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"Great hotel.Thank you staff"

"As expected "

"Had a great time with the family, great pool and staff. Shops are very close and amazing food. Close to kata beach and a quick ride from Karon or a nice walk if you’re up for it. Will be back next year for sure."

"It was an amazing property as far as location and staff, however is seems run down and not well kept. I had an amazing experience."

"It was not only beautiful, spectacular, deluxe but all the staff were so friendly, helpful and cheerful. The entire place was relaxing…. Very Zen! Loved both pools, the food was delicious with lots of selection, the room was clean and a great location. The shuttle to the beach was very helpful and the driver very polite and friendly. The security man helping us to cross the road was very polite, professional, helpful and friendly. Loved the entire experience, and loved the spa Experience"

"Great hotel, very clean and friendly staff "

"Nice rooms friendly staff"

"Very happy with this hotel great staff very helpful. Place could do with a bit of a refresh. But above all very family friendly hotel."

"I recently stayed at a hotel in Phuket, and honestly, it was a pretty disappointing experience from start to finish. The photos online made it look modern and clean, but in reality, the place felt outdated and poorly maintained. The room had a musty smell as soon as I walked in, and the air conditioning barely worked, which made it really uncomfortable in the tropical heat. The room was full of bugs!!!!! The cleanliness was another major issue. The bedsheets didn’t feel fresh, and I even noticed stains on the towels. The bathroom was worse there was mold in the corners of the shower, and the water pressure was inconsistent. Definitely not what I expected for the price I paid. Service wasn’t great either. The staff seemed uninterested and slow to respond to requests. I had to call multiple times just to get basic things like extra towels, and even then, it took forever. There was no sense of hospitality, which is surprising for a place in a tourist hotspot like Phuket. Overall, I wouldn’t recommend staying here. There are definitely better options in Phuket for the same price or even less. Save yourself the hassle and look elsewhere."