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Reviews of Motel 6 Kingman, AZ - Route 66 East

2 out of 5
Motel 6 Kingman, AZ - Route 66 East
3351 E Andy Devine Ave, Kingman, AZ

Reviews

6.4
Rating 10 - Excellent. 182 out of 899 reviews" "
Rating 8 - Good. 236 out of 899 reviews" "
Rating 6 - Okay. 182 out of 899 reviews" "
Rating 4 - Poor. 147 out of 899 reviews" "
Rating 2 - Terrible. 152 out of 899 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Larry

Disliked: Staff & service, amenities
Not once in the time i was there were the sheets changed and no clean towels
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

8/10 Good

pennie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Night shift, tiffany was very helpful. Just had surgery and she lent me a few more pillows. Did kill two roaches, baby ones. Very clean, and parking was good and we had a uhaul towing a trailer. For an older property, overall was nice.
Stayed 1 night in May 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Not that many people. Hard time getting transportation
Stayed 1 night in May 2024
Response from Brand Experience Team on 2024/5/16
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Kiley

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms.
Stayed 1 night in May 2024
Response from Brand Experience Team on 2024/5/16
Hi Kiley, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

george, Farmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Brand Experience Team on 2024/5/16
Hi George, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Megan, Norfolk

Traveled with family
Liked: Staff & service
It was alright. The room next to us had a battery going in the smoke detector, so we heard that beep all night. And the floor needed to be swept. But it wasn't anything we couldn't live with for a night
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/16
Hi Megan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Neil,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Alicia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was very kind. The place is quiet and clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Alicia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Tamia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim thank you
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/24
Hi Tamia,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Rick

Disliked: Cleanliness, property conditions & facilities
Dirty stairs and room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/27
Hi Rick,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved no carpets on the floor!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/20
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/3/14
Hi Angela,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Bruce

Response from Brand Experience Team on 2024/3/7
Hi Bruce,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Allan

Stayed 1 night in Feb 2024

4/10 Poor

Jon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the rooms. Enough said. Staff told us the owner refused to properly exterminate them so they just kinda shrugged us off.
Stayed 2 nights in Sep 2023
Response from Jennifer on 2023/12/22
Hello Jon,I hope this message finds you.I was hoping I could get a little more information from you regarding your experience and stay at motel 6 Kingman east. What is your full name at registration so I can refund your stay?

2/10 Terrible

Justin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The heat was on and even though we turned it to off it was still blowing hot air. Very small bed it was supposed to be a queen bed and it was a full size. Hotel staff was very unprofessional and trashy language. Didn’t get any sleep at all due to the noise around us and the hotel staff not doing anything about it. Not recommended at all!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/21
Hi Justin, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet convenience
Clean. Quiet. Convenient. Nice staff.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/29
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Kalieb

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There's a lot of loud noises from people and pets all throughout the day and the room itself wasn't fully cleaned.
Stayed 13 nights in Oct 2023
Response from Brand Experience Team on 2023/11/15
Hi Kalieb,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Comfortable room without frills ie no shampoo, tissues, hair dryer or coffee maker. But, friendly staff, free morning coffee in the lobby and convenient parking. I do recommend that the next time they clean the room…..look up at the air vent! It was thick with dust balls.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/11/7
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Norma

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Dillon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bring your earplugs the AC was clanking all night long. Floor is warped from water damage.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/27
Hi Dillon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Vilma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Joshua

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely garbage i was put on the DNR which is the "DO NOT RENT" list for no reason at all. Apparently the person underneath my room who has been living at the motel for years now i guess he was complaining about everything and lieing about everything saying we had traffic and were loud etc etc which wasnt true at all we aldo had a call from the frony desk person who was rude as hell and kept hanging up on me and cursing at me on the phone it was absolutely unprofessional and ridiculous the way they treated me all cuz this old man who is a drunk was lieing he also tried to look thru my windows too such a weirdo but im the bad guy i will never rent thru a motel 6 ever again
Stayed 1 night in Aug 2023

2/10 Terrible

Howard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked in to a room that had not been cleaned and had feces all over the bed! Obviously I let the staff know and got a new room, overall was not clean. Killed several bugs. Motel 6 is not as it used to be if you wanted a no frills but clean room! I guess that is what happens when you don't hire the right staff. Increasing entropy as I always say.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/8/29
Hi Howard,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2023

2/10 Terrible

Chrystal

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Will never book here again. Ended up checking out early.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/8/23
Hi Chrystal,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service
Our stay was ok, nice room and bed was comfortable. Glad you had Central Air. Our stay was for 6 nights. And had to have our room keyed 3 times. Also not informed at check-in we had to request room services. Called front desk and was told. Surprised there was no coffee maker, no microwave or mini refrigerator & no iron or ironing board. The TV internet digital was snowy & spotty.
Stayed 6 nights in Jul 2023
Response from Brand Experience Team on 2023/8/23
Hi Gabriel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

McKade

Disliked: Cleanliness, amenities, property conditions & facilities
In the middle of the night the roof started leaking. It reeked of smoke too.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 2023/8/17
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Shondel

Liked: Cleanliness, staff & service, property conditions & facilities
The service is good
Stayed 1 night in Aug 2023
Response from Nancy Y. on 2023/8/17
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty, shower it's just really dirty
Stayed 1 night in Aug 2023
Response from Nancy Y. on 2023/8/17
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, property conditions & facilities
As we were checking in we were informed we were no longer able to stay at this location. Wasn’t given a reason or anything. Was just there two night prior.
Stayed 1 night in Jul 2023
Response from Nancy Y. on 2023/8/17
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Megan

Stayed 1 night in Jul 2023

4/10 Poor

Annie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Cline .
Durty floores. and shower. The towels were dirty
Stayed 1 night in Jul 2023

4/10 Poor

Jessica

Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good with a great variety
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/2
Hi Jeffrey, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Youvong

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Good job
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/2
Hi Youvong,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Youvong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023

6/10 Okay

Cecilia

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
older, dated property but cleaner than others that I have stayed at latley.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/7/19
Hi Cecilia,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Yvette

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty . Sheets were stained and bed was not even chnages . Room was a no smoking.but smelled like smoke , towles stinked , room. Floor was dirty not moped or swept .
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 2023/6/28
Hi Yvette,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

April

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Jim

Disliked: Property conditions & facilities
upstairs had dogs .. noisy night
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/1
Hi Jim, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

sylvia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice motel 6 we stayed , quiet and more spacious rooms..
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/1
Hi sylvia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

4/10 Poor

GUSTAVO

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was supposed to be at 3PM. I arrived at 3 and was told (with no apologies) that there wasn't a clean room for another 40 minutes. The receptionist was a charmless zombie. The room was dirty and run down. The only positive is their pet policy.
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/1
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Raymond

Stayed 1 night in May 2023

2/10 Terrible

Dillon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Very convenient staff very friendly and helpful very happy with this location
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/5/16
Hi Raymond,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
All was well, except the internet was down. This delayed my check in and meant my laptop couldn’t connect. The front desk personnel were pleasant throughout.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/5/4
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Meghan

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The first room we got into the lights didn’t work. The next room they put is in had no ash trays even tho it was a smoking room. Neighbors had a dog they WOULD NOT stop barking and the front desk didn’t seem to be able to or want to tell them to please keep the dog under wraps. I know it’s not necessarily their problem, but still. OVERALL it’s a good motel. It’s my go to when I’m in town. And that’s almost every other weekend.
Stayed 2 nights in Apr 2023
Response from Nancy Y. on 2023/5/4
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6