Find Pet-friendly Hotels in Kinclaven

"Hotel was ok at first sight but the tv was broken and receptionist didn’t seem to be interested when I told him about it , internet signal wasn’t very good either so I wouldn’t return "

"The selection at breakfast was superb"

"Two of the facilities were closed .resistance pool and hot tub No prior warning of this Plumbing was noisy letting water runaway in the bathroom sink resulted n some very loud gurgling. Breakfast staff seemed inexperienced We had to request toast then jam neither was offered. We felt this should have arrived with the hot drinks drinks or at least offered Bathroom worn Eg cistern button had a missing piece Shelf under sink marked Bath panel is needing replaced Bathroom door was chipped The bedroom floor was uneven which can be expected for an older property however there was a distinct hole/depression around the foot of the bed which could be a trip hazard. A car alarm went off several times in the night and again at 6 am. I feel the staff should have located the owner and asked them to address the issue ie disable the alarm The car was directly under our window. We requested a latte at breakfast this was an extra charge and was brought by the breakfast waiter and yet there was a small service charge for this. I felt this was little bit miserly. I could have asked for the charge to be removed but i just left it on the bill These things did not spoil our trip we just felt they should not occur in a 5star hotel. The room was clean and tidy and warm The bed was very comfortable. The location is amazing the ambience was very good just let down by these few things We will return next year due to a booking error on my part hopefully things will be addressed."

"The steam room is nice. My check-in included choosing breakfast at 7:30am or 9:30am. I arrived on the moment for 9:30. Food in steam tray was either gone or had been there too long. I was made to feel I was the inconvenience. Dining rm thinks meal is between half 7 & half 9. Desk needs to be accurate b/cI would have preferred an 8:30 arrival for some berries!"

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"Room was ok, staff friendly, very steep roads to get to shops "

"We had a junior suite overlooking the river which was nice enough, we thought the bathroom required an update. No towel heating rail, no underfloor heating so it was cold. Perhaps we were spoiled the year before as we stayed in The Hermitage suite which was superb, far preferred it however I expect more expensive. The staff were all very helpful and friendly and we enjoyed the swimming pool. The breakfast was excellent and the evening meal was good, however I think there could have been more choices in the main meals menu."