Is Hotel Shangri-La Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Shangri-La Kota Kinabalu?

As of 2025/9/3, prices found for a 1-night stay for 2 adults at Hotel Shangri-La Kota Kinabalu on 2025/9/10 start from NT$1,078, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Shangri-La Kota Kinabalu?

Self parking is free at this property.

What time is check-in at Hotel Shangri-La Kota Kinabalu?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at Hotel Shangri-La Kota Kinabalu?

Check-out is at noon. Late check-out is available for MYR 100 (subject to availability).

Where is Hotel Shangri-La Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kompleks Asia City and Centre Point. Gaya Street Sunday Market and Jesselton Point Ferry Terminal are also within 1 mi (2 km).

Hotel Shangri-La Kota Kinabalu Reviews, Deals & Photos 2025

About the neighborhood

Located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, Hotel Shangri-La Kota Kinabalu is in a shopping district and near the airport. Travelers who have shopping on the agenda can visit Kompleks Asia City and Centre Point, while those looking for another kind of activity may want to check out Jesselton Point Ferry Terminal. Gaya Street Sunday Market is another place to visit that comes recommended.

Visit our Kota Kinabalu travel guide

8/10 Good

Elma

2025/3/19

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are courtesy and professional.

Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

2023/9/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money I would definitely stay here again

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

2023/11/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good, excellent staff and would like to stay again.

Stayed 2 nights in Nov 2023

10/10 Excellent

MICHAEL JEROME

2025/3/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Better food maybe.

Stayed 1 night in Mar 2025

10/10 Excellent

Rohaizan

2023/6/24

Liked: Cleanliness, staff & service, property conditions & facilities

Location, parking & cleanest

Stayed 1 night in Jun 2023

8/10 Good

ABD AZIM

2023/12/31

Liked: Cleanliness, staff & service

Easy to find eating place by walking..need improve on aircondition..panas

Stayed 2 nights in Dec 2023

10/10 Excellent

Randall

2023/1/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel’s location is excellent. We were in walking distance to Sunday market, waterfront, shopping. Staff was overly helpful and friendly. Comfortable beds. Hope we can return again.

Stayed 1 night in Jan 2023

10/10 Excellent

John Evans

2024/1/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All great... 5 star rating.

Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Fatyhah

2022/8/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every single penny. Paid just RM 150/night

Stayed 1 night in Jul 2022

10/10 Excellent

Luqmanul Hakim

2023/10/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the hotel brand. everyone impressed when i've mentioned it to them.

Stayed 4 nights in Sep 2023

8/10 Good

Tan Hao

2023/8/27

Liked: Cleanliness, staff & service

The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.

Stayed 3 nights in Aug 2023

8/10 Good

??

2023/8/26

Liked: Cleanliness, staff & service, amenities

This hotel is generally good. The location is nice just minutes’ walk from the night markets. Rooms are clean. However there’s a big ventilation fan on the mountain side, which makes a lot of noise all day long. This makes most of the Mountain View room kind of noisy.

8/10 Good

See

2024/10/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the interior of hotel is good, but the exterior building would need a coat of paint. i will consider staying there again. maybe have a safe deposit box in each room - why ? your clients will want to go to pulau, so they can lock their passport and valuables in the room , rather than using the front safe. SO PLS IMPLEMENT A SAFE IN EACH ROOM INCLUDING ECONOMY ROOMS WITHOUT WINDOWS AT LEVEL 2.

Stayed 2 nights in Oct 2024

8/10 Good

Lilian

2023/11/23

Liked: Cleanliness, staff & service

No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.

Stayed 3 nights in Nov 2023

8/10 Good

Osamu

2023/2/22

Liked: Cleanliness, staff & service

Nothing in Particular

Stayed 5 nights in Feb 2023

8/10 Good

Hiroyuki

2024/6/10

Liked: Cleanliness, staff & service

Cleaning the room is excellent. I couldn't adjust the temperature of the Aircon.

Stayed 4 nights in Jun 2024

10/10 Excellent

Liew

2023/9/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.

10/10 Excellent

SUHN

2024/3/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .

Stayed 4 nights in Mar 2024

8/10 Good

Verified traveler

2024/9/14

Liked: Cleanliness, staff & service, property conditions & facilities

Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee. The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm. The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us. It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport. Overall, a very pleasant stay.

Stayed 1 night in Sep 2024

6/10 Okay

Shuk Fui

2024/1/28

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The room AC was not functioning and is warm.

Stayed 4 nights in Jan 2024

8/10 Good

Peggy

2023/11/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.

Stayed 3 nights in Nov 2023

8/10 Good

DAISUKE

2025/4/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ひげ剃りとドライヤーがあればもっと良かった他は優良です

Stayed 2 nights in Apr 2025

6/10 Okay

HARUO

2025/4/10

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

客室、スタッフは大変親切で良いが、夜に部屋の外から、雑音（低周波音）が聞こえ眠れなかった。

Stayed 1 night in Feb 2025

8/10 Good

Michel

2025/2/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

hôtel correct personnel aimable et efficace bon petit déjeuner

Stayed 5 nights in Feb 2025

10/10 Excellent

MEI LING

2024/11/26

Stayed 2 nights in Sep 2024

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Hotel Shangri-La Kota Kinabalu

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