「We booked a ocean view room, but at first they gave us a room totally not view room, we have to talk to them again to get our right room! Don’t like this service」
「The location of the property is very good. However, there were a few problems with the unit: 1) It is located on the second floor overlooking Ala Moana Boulevard, which is a very busy street during the day and into the night. In addition, it is on a low floor looking out over the parking lot. 2) The description said there was a private lanai. This is not true. There are sliding glass doors/windows but you cannot step outside. 3) The pictures of the pool were misleading. The pool is actually...
「Negative:
- would be nice if parking is available onsite.
- bathroom need upgrades
1) tile ceiling is outdated. There are some gaps and holes.
- gaps on AC exhausts to the wall attachment
- street noise is too much sometimes but this can be fix with dual pane Window. Just suggestion.
- no ramp for luggage
Positive:
- location is good
- food around the area are good
」
「I was shocked at the professionalism from the staff at Renaissance. I was blown away at the cleanliness and friendliness of the staff to start conversations with guestd」
「I must start off by saying this is the second time I stay here and I love this hotel! I love how you can easily walk to Wakiki beach , very safe , quiet , and spacious! Friendly staff. We had a stove , counter ,microwave ,full size fridge in our room , and huge closet space , and a nice size back porch. ABC store right across the street! I look forward to booking this hotel next trip as well! 5+ stars! 」
