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Promenade Hotel Kota Kinabalu

Photo gallery for Promenade Hotel Kota Kinabalu

Featured Image
Outdoor Pool
Outdoor Pool
Outdoor Pool
Free minibar, in-room safe, desk, blackout drapes

Overview of Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu

4 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

Explore the area

  • Popular LocationOceanus Waterfront Mall6 min walk
  • Popular LocationImago Shopping Mall8 min walk
  • Popular LocationKK Plaza13 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Located on the waterfront, Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu with good shopping. KK Esplanade and Signal Hill Observatory Platform reflect the area's natural beauty and area attractions include Anjung Samudera and Sedco Square. Water World Theme Park and Lok Kawi Wildlife Park are also worth visiting.

What's nearby

  • Warisan Square - 5 min walk
  • Oceanus Waterfront Mall - 6 min walk
  • Centre Point - 8 min walk
  • Imago Shopping Mall - 8 min walk
  • KK Plaza - 13 min walk

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily, happy hour available.

About this property

Promenade Hotel Kota Kinabalu

Waterfront Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a snack bar/deli, and a sauna are onsite. All 446 rooms offer free WiFi, free minibar items, and LCD TVs with satellite channels. 24-hour room service, electric kettles, and free bottled water are among the other amenities available to guests.
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and safes. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 4 per day)
  • Pick-up airport shuttle (surcharge) from 7 AM - 10 PM
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 18 for adults and MYR 18 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Conference space (8396 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: MYR 18 for adults and MYR 18 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 123 out of 447 reviews
5 - Excellent 28%
Rating 4 - Good. 212 out of 447 reviews
4 - Good 47%
Rating 3 - Okay. 66 out of 447 reviews
3 - Okay 15%
Rating 2 - Poor. 34 out of 447 reviews
2 - Poor 8%
Rating 1 - Terrible. 12 out of 447 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

3/5 Okay

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Low quality of Cleanliness
I found a dead cockroach in the toilet. Stain at the basin table. Showerhead with mold. Found trash in the drawer. Though breakfast needs to collect yourself at the lobby floor, the food was cold.
Stayed 2 nights in Mar 2021

4/5 Good

Business traveler
Good location. Overall good. Convenient and centre of city.
Stayed 2 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 1 night and it was so good. Everything is fine. So clean and the foods just nice.
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020