enjoyed the swimming pool the people check in and check out check in host. His name was shopper was very helpful. We ate breakfast and had a few dinners very good. We utilize the swim up bar which was convenient and had a good selection of cocktails. Our room was comfortable, spacious and clean, the hotel location although up on the hill was in a very good location and easy access to the beach in downtown area, had a great time. And the local restaurants in the town and coffee were excellent.
Glen
於 2024 年 5 月住了 7 晚
2/10 很糟糕
Michael
2024年5月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very average stay at Novotel Kata.
Had multiple issues with access cards.
Construction be conducted during the day with excessive use of power tools and noise.
Staff expected tips at every opportunity.
I will not be staying here again,
Unhappy guest
We went as a family with a 5 year old. Pros - friendly staff, clean, pool open long hours (7am-9pm) and loungers always available. Very good location once you're at the bottom of the short, steep hill. Suggested Improvements but didn't impact overall holiday- breakfast gets repetitive and not much choice for vegetarians unless you're ok with mixed vegetables. Good AC in the rooms but if you feel warm at night there's only thick duvets, no option of thin covers. Kids club is really relevant for maybe up to 3 year olds. The shuttle is every hour and takes less than 2 minutes to get to the beach area - it may be more useful if it goes towards Kata road and can pick people up from bottom of the hill more frequently. Maybe hotel could have themed dinner nights to vary the menu as there's only 1 restaurant on site with a la carter menu
Things to note:
- No decaf options on tea or coffee.
- Some breakfast items you have to ask behind the cooking station e.g bacon and paratha.
-The hill is steep and in the heat you'll want to jump in the pool at the end
- Beach is lovely and sandy but watch out for the jellyfish
- Exchange rates are better in Thailand. Carry enough funds for first day you arrive maybe. On the bottom of hill there's a exchange booth with excellent rates.
-SUV Taxi from Phuket airport costs about 1000bt and takes 1.5hrs to get to hotel.
-4x500ml water bottles provided free of charge in room everyday
-Iron,Robes,slippers provided
-use Mosquito repellent at night
Reena
於 2024 年 3 月住了 12 晚
10/10 有夠讚
william
家庭旅遊
2024年3月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic size of rooms with all mod cons...high standard of cleanliness and the attitude of the staff is above and beyond....