modern/contemporary finishes. Location is amazing - short walk to Karasuma-Oike main subway station as well as the many restaurants on Sanjo. We would absolutely recommend and hope to be back again.
Stayed 5 nights in May 2018
Response from Shinmachi Rokkaku Hotel on 2018/5/24
Dear Mr.Thomas, Thank you so much for your stay at Kyoto Shinmachi Rokkaku Hotel grandereverie. We appreciate your comments and are glad to hear that your overall stay was a pleasant one. Thank you again for your feedback and we look forward to welcoming you again in the near future. Sincerely,