The hotel’s location is excellent—very walkable and convenient. Unfortunately, that’s where the positives end. The staff were unfriendly and seemed bothered by even simple requests. Our room was not clean upon arrival - lots of hair clumps on the floor in the room and bathroom walls. I took it upon myself to clean it as it was late at night. Housekeeping didn’t come until after 4 PM on the first day and only delivered clean towels and pulled up the bed sheets. Surfaces, especially in the bathroom, were not wiped down, and there was hair on the floor and in the bed. The shower was completely stopped up and didn’t drain at all on the first day. I would expect housekeeping to have noticed this if they had properly cleaned the shower. I texted the front desk asking for a proper floor cleaning, but it was never done during our stay.
The advertised “afternoon refreshments” at the pool were nonexistent, and the continental breakfast buffet had crawling bugs. I would not stay here again.