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"Keep up the good work"

"Location is great, everything else is okay for the price"

"Staffs are very polite and friendly. Always quickly respond my requests. Room is very clean. I’m very happy with everything and definitely will coming back in the future."

"The room is very clean and good breakfast "

"It is conveniently located by the Taipei Main Station, with downstairs nearby shops, restaurants, 7-Eleven, and Family Mart, along with Shin Kong Mitsikoshi. Even with being a busy intersection, hotel is well sound-proofed. Traditional Japanese style older building with lots of heavy decorations. Kind front desk who speak Japanese, Mandarin, and English. Breakfast buffet staff is punctual - keep an eye on the open hours, or they'll scoot you out. Rooms are decently small with room to move, fun and games figuring out the light switches between the twin beds, streamlined wall storage to set luggage on. Bathroom is tidy and small. For those with balance issues, step carefully over the high bathtub wall when entering/exiting shower with sliding door. A near-miss with wet foot on sliding bath floormat away from tub resulted in a loss of balance, and tipping over the bathtub edge when grabbing the sliding door for balance, instead of the glass more secured to wall. Perhaps future floormats with solid rubber backing or additional rubber applied to floor would be an improvement. Location is solid 100%. Note that there is a solid concrete wall dividing the highway along the block directly in front of hotel. When approaching from the east side, across the street, requires a climb/descent on an overhead pedestrian bridge. When approaching from the west side, about 2-3 blocks away near the station, the road is divided to allow a crosswalk at street level."

"We enjoyed our stay. Nice and clean room, however, if the front desk staffs could be more welcoming would be perfect."

"While we had some small issues with our room that is not notable, the staff, specifically Spring Yu, has provided us with much help and great service that has not only resolved our issues, and elevated our stay to a memorable one."

"Great breakfast "

"Visited Taipei for a family trip. Grand Hyatt was absolutely amazing. The location was perfect. Walking distance to malls, coffee shops and restaurants. All the activities we did were anywhere from 10-30 minutes away by Uber. The staff were very helpful and attentive. I’d gladly book here again on my next trip to Taipei. "