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Reviews of HOTEL UNIZO Kyoto Karasuma Oike

3 out of 5
HOTEL UNIZO Kyoto Karasuma Oike
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 604 reviews" "
Rating 8 - Good. 193 out of 604 reviews" "
Rating 6 - Okay. 24 out of 604 reviews" "
Rating 4 - Poor. 8 out of 604 reviews" "
Rating 2 - Terrible. 2 out of 604 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean it was and the walking distances to everything we wanted to do
Stayed 4 nights in Apr 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaylen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Unizo was located in the perfect spot. Several places were easily walkable (nishiki market, nijo castle, gion area, pontocho alley, etc.) And the metro and buses were easily accesible to get to other further areas without any difficulty! We would absolutely return to Hotel Unizo the next time we come to Kyoto and would recommend it to family and friends.
Stayed 5 nights in Apr 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. Really great location and easy to get to from public transport. Did a lot of walking from here and found it very easy to get around. The room was small but had everything I needed. I could just about open my cabin bag sized suitcase out flat. Air con was super quiet which was great! Bed was a little hard for my liking but otherwise I enjoyed my stay a lot. Staff were very friendly and spoke some English.
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

WENBO

Stayed 4 nights in Apr 2024

10/10 Excellent

jingni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very nice hotel, could add more each and dry machines though, there were only two of them, long wait time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and nice - could also speak english couple minute walk from Karasuma Station. room was a bit more spacious even for the standard basic room compared to other Japan hotel rooms. amenities were able in the lobby to help yourself - the bath salts were a nice touch. location is close to multiple bike shops if you were looking for any rentals (the hotel doesn't allow bicycle parking FYI)
Stayed 4 nights in Mar 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Super friendly desk staff with excellent English, convenient location, comfortable beds. Nothing fancy but ticked all the boxes. Would recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and well maintained property in excellent location.
Stayed 8 nights in Mar 2024

10/10 Excellent

Ysabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent size! Had a cute little table and chair to use as a living room area which provided extra space in the room overall. Staff helped us send our luggage to next hotel, very helpful and kind!
Stayed 4 nights in Mar 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and the front staff was very friendly!
Stayed 5 nights in Mar 2024

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was very helpful. Easy to find location and close to everything.
Stayed 4 nights in Mar 2024

10/10 Excellent

Thi Thuy Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are incredibly helpful. A little language barrier but it is expected. Overall staffs are exceptional. Would I stay here again! Absolutely ⭐️ ⭐️ ⭐️ ⭐️
Stayed 7 nights in Mar 2024

10/10 Excellent

Yovanne, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on the women's floor. It had a cozy lounge to have tea or coffee and magazines and blankets. There was a security door between the elevator and access to the rooms. Very safe and comfortable.
Stayed 9 nights in Feb 2024

10/10 Excellent

William John Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

8/10 Good

Kevin Xiao, Tseung Kwan O

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel that has everything
The hotel front desk is always fully staffed and greet everyone. Check-in was incredibly because it’s always sufficiently staffed. Across the desk there are an assortment of amenities for yoI to take up to your room. Room itself is very clean and extremely quiet and so nce you have all the amenities you need, there’s nothing to complain about.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was nice, and the same restaurant chain serve good dinner
Stayed 4 nights in Dec 2023

10/10 Excellent

Shoko, Sbastopol

Liked: Amenities, property conditions & facilities
Ladies floor was very comfortable. I love massage chair in lounge.
Stayed 3 nights in Nov 2023

8/10 Good

Lakeisha

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Excellent in every way. I wish there was an English news channel on the tv. That would make it perfect.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the hotel. Everyting was spot on
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By Japanese standards, the room was quite spacious. The front desk staff were also very nice, and the location was very convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Clean. Modern. Good price. Walking distance to market, shopping district and Gion. Subway close by. Highly recommended

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful
Had a wonderful week-long stay. The hotel had everything you could need, was well located, great wifi, and the staff were lovely. Would absolutely stay here again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and the rooms were quite large by Japanese standards.
Stayed 1 night in Oct 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service
Location was very good. Air conditioning didn’t work very well, but that might be because I didn’t set it properly since the controls were in Japanese. The safe also was not working. Still the room was nice and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind and attentive. They truly do their best to provide guests with great service. All staff, including the cleaning staff who make up your room every day, make sure to put attentions to the small details.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great value. Great location. Fabulous staff, very good hotel. Located close to metro line, main shopping area in a great neighborhood.
Stayed 7 nights in Oct 2023

8/10 Good

How

Solo trip
Room was clean and amenities was good. Good area with many restaurants.
Stayed 5 nights in Oct 2023

