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W Hong Kong

Photo gallery for W Hong Kong

Primary image
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room

Overview of W Hong Kong

W Hong Kong

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1 Austin Road West, Kowloon Station, Kowloon

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationTemple Street Night Market15 min walk
  • Popular LocationKowloon Park20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)28 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, Jan 8 - Mon, Oct 31.

About this area

Kowloon

Located by the ocean, W Hong Kong is in Yau Tsim Mong neighborhood and is connected to a shopping center. Kowloon Bay and Victoria Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.

What's nearby

  • Sky 100 - 2 min walk
  • Victoria Harbour - 13 min walk
  • Temple Street Night Market - 15 min walk
  • International Commerce Centre - 16 min walk
  • Kowloon Park - 20 min walk

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 11 min walk
  • Hong Kong International Airport (HKG) - 28 min drive

About this property

W Hong Kong

Luxury hotel connected to a shopping center in Kowloon with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
W Hong Kong offers 393 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. LED televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 361 for adults and HKD 198 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • 星宴中餐廳
  • KITCHEN
  • WOOBAR

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (12917 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Per property pet policy, only guests who check-in Sunday to Thursday (excluding public holidays and the night before public holidays) may bring pets.

Renovations and closures

This property is closed from January 8 2022 to October 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 660.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 361 for adults and HKD 198 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 660.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hong Kong W
W Hong Kong
W Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 624 out of 1000 reviews
5 - Excellent 62%
Rating 4 - Good. 289 out of 1000 reviews
4 - Good 29%
Rating 3 - Okay. 50 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 28 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. the view was good also.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Relax!
Very friendly staff.
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

4/5 Good

Stayed 1 night in Dec 2021

2/5 Poor

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff asked my guests to go home
Stayed 1 night in Dec 2021