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Reviews of Spring Art Hotel

3 out of 5
Spring Art Hotel
No. 364, Wujia 1st Rd., Fengshan, Kaohsiung

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 151 reviews" "
Rating 8 - Good. 69 out of 151 reviews" "
Rating 6 - Okay. 35 out of 151 reviews" "
Rating 4 - Poor. 13 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Boise

Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Eric Li on 2021/1/5
您好 謝謝您 歡迎您再度光臨

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
There was a miscommunication about the late pick-up shuttle from airport. I messaged on Expedia requesting a late shuttle pick up, they responded saying it must be booked by phone, I thought it's booked the I phone them when I arrive at the airport. The miscommunication is probably be aise of
Stayed 1 night in Dec 2019
Response from Eric LI on 2019/12/8
Hello      Sorry for causing your misunderstanding, there are detailed comments on the website. I hope you understand and welcome you to stay next time, thank you

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019
Response from ERIC LI on 2019/5/3
謝謝您。感謝您的惠顧

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is fantastic, huge fruit and vegetable market nearby. And a huge flower market as well, in town there is a huge day market. Many restaurants nearby. Added note - Freshest breakfast we have had in Taiwan. Even though the selection is small they make up for it in taste. We truly looked forward to breakfast every day.
Stayed 3 nights in Mar 2018
Response from ERIC LI on 2018/3/14
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感謝您的惠顧,我們期待您的再度涖臨！

10/10 Excellent

卉姍

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1、床墊軟硬度剛好適合我們 2、棉被蓋起來很暖很軟,且爸爸說蓋起很舒適不會癢 3、早餐隨然簡單，但是也超適合我，清淡的蔬食和清粥小菜，也有吐司和飲料 4、員工人情味足，告知小孩因前一天活動太累，爬不起來用早點，可否拿幾片吐司或包子充飢，還好心提供紙巾供我拿取吐司，另提醒也拿飲料，總之住宿感覺很讚.
Stayed 1 night in Apr 2024
Response from 馨心 on 2024/4/16
親愛的貴賓您好:感謝您給我們肯定與鼓勵希望能繼續為您服務.

8/10 Good

Hung-yu

Stayed 2 nights in Dec 2023

10/10 Excellent

PAI WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值的住宿體驗~
住宿地點很不錯，離青年夜市很近也不會太熱鬧，第二次前往住宿了，下次有機會還會再去的！
Stayed 2 nights in Dec 2023

8/10 Good

CHENG CHE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
設備比較陳舊，環境服務品質還不錯。早餐也不錯！
Stayed 2 nights in Nov 2023

6/10 Okay

Meow

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

雪芳

隔音待加強
Stayed 1 night in Oct 2023
Response from 馨心 on 2023/10/15
親愛的貴賓您好:感謝您給我們鼓勵批評和指教

10/10 Excellent

ING-JIUNN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜，有早餐，CP值超高！適合單純住宿休息
沒有一些額外的設施，就是單純的住宿休息。
Stayed 1 night in Aug 2023

10/10 Excellent

Tashih

Stayed 1 night in May 2023
Response from 馨心 on 2023/5/14
親愛的貴賓您好:感謝您給我們鼓勵希望能繼續為您服務.

10/10 Excellent

CHIEN-HUA

Stayed 1 night in Apr 2023
Response from 馨心 on 2023/4/20
親愛的貴賓您好:感謝您給我們鼓勵希望能繼續為您服務.

8/10 Good

YU TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from 馨心 on 2023/4/20
親愛的貴賓您好:感謝您給我們鼓勵希望能繼續為您服務.

8/10 Good

宥穎

Traveled with family
Liked: Staff & service, property conditions & facilities
可用空氣清淨機清淨一下
Stayed 1 night in Apr 2023
Response from 馨心 on 2023/4/18
我們很抱歉讓您有不好的感覺,我們一定會盡量改進,謝謝您的指教.

6/10 Okay

WEN KAI

早餐若有團客宜分配用餐時間及提早告知，冷氣聲音較大，置物空間足，有飲料及點心專區
Stayed 1 night in Apr 2023
Response from 馨心 on 2023/4/6
親愛的貴賓您好:感謝您給我們鼓勵希望能繼續為您服務.

4/10 Poor

智仁

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
便宜 但停車位太少
Stayed 1 night in Mar 2023
Response from 馨心 on 2023/4/1
親愛的貴賓 您好: 我們有附設停車場.停車場是平面露天的所以車位有限,無法一個房間一個車位,敬請見諒喔謝謝您的光臨

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說性價比非常高
整體來說性價比非常高。唯獨廁所馬桶沒刷乾淨，沒沖水，裏頭還有小小的排泄物附著在上，是唯一小缺點。
Stayed 1 night in Mar 2023
Response from LINLY on 2023/3/28
非常感謝你入住本飯店,對浴室馬桶未清潔乾淨的疏忽, 深感抱歉，本飯店會再加強要求清潔人員確實做好清潔工作

10/10 Excellent

LI HUA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
櫃檯人員 服務態度大大加分，能感受到專業和用心 房間和浴室都很乾淨 ，附近有很多店家餐廳，步行就可以到達，下次要入住高雄，一定會優先考量，早餐cp值超高的
Stayed 1 night in Mar 2023
Response from LINLY on 2023/3/28
非常謝謝你入住本飯店和感恩貎對本飯店的讚許

6/10 Okay

Verified traveler

Traveled with group
我訂的樓層是禁菸區，可是當我跟朋友從外面回來，整個房間都是煙味；朋友覺得冷氣太冷卻無法調整溫度，我們只好把冷氣關掉；熱水不夠熱，導致當天晚上洗澡時，我冷到一直縮著身體到胃痛；隔天在餐廳用早餐，飯店人員沒有提醒住戶取餐時須戴口罩！以上的狀況都讓我感到相當反感！
Stayed 1 night in Jan 2023
Response from 馨心 on 2023/3/28
我們很抱歉讓您有不好的感覺,我們一定會改進,謝謝您的指教.關於熱水的部分,後來已經有做過調整真的很抱歉.

