All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much for taking a time to write about your stay with us. We truly apologize for your experience and we hope we have another opportunity of welcoming you back in the future.
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
The room was normal size in japan. Hotel amenities where normal for most hotels in Japan. Hotel is within minutes fo the train station and near some attractions. Busy area with many shops and restaurants within walking distance. Front desk was fabulous and provided great service. I thought it was an ok, but rooms were small, but normal for japan. I enjoyed my stay here and would recommend it to people.
Patrick
Stayed 1 night in Jan 2024
Response from thebkobe on 2024/2/1
Thank you for the wonderful review.We are glad to hear that you and your family enjoyed the special moment that the b kobe were able to provide.We look forward to welcoming you back to to the hotel on your next visit to the city.
Thank you for staying with us.We looking forward to seeing you coming again.
10/10 Excellent
SEUNGHYEON
2024/1/12
SEUNGHYEON
Stayed 1 night in Jan 2024
Response from thebkobe on 2024/1/27
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Simple hotel in very convenient location! Lots of places to eat nearby and close to bus/train station.
Kaya
Response from thebkobe on 2024/1/27
Thank you for the wonderful review.We are glad to hear that you and your family enjoyed the special moment that the b kobe were able to provide.We look forward to welcoming you back to to the hotel on your next visit to the city.
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
8/10 Good
TSUNG YI
2023/12/26
TSUNG YI
Stayed 1 night in Dec 2023
Response from thebkobe on 2024/1/27
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Thank you for staying with us. There is no water provided in the room, so please purchase it or use the water in your room. If you have a chance to come to Kobe again, please use our hotel again.We look forward to seeing you again.
Thank you for staying with us.Please use it when you come to Kobe.We are looking forward to seeing you.
10/10 Excellent
SEUNG WOO
2023/5/18
SEUNG WOO
Stayed 1 night in May 2023
Response from Hashizume on 2023/5/22
Thank you for staying with us.If you have a chance to come to Kobe again, please use it.We are looking forward to seeing you.
2/10 Terrible
Han
2023/5/8
Han
Stayed 2 nights in May 2023
Response from Hashizume on 2023/5/14
Thank you for staying with us.We will continue to strive to improve our services so that you can stay comfortably in the future.We are looking forward to seeing you again.
4/10 Poor
Han
2023/5/7
Han
Stayed 1 night in May 2023
Response from Hashizume on 2023/5/14
Thank you for staying with us.Please use it when you come to Kobe again.We are looking forward to seeing you.
10/10 Excellent
CHEE CHONG SAMMY
2023/3/14
CHEE CHONG SAMMY
Stayed 1 night in Mar 2023
Response from Hashizume on 2023/3/17
Thank you very much for taking the time to write a review of your stay with us.Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.We look forward to welcoming you back to to the hotel on your next visit to the city.
Great Value! A clean room much larger than comparably priced hotels.
William
Stayed 1 night in Mar 2022
Response from theb神戸 on 2022/4/22
Thank you for your staying with us.
I'm so happy to hear that.
If you have the time to visit Kobe, plase come back the b kobe again.
Thanks,
Front desk agent
The hotel is nice, service is good but the room was very warm and you cannot control the temperature or open your windows. I wasn't able to sleep well.
The breakfast buffet was very disappointing.
Michael Kent
Stayed 1 night in Nov 2021
Response from K.Takeuchi on 2021/11/15
Thank you for sharing your review with us.
I'm sorry we cannot control temperature each rooms and cannot open windows.
We are looking forward to see you.
K.Takeuchi
Everything was nice for a long stay. The area was also easy to access.
Akihiro
Stayed 18 nights in Jul 2020
Response from K.Takeuchi on 2020/8/24
Thank you very much for taking the time to write a review of your stay with us.
Staff will work together to improve service so that we can continue to provide comfortable stay for many customers in the future.
We look forward to welcoming you back to to the hotel on your next visit to the city.
K.Takeuchi
Centrally located in the heart of Sannomiya, with tons of restaurants, bars, and shops around it!
There is also a nice hike and a famous waterfall right behind Kobe Station.
*Large cars (SUVs) are unable to park at the hotel, and was a bit of a walk to the nearest paid parking lot.
the most expensive hotel we stayed in while in Japan. Not sure what the extra money was for as this hotel is nothing special. there was nothing wrong however i expected something a bit better from our stay in kobe. The rooms are very large for japan however that extra space isn't used as well as smaller rooms in japan. However if you don't like the small rooms you will like this place.
Verified traveler
Stayed 3 nights in Oct 2019
Response from Aoki on 2020/2/1
Thank you for your staying with us.
If you visit kobe, please stay again.
Thank you for your comment.