Verified
8/10 Good
Paula
2026/6/18
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay here, and overall experience was pleasant. However, with other hotels in closer proximity and at a cheaper rate, not sure I would stay a third time.
Room was clean and well kept up, and the rooftop pool was large enough to cool off (very little shade otherwise which is especially needed in the month of June).
Two events that put a ding on our impression involved checking in and checking out. After a long day of travel delays, upon arrival at the hotel, there was no staff at the front desk to greet us or check us in. We had to call in order to have someone come up and help us. We also checked out one day early due to impending travel weather, and although we didn’t expect any compensation or a break on the unused room rate, the first response from the front desk staff was not empathy for our situation, but a reminder of the early cancellation fee. With the stress of traveling, that was not the response that was most helpful.
Paula
Stayed 4 nights in Jun 2026
