Japanese-Style Room A | In-room safe, free WiFi
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Reviews of Kose Onsen Hotel

3 out of 5
Kose Onsen Hotel
Nagakura 2126, Karuizawa, Nagano

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 11 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joo How

Stayed 2 nights in Jul 2023

8/10 Good

Dalleen

Stayed 1 night in Mar 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor private onsen is amazing. Staff with limited English but willing to help. The booking system for the private onsen is based on first come first serve, no reservation ahead so you have to keep calling front desk to check for availability....that needs to be changed. Other than that, I'd recommend it to those who enjoy traditional Japanese Ryokan.

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and professional! The onsen (public and private) were clean and nice. The rooms could use a little bit of an update though.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little bit far from the town, must drive to get there. there's no lift in the hotel. and the hotel has a curfew , you have to back to the hotel before 23:00
Stayed 2 nights in Feb 2019

10/10 Excellent

Wing

Liked: Staff & service, property conditions & facilities, room comfort
素晴らしい
Nice staff👍 Not close to Karuizawa station but it is good for a night stay👍👍 Took ard 15-20 mins by bus to the hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Nana

Traveled with group
Liked: Staff & service, property conditions & facilities
There are some insects in the room
Stayed 2 nights in May 2023

6/10 Okay

kanako

Traveled with partner
貸切風呂がリニューアルされていてキレイ。温泉も良い。
Stayed 1 night in Mar 2023

8/10 Good

Eriko

Liked: Staff & service, amenities
静かに過ごしたい時最適なところです。 貸切露天風呂がとても気持ちよかったです。
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
あまりおすすめできません
部屋に案内され、部屋をあけた途端に上がり框に虫が死んでいて、ホテルの方に取っていただきました。 いつ入ったのかわからないのでなんとも言えないのですが、ちょっと気持ち悪かったです。 また、朝ごはんの最中に布団をあげられます。先に言っておいてくれれば少し準備もしておいたのに、事前に知らされず、でしたので、朝のお風呂の後の用意などが散らかしたままで、それを見られたのが非常に気分が悪くなりました。 色んなホテルや旅館に宿泊しておりますが、今どき朝食中に布団上げに部屋に入りますかね？
Stayed 1 night in Apr 2021

8/10 Good

Kumiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
超過百年歷史既傳統日式旅館，環境清幽，房間整潔乾淨，日式房間空間大，有浴室洗手間；有室內溫泉（24小時開放）及露天溫泉（只有兩間，開放至11pm）！唯一不方便是設有門禁，11pm後不能進出旅館。而且附近完全沒有餐廳及便利商店，建議自駕遊！
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
お部屋は素晴らしいのですが・・
お部屋は素晴らしかったですし、接客も問題ないのですが、 楽しみにしていた温泉の大浴場が壁も浴槽もカビがかなり目立っており、、想像とかなり違いました。素敵なお宿だけに、勿体無いと思います。ぜひ、大浴場のお掃除を徹底していただきたいです。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
自然の中なので、虫などが大きく、驚いた。 醍醐味ではあるが、お風呂場ではとても驚きました。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

えり, 東京江戸川区

Disliked: Room comfort
女風呂が隙間風が入ってきて、いくら温まっても温まらなかった。 窓が少し空いていたので閉めたけど、浴室は寒いまんまだった。
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hok man

The environment is good. It has two private pool which is 40min for each section. It can be booked & get the key in the front desk. But the dinner set is very basic.
Stayed 1 night in Sep 2018