Street view

Reviews of Kiyomizu Sannenzaka

2.5 out of 5
Kiyomizu Sannenzaka
2-257-4 Kiymomizu, Higashiyama-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 73 reviews" "
Rating 8 - Good. 22 out of 73 reviews" "
Rating 6 - Okay. 9 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, in Kyoto, is a bit of a walk from the nearest bus and not close to many train lines, so your stuck taking the overly packed 206 bus. The place was nice, lots of space luggage. Laundry situation was good, however there wasn’t any laundry soap, or hand soap. Dishes could be purchased I believe through the hotel. All in all I’d recommend this place to anyone wanting to stay in Kyoto.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It was a good value for the price and in a good location. However, if you are not able to go up the historic steps or have trouble carrying your bag, it may not be an ideal location to stay in. There are no elevator as well. The AC unit also smelled bad in room 2001. Overall, fine stay, cheap price, so you get what you pay for.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our only concern was check in. We arrived before the requested time but found no one there. We discovered that we were at another property with a similar name. The next day we saw another couple with the same thing. So signage could be improved. Otherwise it's a great location and quiet night.
Stayed 3 nights in Apr 2019
Response from oda on 2019/5/22
Thank you for the review. We are really glad to hear it. Thank you for your feedback. We will work for it. Your review is so helpful for us and new guests. We wish you come back to Kyoto and have a great time again. See you someday. Sincerely oda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Masahiko Ueda on 2019/1/1
Thank you for staying with us, and also your reviews.We are so glad you had nice memories at here. We are going to try to improve our deficiency and hope to see you again! STAFF:Ueda

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Masahiko Ueda on 2018/10/26
Hi Simon, Thank you so much for your review, we hope you enjoyed your stay with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from Masahiko Ueda on 2018/10/25
Thank you for your review. We hope you enjoyed your stay with us!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location...once we found it!
Relatively basic self-contained apartment but had everything we needed, including a small kitchen and washer / dryer. Located perfectly in the old town in Kyoto which was amazing for our stay, and roughly a 30 minute walk to a subway station.
Stayed 4 nights in Sep 2018
Response from Farah on 2018/10/16
Hi Sarah, Thank you so much for your review, we hope you enjoyed your stay with us!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value apartment
Perfect base for seeing Kyoto. It's in an exceptionally busy part of Kyoto however it's off the main Street and amazes us how quiet it was considering its location. Our mini apartment had a bathroom, kitchen facilities and washer and dryer. It was spacious. It's great it you're looking for something basic to rest in. Friendly staff and easy self check in and out. It's no hassle to find either. Just use Google maps.
Stayed 4 nights in Sep 2018
Response from Farah on 2018/10/16
Hi Rebecca, thank you for your review. We hope you enjoyed your stay with us!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Masahiko Ueda on 2018/10/25
Hi Miguel, Thank you so much for your review, we hope you enjoyed your stay with us!

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2018
Response from Farah on 2018/7/1
Thank you for staying with us.

8/10 Good

MA ELMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Maki on 2018/6/14
Thank you for your review for us. We are looked forward to your next trip! Thank you.

