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Reviews of Kirkwood Mountain Resort Properties

3 out of 5
Kirkwood Mountain Resort Properties
1377 Kirkwood Meadows Drive, Kirkwood, CA

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 393 reviews" "
Rating 8 - Good. 105 out of 393 reviews" "
Rating 6 - Okay. 79 out of 393 reviews" "
Rating 4 - Poor. 52 out of 393 reviews" "
Rating 2 - Terrible. 32 out of 393 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Liked: Cleanliness
Would have been fantastic (and saved us an incredible amount of stress) if the staff had known the pizza place across the parking lot was indeed open for dinner. Instead they said they were closed and we panicked not thinking there was an open restaurant for dinner anywhere in the vicinity. Otherwise, place was fine. Thank you. Pam
Stayed 1 night in Apr 2024

4/10 Poor

Justin

Disliked: Property conditions & facilities
The bathroom was old and gross. Parking garage was very dark and did not feel safe. Would not stay there again
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed staying on campus
Stayed 2 nights in Apr 2024

10/10 Excellent

Yang

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: 1. Super nice and helpful staffs 2. easy check-in check out process. 3. Super convenient location : 1 minute walk to the lift... 4. Convenient room items: plates, bowls, cups, dishwashing items. Con: 1. not very noise-proof, I got woken up by next room noises in the middle of the night. 2. No comment in door place, if you want to have meals or chat with friends before or after operation hours, you can only do it in the rooms, but the rooms only have 2 chairs and a small table.
Stayed 1 night in Apr 2024

10/10 Excellent

Ranjit

Stayed 1 night in Mar 2024

10/10 Excellent

phillip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

joseph, San carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service
Ski in/out
The lodge is a great ski in/out place for a short stay. The Kirkwood resort is still lacking in amenities with limited dining options so bring your own food!
Stayed 1 night in Jan 2024

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to ski lifts, indoor hot tub and a fire place in the room made this trip so much better.
Stayed 2 nights in Jan 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to the lift. very convenient. Studio with kitchen is great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Helen

Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Jonathan, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful to stay so close to the lifts, and it was super nice to have underground parking during a snow storm. Loved the wood-burning fireplace.
Stayed 1 night in Jan 2024

10/10 Excellent

Liliya, Redwood City

Traveled with family
Liked: Cleanliness, staff & service
old property, but convenience and slopes access overrides complaints ) Loved the stay, great service team either
Stayed 2 nights in Dec 2023

6/10 Okay

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort would visit again
Stayed 1 night in Nov 2023

4/10 Poor

KAREN

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
I understand why the restaurants are closed, but I feel if just one ski lift was open for mountain biking, and a smidge of advertising, there would be enough visitors to warrant opening the restaurant.
Stayed 1 night in Sep 2023

8/10 Good

Kumiko

Liked: Cleanliness, staff & service
I stayed in a unit with a small kitchen which was great to have as most restaurants are closed during summer. The only places open were the general store and Kirkwood Inn.
Stayed 1 night in Sep 2023

8/10 Good

Amruta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara, Lompoc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Property is due for an upgrade but was very clean and quiet. We stayed out of season for a nearby wedding. Perfect. Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Abhaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very beautiful. We went here during the first week of September.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. We have no complaints. Would definitely stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Beverly L.

Liked: Cleanliness, amenities, property conditions & facilities
Easy to access
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in went smoothly because of the friendly and professional staff person at reception! When I called later about a problem with the cable TV (no channels) she came over promptly and fixed the problem! What a great employee! She was just about to end her shift but had time to resolve the tech problem.
Stayed 2 nights in Aug 2023

6/10 Okay

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls for such a nice condo unit.
Stayed 3 nights in Aug 2023

2/10 Terrible

Bailey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was open. Very hot & no staff present.
Stayed 2 nights in Jul 2023

8/10 Good

Cynthia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were told during the confirmation call that the parking garage was closed. It is a significant hike from the lot to the elevator with our luggage. Fortunately we could park fairly close and rolling luggage racks were available. The resort has spectacular scenery and the staff were very helpful. The best surprise was a really great fitness center with hot tub, sauna and steam rooms
Stayed 2 nights in Jul 2023

