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"The staff were fine. The curtains in the room didn’t close properly. The bed was comfortable. It was spacious."

"good "

"The hotel sells rooms under the false premise that the hotel is renovated. Very disappointing. The inital room offers was dirty. In “upgrade” executive room was cleaner, but still not a renovated room. Front desk were responsive, and respectful, yest they should not be in a position to have to deal with dirty rooms and false marketing complaints. Not sure why it is rated at 4 stars. It is very very dirty .. and very poorly maintained. Will never stay here again."

"I had requested the accessible room because I am in a small powerchair. I was thankful for the safety bar in the bathroom, but the doorway to get in the bathroom was so small that I could not get into it without hitting the door frame or door. The entryway was too narrow and it was hard to get my power chair underneath the sink because there was very little turning radius. There were safety bars in the shower, but they did not provide a shower seat. I stayed at the Delta a few months ago and the Doubletree was much better. The reception staff were exceptional."

"Room was spacious and welcoming. Location great! Handy covered parking with in and out privileges for a reasonable daily fee considering its downtown Toronto. Thumbs up to Odiba on the front desk who checked us in. He is friendly, efficient and an excellent point person to be greeted by at an unfamiliar property. Odiba continued to greet us by name during our stay!👍 Many thanks."

"Upgraded "

"The only problem at this hotel is the convoluted and confusing method to get to and from the hotel from the parking lot. the rest of the property was very good, as I have seen in the past."

"Easy location to get to from the airport with public transport. It was the cheaper option for our stay, the hotel was "Ok". It is a big hotel, at peak check in times the queues are long, same for getting on the elevator. We did not like the surrounding area Breakfast had the standard savoury and sweet options"

"Appreciated the upgrade. Accommodating staff."