10/10 Excellent

Kim Duyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet in a touristic location
Excellent place to stay. Pros: - The room was really clean. No weird smell. - There was a washing machine in the room (no dryer, but you can turn the bathroom into a drying place by turing the heater on), - The guesthouse is in a wonderful place in Kyoto. My family enjoyed our evening walks. - It was surprising quiet during the night. We did not hear the people above or beside us. - You can borrow umbrellas (and bikes I think). - I loved the shampoo there. And the small tv in front of the bathtub. Cons: Nothing. For the price, you can't ask for more. Note that this is not a hotel, so don't expect someone to clean your room.
Stayed 5 nights in May 2018
Response from Maki on 2018/6/5
Thank you for your good review for us. It really warms our heats. We are looked forward to your next trip! Thank you.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2018 Stay to Explore Kyoto
My stay at Kiyomizu Sannenzaka Guest House was fantastic. The rooms are exactly as they appeared in the pictures and each room is basically a mini-apartment, with its own range, mini-fridge, microwave, and clothes washing machine. The shower room has a drying function that dries your clothes in no time. The beds were comfy, the A/C worked very well, and the service I received was always very friendly. The check-in and check-out processes were very easy and the front desk even allowed us to check-in an hour early with no additional cost. If your room is not ready, however, they will happily hold your luggage for you in the lobby until check-in time. There are laundry detergents and various other items available for purchase at the front desk at very reasonable prices and a vending machine in front of the building with coffees, sodas, water, and teas. The location is not ideal for traveling around Kyoto or to other cities like Osaka, as the Hotel is up a steep hill and is about a 5 minute walk from the nearest bus station and a ~15 minute walk to the nearest subway station. That being said, if your focus is on exploring Kyoto, this guest house is located right in the middle of a historic district and its very pleasing to walk out of this hotel each morning and be greeted by throngs of people exploring the beautiful stone streets lined by wooden architecture. Overall, I highly recommend this guest house for long or short-term stays in the Kyoto area.
Stayed 6 nights in May 2018
Response from Maki on 2018/5/30
Thank you for your good review for us. It is really warms our hearts. We are looked forward to your next trip! Thank you.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, reasonably priced place...will stay again.
The Inn family owned and located a wonderful 20 minute walk from Kiyomizu Temple. It is Japanese arpartment style, utilitarian and spare. I rented the dbl plus to twin bed unit - spacious for sleeping but just a couple of chairs at a small table (you won’t eat in the room in Japan). Please note to have the phone number and address handy for your taxi driver...this place is located in a very dense area and up a hill. Be ready to walk!!! Recommended!
Stayed 1 night in May 2018
Response from Maki on 2018/5/30
Thank you for your review for us. We are looked forward to your next trip! Thank you.

10/10 Excellent

MR RITCHIE MARKOVIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & nicely sized room for the price
Stayed 6 nights in May 2018
Response from Maki on 2018/5/17
Thank you for your review for us. We are looked forward to your next trip! Thank you.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locatiion, village setting
Great location that accommodated late checkin. Modern amenties. Comfortable, quiet, walkable to village and many area shrines. Helpful staff. One problem: utensils/dishes were only available for renting during the very restricted office hours and therefore not available when needed on the top evening of and following morning of our arrival. No English tv. Wi-fi good for email and also for internet searches.
Response from Maki on 2018/5/2
Thank you for your review for us. We are looked forward to your next trip! Thank you.

6/10 Okay

MJ, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
When we booked this place we knew that this would be the smallest place we would be staying at during the entirety of our trip. It’s a small three story guesthouse with apartments really close to the Kiyomizu Dera temple. When I say really close, I mean a five minute walk. Really really close. On the other side it was also only a 15 minute walk to the heart of Kyoto’s geisha district; Gion. In our case we didn’t so much care about amenities as much as we did location so it worked out perfectly for us. The room was small, yes. But there was plenty of storage space with a closet, an extra hanging rack and because of the twin sized bed also just enough room for both of our suitcases. The room was apartment style, which means there’s a small kitchenette. I will say though, that the bathroom was a little too small. The shower was good enough, but the actual WC (toilet) was so close to the door that our knees would touch the door when sitting down. Now in all fairness my husband and myself both measure over 5.8, but this is something to keep in mind when looking at this place. Kyoto is pretty expensive and in comparison to the other hotels we stayed at in Tokyo and Matsuyama this was way more expensive and nowhere near the high quality standards we are normally used to... But that being said, the location truly is amazing and very convenient and it is after all just a place to lay your head down after a nice long day of sightseeing in an amazing city.
Stayed 2 nights in Apr 2018
Response from Maki on 2018/4/26
Thank you for your review for us. We are looked forward to your next trip! Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little place
We stayed three nights. Everything was terrific, however, on the down side, the beds were saggy and the pillows too high for us. That was the only complaint as the room and it’s facilities were otherwise very good. Cutlery and cooking utensils can be hired, and there was a washing machine. A drying system for wet clothes was in the bathroom and it worked well. 6 speed bikes were available for hire as well. A great little place
Stayed 2 nights in Apr 2018
Response from Maki on 2018/4/26
Thank you for your review for us. We are looked forward to your next trip! Thank you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
The guest house was perfect for us. the self-check in was very easy. We loved that the hotel had a luggage service that transfer your luggage to an office in front of the Kyoto station. Very convenient and cheap service.
Stayed 1 night in Jan 2018
Response from Maki on 2018/2/23
Thank you for your sharing your review with us. We are looked forward to your next trip!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, very cold
Such an excellent location!!! Would recommend, because the suburb is BEAUTIFUL. We went in middle of Winter and they refused to give an extra blanket. We had to leave the heater on at night instead.
Stayed 2 nights in Jan 2018
Response from Maki on 2018/2/23
Thank you for your sharing your review with us. We are terribly sorry for not being able to live up to your expectations. We appreciate your recommendation of our place to welcoming others.

