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02 7743 8472Located in Kowloon's Jordan neighborhood, Eaton HK is in the city center and near a metro station. Tsim Sha Tsui Promenade and 1881 Heritage are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Kowloon Bay. The Peak Tram and Ocean Park are not to be missed. Our guests appreciate the hotel's central location.
Visit our Kowloon travel guideThe following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This was not the first time I stay. The first 2 times was a very pleasant experience. The upgraded rooms (as expedia member) were clean, stylish. These 2 times they said the rooms were also upgraded but can tell by the room design that they were definitely not the upgraded ones. Worst thing was the smell from the water closet since the bed was very close to the bathroom.
Loved the staff, cleanliness, and overall vibe of the hotel. I loved being greated by the art installation outside the lobby.
Reception staff was cold. We landed early hence arrived at the hotel early. Most of HK doesn't open till 11am-noon.We asked if it was possible for an early checkin. We were told to come back at 2pm. We went out and had breakfast but that doesn't take 6 hours. We decided to find a convenience store to pick up sustenance.Since our elderly mother was pretty jet lagged after a long haul flight, she said she would wait at the hotel. By herself, after a long haul flight, in a cold and quiet foyer, not surprising she dozed off waiting.When we got back, we found out hotel staff told my mother they have been monitoring her and she cannot stay there. IS THAT HOW YOU TREAT YOUR GUESTS? I am sure the hotel was not full given the riots in HK and we were easily able to make bookings prior to boarding the plane,why not be flexible and allow us access to just one room (we booked 2) just so a 70 year old can rest? It won't cost you anymore and your guests will be grateful. On checkout 2 days later just before 6am, I noticed a white Australian family checking in - they were obviously given favourable treatment. Last page of this feedback is frozen, but re Expedia member VIP access at this hotel - non existent!
The room is very small and looks old. the location is great!