克蘭島出租度假屋

「Room was very clean and the staff were very accommodating 」

「第一次体验不同的住宿体验，感觉还是非常的不适应。酒店没有早餐，需要吃什么要自己做。酒店的吃住行工作人员可以帮忙代办，费用会比自己去订的要高一些，酒店任何配套都没有，所有的配套服务都是外包的，就是上门spa也是外面路上找来的人。这次唯一一觉得不错的，就是有一个独立的泳池，酒店并不靠海，所以这个泳池还是必须的。总之，之后不会再定了，心太累，虽然酒店给了电话和微信，但是他们并不是24小时有人在的，需要帮忙的时候，往往找不到人。」

「Exceptional 」

「My husband and 3 children stayed here for 5 nights at the end of March. Everything about this villa was amazing! The villa was huge, clean, and better than any 5 star hotel. The customer service was the besr that I have ever experienced. They came every day to clean the villa and bring a 5 gallon water jug for the water cooler and fresh ice. We had chefs come one evening and it was the best meal we had in Thailand - and there was so much food that it fed us for days! And probably the best part...

「What is advertised and charged at 5 Star rates is not a 5 Star experience The beachfront villas would have been amazing when new but are showing sings of dilapidation The biggest disappointment was the service especially the “butler “ The”butler “ was very late to respond to issues we were having and did not respond to messages nor phone calls」