10/10 Excellent

Lavina, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and furnishment
Excellent location walking distance to all traveling resorts, restaurants, shops! Lovely stuff and the room is the best in this trip with tv in front of bath tub and a computer in the room. The bed is also comfortable! Highly recommend and I will choose them in the next trip!
Stayed 1 night in Dec 2017
Response from Nai on 2018/1/4
Dear our guest Thank you for stay with us. We are so glad that you had a nice time at our guesthouse!Hope will see you soon.;)) Best regards, Nai

8/10 Good

Verified traveler

Liked: Cleanliness
Efficient self service guesthouse
It was difficult to find by the taxi. Once you know the location, it is easy to navigate. Very convenient bus route. However, there are not many breakfast places in the neighborhood or any convenient stores. Dinner in the neighborhood stops around 8pm.
Stayed 4 nights in Nov 2017
Response from Nai on 2018/1/4
Dear our guest. Thank you for your lovely reviews. Hope you will come back to visit us soon. Best regards, Nai

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
The location far from the central the hotel good room
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great location with a local feel and everything you need.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zabdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice studio in perfect location
In the middle of Gion. Communication was great. The room spacious and clean. It has a kitchenette and laundry machine in the room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Very good place to stay but location was not good for me because it was very crowded anytime.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing. Note that it is an uphill climb to the hotel from the bus stop if that is how you are getting there, but it is worth it. The hotel is at the center of a lot of tourist sites. It was so nice to just walk around and see the neighborhood. Room was very comfortable and having a washing machine in the room was such a bonus. Would definitely stay here again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, wonderful value
I loved this guesthouse;. It was more of an apartment than a hotel room, It had a kitchen with cooktop, refrigerator, sink, clothes washer, cabinets and adequate pans and utensils to prepare a meal. The beds were comfortable, soft and cozy. The best part was the bathroom. The separate toilet room featured the typical wonderful Toto washlet toilet with a hand-washing basin at the top. The bathroom proper had a nice shower, plenty of soap, shampoo and conditioner, and a lovely soaking tub with a built-in TV. Frankly, while soaking after a long day of hiking is nice, I get a little bored just lounging in a tub full of water, so the TV made it for me. The location was very nice and convenient for us to get the bus to the Rohm theater, which was our primary destination in Kyoto. It's a little far from downtown, but the area around the temple is fascinating and lovely. The only negative was that we had a lot of trouble getting the desk-top TV to work (the one in the bathroom worked well). It doubles as a computer monitor and getting the settings right was really difficult for us. But we didn't really come to Kyoto to watch TV, so there you go!

10/10 Excellent

Amir, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Kiyomizu-dera. Very good location. Clean room.

8/10 Good

B, Fukuoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient apartments near Kiyomizu Temple
The apartments are situated in a quiet tourist area just near Kiyomizu Temple. I was surprised at how well equipped the apartments are, and would have no problems staying there over a long period of time. Very good cost performance!

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed for three nights in the winter. It was a great location. Just around the corner from a couple of the most famous spots in Kyoto. Perfect for seeing what life is like after the tourists have gone to bed. Room is mini apartment studio. Busses , taxis easily accessible. But feet are the best way to feel the city.