10/10 Excellent

Poncelet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Kyoto
My stay was excellent with the best of facility, courtesy staff and great breakfast, I will definitely return on a holiday.
Stayed 7 nights in Oct 2023

4/10 Poor

Shreya

Stayed 3 nights in Sep 2023

10/10 Excellent

Jennie

Liked: Amenities
Great hospitality from staff, loved the breakfast, clean room
Stayed 3 nights in Aug 2023
Response from 尾嶋 on 2023/9/5
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 4 night stay here in July 2023. The staff are exceptional, so helpful to us. I left an item behind me when we moved cities and the staff went over and above to help me get my item back. Thank you so much for helping me and we loved the hotel. Location is idea for transport, walkable to a lot of temples and shrines. Thank you, Patrick.
Response from 尾嶋 on 2023/9/5
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Geoffrey

Liked: Amenities
Staff are excellent. Room is comfy.
Stayed 2 nights in Aug 2023
Response from 尾嶋 on 2023/9/5
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

REZA BIN ABDUL RAHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good smack on the middle of all the shopping and attractions .. easy to find .. clean hotel and good service . Enjoyed my stay there :)
Stayed 9 nights in Jul 2023
Response from 尾嶋 on 2023/9/5
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Daniel Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Jul 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/7/23
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Manooki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very clean, convenient and easy to find. Big rooms with great facilities.
Stayed 2 nights in Jul 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/7/23
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/7/23
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is cheaper and bigger than Tokyo.
Stayed 2 nights in Jun 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/7/23
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , luxury for this price , great location
Stayed 2 nights in Jun 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/6/10
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

8/10 Good

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities
Very good amenities but location is a little far from all the main attractions (but very quite at night which is a plus). Breakfast can be a bit repetitive if you are staying multiple nights. Overall very good hotel with everything you need
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/6/10
Thank you so much for staying at our hotel. We would also like to thank you for taking time to write a "Review After Your Stay". We are glad to hear that your stay at our hotel was highly rated and that you were satisfied with your stay. We will continue to work to receive even better evaluations in the future. We hope you will choose our hotel again next time.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here..
Best of the 3 Japanese hotels I've stayed in so far on my first trip. Friendly reception, kept my bag as I arrived a couple of hours before check-in, which is always nice but not a given. Provided iron and desktop board no fuss when requested next day. Got a room on the 9th floor (out of 10 I think) but no view to speak of as semi-opaque surface applied to windows (better than the complete blackout one applied in the previous hotel). Room fine, aircon and mini fridge as usual. Bathroom was great - bigger than the others with higher quality fittings. Shower was powerful. I had a single room but bed was 3/4 double which seems to be standard here for singles. Safe in the room also, which was a first on this trip. TV was fairly big, although at 90deg to the left of the bed so I had angle myself to watch it, but as usual just Japanese TV channels Location is good, a few mins walk from metro and about 30mins from the railway station. Plenty of amenities, restaurants and bars etc nearby... Definitely would consider staying here again next time I'm in Kyoto There's an attached fast food place that did a great breakfast for £2.50 ish
Stayed 3 nights in May 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/6/1
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Ai Leen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and approachable staffs from the day we check in till check out They also extended help on our luggage courier to Tokyo. It was helpful as they assisted to fill up the form for me Near by to subway station and there's a nice cafe inside there if you need to grab some munchies/bread
Stayed 2 nights in Apr 2023
Response from ホテルユニゾ京都烏丸御池 on 2023/5/21
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, amenities
I highly recommend this hotel especially for solo female travelers! The woman's floor was amazing with the additional amenities and it is in a cute neighborhood near Nishiki Market with lots of great restaurants and shops! 10 minute walk from Ippodo Tea where you can enjoy traditional matcha. I feel sad that I can’t stay longer ! I have really enjoyed my stay and I will book this hotel again the next time I visit Kyoto. Thank you for such a nice stay!
Stayed 2 nights in Apr 2023
Response from ホテルユニゾ京都烏丸御池 on 2023/5/21
Thank you so much for staying at our hotel. We would also like to thank you for taking some time to write a "Review After Your Stay". We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

8/10 Good

KAZUO

Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Wonderful location within walking distance to bus stations.
Stayed 4 nights in Mar 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/6/1
Thank you so much for staying at our hotel. We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.

10/10 Excellent

John Paul

Stayed 3 nights in Apr 2023
Response from Hotel Unizo Kyoto Karasuma Oike on 2023/6/1
Thank you so much for staying at our hotel. We are glad to hear that you gave us the highest rating and that you were satisfied with your stay. We will continue to work hard to receive such a positive feedback from our guests in the future. We hope you will choose us again for your next stay.