4/10 Poor

deanna

Traveled with group, Traveled with family
Disliked: Amenities
They had no services available. No food. No ice. No snack machines. Nothing! Very disappointed with our stay. We went for a wedding with a large group and none of us would stay there again!
Stayed 2 nights in Jul 2023

8/10 Good

Aileen

Liked: Cleanliness, staff & service, amenities
Good for a night.
Stayed 1 night in Jul 2023

8/10 Good

Nicole

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Benjamin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
No AC!
NO AIR CONDITIONING! No front desk staff after 5PM. This was not known to me at the time of booking. The room was in the 80s. Nothing could be done about it except the fans in the room and my own body cooling itself by sweating. Service calls go to another ski resort and they couldn't do anything (no front desk staff after 5PM). Also because we had the windows open we could smell the person smoking weed on their porch, which I didn't like. Lastly there were no coffee mugs! No offer for discounted stay was made. The people at the front desk in the AM were really nice, and gave me a can of fizzy water.
Stayed 1 night in Jul 2023

8/10 Good

Xem

Stayed 2 nights in Jun 2023

2/10 Terrible

Scott

Traveled with family
Disliked: Property conditions & facilities
Imagine sleeping in loft of the third story condo during a summer heat wave with inside temps in the 90s, while being notified by e-mail days before the stay there is no AC ( with the justification that it’s not common in the area). If that sounds good I recommend this place.
Stayed 2 nights in Jul 2023

8/10 Good

Jefferson

Traveled with partner
We had a wonderful time.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will Look For Different Lodging Next Time
Parking was inconvenient. Carpet in room was stained, and the unit was clean otherwise. TV would not work (software update required and no way to apply it). Light next to bed flickered. Cramped room required coffee maker to be poorly placed with extension cord. Coffee maker leaked coffee while pouring cup (shut-off didn't work). Bed was comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Austin

Stayed 1 night in Mar 2023

10/10 Excellent

Jinyuan

Stayed 1 night in Apr 2023

2/10 Terrible

Xinyu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
only have outdoor parking
Stayed 1 night in Apr 2023

6/10 Okay

Gary

Traveled with group
Disliked: Staff & service
Location is the only good thing about this place!
Very frustrating to get ahold of. Didn’t answer the phone past 5 pm. Parking is HORRIBLE!!! Restaurant closes at 4 pm. Very little food choices otherwise (pizza place only).
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
property was great but one restaurant was down for repairs so dinning was limited.
Stayed 2 nights in Mar 2023

10/10 Excellent

Geoffrey Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephanie at the desk was a gem. She helped me check in early by upgrading my room and provided a friendly and warm contact throughout my short stay.
Stayed 1 night in Mar 2023

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible check in. Showed up 330 told room not ready. Understand with amount of snow short staff and struggles to prep. 645 pm still no room ready. Ot prepping based on customers there, just prepare rooms. Because push finally got room. Park 1/4 to 1/2 mile away. Not easy with ski gear. Should be able park under hotel in reserve spot since only 1 car on reservation. Loud at night with grooming machines. No food within few miles after 5pm. Most restaurants closed at 330. Only general store until 5. Room nice and close proximity to slopes.
Stayed 1 night in Mar 2023

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quick ski n ski out get away with a beautiful view.
Stayed 2 nights in Feb 2023

2/10 Terrible

Tihut

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not allowed to use hot tub Tv did not work for 2 days despite calls to fix No sitting area in room Crammed quarters Room did NOT look like pictures advertised Too bad the skiing is amazing
Stayed 2 nights in Feb 2023

2/10 Terrible

Alicia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was so run-down and reeked of perfume to mask old cigarette smoke, I had to leave immediately as I get migraines from intense room spray smells. The front desk informed me that the hottub was also not working due to a long-standing propane shortage at the property, which should have been noted in the description. The front desk staff was empathetic with the smell and the poor quality of the room and were aware of issues with those room types (unbeknownst to me) but said they couldn’t do anything about it. I ended up driving home instead of staying at the property.
Stayed 1 night in Jan 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jan 2023