Find Hotels with a Pool in Ketzin/Havel

"The hotel was excellent. All staff were very friendly. There was a wide variety for breakfast which was great. Room was clean and extremely comfortable."

"All was fine, no issues."

"Room was clean .Check in was not good, check in staff couldn't find my booking.Member of staff took my phone and started randomly scrolling through it which was annoying.Finally found my booking on their system, logged under he wrong name! Got to room to find toilet didn't flush and drain away. But was late at night so no one available to help.Air conditioning didn't work properly so asked for a fan.Was assured someone would drop one off the following day, but it didn't happen.Nor did maintenance deal with the toilet issue. Finally moved room.Asked for a late check out. Went out in the morning, returned to my room and was locked out.Another ordeal trying to get back into my room and find booking. Think staffing is the key issue here , otherwise lovely hotel."

"The Service of Lidia, Gabriel and Martin at the Front Desk was excellent, very professional and very helpful."

"Once was, a grand hotel. Restaurants they list on website close early and though they claim having 4 restaurants I never saw more than one open. Furniture in room was worn. AC in room didn't work. Very few outlets in room. Cousins to be smoke free property, everytime I walked up to main entrance had to walk through smokers."

"Wonderful hotel in a great location. Many attractions were well within walking distance and there is an underground station right out the door. The hotel had everything to make our stay fun and enjoyable. And the price is quite reasonable for a major European capital. We couldn’t have been happier with this choice. "

"Great staff and location, but overpriced versus alternatives "

"Breakfast was fabulous especially the fresh omelette. "

"Great central location for transportation—and very walkable."