Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews of Hotel Sou Kyoto Gion

3 out of 5
Hotel Sou Kyoto Gion
525-2 Gionmachi Minamigawa, Higashiyama-ku, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rini

Traveled with partner
Liked: Cleanliness, amenities
Not really liking this hotel which isn't a proper hotel. We couldn't leave our bags with the property for coming before the 4pm check-in time. Had to pay ¥500 per hour penalty for coming early. Only after paying (by scanning a barcode on the window) we got another instruction to open a tiny safe to get our key. No concierge when we arrived at just after 1pm. We had to talk via an iPad. The property had a musty mouldy smell probably because it's old.
Stayed 5 nights in Jul 2023

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was so clean. Washer and dryer was such a bonus.
Stayed 7 nights in Feb 2023
Response from Hotel Sou Kyoto Gion on 2023/3/8
Thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
It's clean, people are friendly and helpful. We were glad to be staying here. Thanks
Stayed 5 nights in Dec 2019

4/10 Poor

José Luis

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Una decepción
Una decepción. Habitación muy pequeña para 3 camas. Había 1 ventana en la habitación, con un cristal translúcido, que no se podía abrir. Mucho ruido de la calle Bien comunixado pero fea la calle donde está..
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

YAMAMOTO

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020
Response from Hotel SOU Staff on 2020/6/9
Thank you for staying with us

10/10 Excellent

Toshitaka

Business traveler
Liked: Cleanliness, room comfort
Stayed 8 nights in May 2020
Response from Hotel SOU Staff on 2020/6/3
Thank you for staying with us.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2020
Response from Flora on 2020/4/15
Thank you for staying with us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020