6/10 Okay

Maximilian

Traveled with group
Disliked: Cleanliness, staff & service
Excellent location, very calm, good value for many but the reception was notooccupied, no dishes although we had a kitchen, the promised luggage storage was not available.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
ロケーションは清水寺近く3年坂沿いということで、もうしぶんなし
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Matthieu

Liked: Property conditions & facilities
Disliked: Cleanliness
simple, spacious, good value but not enough clean
This is more a residence than a hotel. The room had space and we appreciated it. But the room and the bathroom were not clean, full of dust. The corridors are also very dirty and do not give a good impression of cleaness. The location of the hotel is okay during the day but at night it is very far from any place open for eating
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage in den alten Gassen mit Nähe zu Tempeln und Pagoden. Laufdistanz nach Gion. Gute Ausstattung und sehr ruhig.
Stayed 4 nights in Apr 2019
Response from oda on 2019/5/3
Vielen Dank für die Bewertung. Wir freuen uns, dass Sie Kyoto und unser Gästehaus mögen. Es ist eine Ehre, Ihre Bewertung zu haben. Wir wünschen, dass Sie nach Kyoto zurückkehren und wieder hier übernachten. Wir sehen uns. Mit freundlichen Grüßen Oda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Oda on 2019/4/20
Thank you for the review. We are happy you enjoyed our guesthouse. We wish you come back here someday. See you! Sincerely Oda

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr freundlich und hilfsbereit. Das Gästehaus liegt sehr zentral in Gion und zur Nacht ist es sehr ruhig. Die Ausstattung ist sehr gut!
Stayed 2 nights in Mar 2019
Response from oda on 2019/3/26
Vielen Dank für die Bewertung. Wir freuen uns, dass Sie Kyoto und unser Gästehaus mögen. Ihre Bewertung ist für uns und neue Gäste so hilfreich. Es gibt viele Sehenswürdigkeiten, die Sie in Kyoto nicht besucht haben. Komm zurück nach Kyoto. Wir sehen uns. Mit freundlichen Grüßen Oda

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Die eigene küche und waschmaschiene waren sehr praktisch. Die lage nahe am Tempel hat zur erkundung der umgebung eingeladen
Stayed 5 nights in Mar 2019
Response from oda on 2019/3/26
Vielen Dank für die Bewertung. Wir freuen uns sehr, dass Sie unser Gästehaus genossen haben. Ihre Bewertung ist für uns und neue Gäste so hilfreich. Wir freuen uns Dich zu sehen! Bis bald. Mit freundlichen Grüßen Oda

8/10 Good

Chun Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理環境近清水寺
地點不錯就在二三年坂這,離清水寺又很近,是屬於自助式的方式住宿
Stayed 3 nights in Feb 2019
Response from oda on 2019/3/10
感谢你的反馈。 我们很高兴您喜欢我们的宾馆。 您的评论对我们和新客人非常有帮助。 是的它离清水寺太近了。 除了靠近Sannenzaka和购物街。 这里有很多游客。 我们假设你从清晨开始喜欢它们。 我们希望你回到京都,再次留在这里。 再见。 诚挚 尾田

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Masahiko Ueda on 2018/12/2
Thank you for your staying and review. We hope you enjoyed your trip in Kyoto.

10/10 Excellent

Sagrario Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y personal muy amable
Stayed 4 nights in Oct 2018
Response from Masahiko Ueda on 2018/11/4
Dear my guest, Thank you so much for your review, we hope you enjoyed your stay with us!

8/10 Good

chungmu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 아침.
조용하고 넓은방이 좋았다.일찍 도착해서 짐을 맡겼는데 저녁에 돌아오니 방에 올려다 주어 감사했음.화장실과 샤워실이 분리 되어있어 편함.
Stayed 1 night in Nov 2018
Response from Masahiko Ueda on 2018/11/7
Dear my guest,Thank you for your review. We hope you enjoyed your stay with us!

8/10 Good

marcos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Masahiko Ueda on 2018/10/30
Thank you for your review. We hope you enjoyed your stay with us!

10/10 Excellent

Duangporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japaness Traditional​ Gueathouse
มีความเป็นญี่ปุ่นแบบดังเดิมจริงๆ​ แต่มีความสะดวกสะบายทันสมัยแฝงอยู่ภายใต้กลิ่นอายความดั่งเดิมนั้น​ ประสบการณ์นี้ยากที่จะลืม
Stayed 1 night in Oct 2018
Response from Masahiko Ueda on 2018/10/30
Thank you so much for your review, we hope you enjoyed your stay with us!

10/10 Excellent

Kazusa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Farah on 2018/10/16
Hi Kazusa, Thank you for staying with us. We hope you enjoyed your stay with us!