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The Klagan Regency

Photo gallery for The Klagan Regency

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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Overview of The Klagan Regency

The Klagan Regency

2 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450

Explore the area

  • Popular Location1Borneo Hypermall1 min walk
  • Popular LocationUniversity of Malaysia Sabah14 min walk
  • Popular LocationBorneo Marine Research Institute12 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)20 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located in Kota Kinabalu, The Klagan Regency is connected to a shopping center. Sabah State Museum and Mari Mari Cultural Village are cultural highlights, and some of the area's activities can be experienced at Jesselton Point Ferry Terminal and Kota Kinabalu Waterfront. Anjung Samudera and Sedco Square are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • 1Borneo Hypermall - 1 min walk
  • University of Malaysia Sabah - 14 min walk
  • Tun Mustapha Tower - 6 min drive
  • Hospital Wanita Dan Kanak-Kanak Sabah - 10 min drive
  • Borneo Marine Research Institute - 12 min drive

Getting around

  • Tanjung Aru Station - 15 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 20 min drive

About this property

The Klagan Regency

Hotel connected to a shopping center in Kota Kinabalu with restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Other amenities include a coffee shop/café, a rooftop terrace, and a business center. All 269 rooms offer free WiFi, minibars, and TVs with satellite channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
The Klagan Regency offers 269 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Malay

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 83 out of 323 reviews
5 - Excellent 26%
Rating 4 - Good. 141 out of 323 reviews
4 - Good 44%
Rating 3 - Okay. 68 out of 323 reviews
3 - Okay 21%
Rating 2 - Poor. 22 out of 323 reviews
2 - Poor 7%
Rating 1 - Terrible. 9 out of 323 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020