4/10 Poor

Jen-Hao

Stayed 2 nights in Jan 2023
Response from ERIC LI on 2023/1/31
親愛的貴賓您好:感謝您的光臨很抱歉您有不愉快的體驗.

10/10 Excellent

欣儒

Stayed 1 night in Jan 2023

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜的住宿還是附有基本的早餐
CP值還不錯，不到1000的房價，有停車場、早餐、24小時櫃檯，還有盥洗沐浴用品，對商務出差的人來說不錯了，可惜的是煙味比較重也沒對外窗
Stayed 1 night in Jan 2023
Response from ERIC LI on 2023/1/29
感謝您的光臨，歡迎下次再次入住。

8/10 Good

Meiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from 馨心 on 2022/12/13
您好:感謝您給我們鼓勵希望能繼續為您服務.

6/10 Okay

WAN JHEN

Stayed 1 night in Nov 2022
Response from ERIC LI on 2022/11/14
感謝您的光臨，歡迎下次再次入住。

8/10 Good

Meow

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from 馨心 on 2022/8/2
感謝您入住我們的飯店。感謝您的意見反應！

4/10 Poor

HSIEN TSUN

Stayed 1 night in Jun 2022
Response from 馨心 on 2022/6/30
親愛的貴賓您好:很抱歉讓您有不好的體驗~

8/10 Good

振達

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
因防疫期，早餐沒熱食這可理解，但連吐司也供不應，這有點說不過去，其他如雞塊藷條放在保溫鍋內也沒加熱保溫，令人覺得這早餐吃得有些不開心
Stayed 1 night in Jun 2022
Response from 馨心 on 2022/6/30
愛的貴賓您好:感謝您的光臨~很抱歉您有不愉快的體驗.

8/10 Good

WENCHEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from 馨心 on 2022/6/30
親愛的貴賓您好:感謝您的光臨~

6/10 Okay

YU PING

Stayed 1 night in Apr 2022

10/10 Excellent

JU YA

Stayed 1 night in Mar 2022
Response from 馨心 on 2022/3/21
非常感謝您的支持與鼓勵~歡迎您再次光臨.

8/10 Good

Chin-I

Stayed 1 night in Mar 2022
Response from 馨心 on 2022/3/21
親愛的貴賓您好:感謝您的蒞臨並給我們支持和鼓勵~也希望未來仍然能為您服務喔~

6/10 Okay

CHUN-YING

Business traveler
Stayed 1 night in Feb 2022

10/10 Excellent

ShuYun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服簡單
舒服簡單
Stayed 1 night in Apr 2021
Response from Eric Li on 2021/5/7
謝謝您 歡迎您下次再光臨 謝謝

6/10 Okay

chinshen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住房號303，下午洗澡使用熱水時全程冷水，晚上使用直至快洗好時稍微轉熱，還好天氣熱！
Stayed 1 night in Apr 2021
Response from Eric Li on 2021/5/5
感謝您的意見反應。我們會努力解決您提出的問題 若當下問題 可跟櫃檯提出 我們會為您解決的 謝謝您

8/10 Good

His shiuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
馬桶沖水較差，房間較老舊，早餐補食較慢，其餘部份都不錯，櫃檯服務人員服務態度很好
Stayed 1 night in Apr 2021
Response from Eric Li on 2021/4/30
謝謝您 您的意見我們會虛心接受並討論及改進 歡迎您下次再度光臨

6/10 Okay

Chinshen

Traveled with family
Disliked: Property conditions & facilities
房間內部設施普通，主要是房間裡面菸味太重、空氣品質不佳！
Stayed 1 night in Mar 2021

10/10 Excellent

yu chain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Eric Li on 2021/4/1
您好 謝謝您 歡迎您再度光臨

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出遊的CP值高選擇之一
第一次入住：四人房（位於8樓的第一間：801號房）228連假收$1700含稅服務費，有發票，算超值！ 房間有對外窗小小的、浴室也有窗戶（見照片），整體而言：不是潮濕發臭的房間，不雷！不過，飯店是中央空調，不是獨立空調，有聞到煙味。 早餐是自助吧。停車免費，周遭停車的繳費單可以向飯店換現金 礦泉水在冰箱，不想喝冰的，可以請房務員送沒冰的，效率快，很快就拿給我了！ 備品也是獨立包裝，衛生！洗髮精和沐浴乳、牙刷牙膏都是獨立包裝的 衛生紙也放足夠的量給我們使用。 但是室內拖鞋是大家共穿的那種，非一次性的，不敢穿。 還有一個缺點就是：洗澡的時候,水龍頭沒有動,但是水溫「忽冷忽熱忽燙」，讓人難以適從。
有對外窗的浴室，但沒有乾濕分離，反正我們洗過澡的浴室都全濕，有乾濕分離設計也無用
Stayed 1 night in Feb 2021
Response from Eric Li on 2021/3/5
您好 謝謝您 歡迎您再度光臨.有問題當下可直接聯絡櫃檯幫您處理 謝謝您

6/10 Okay

Meow

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2021
Response from Eric Li on 2021/2/6
您好 謝謝您 歡迎您再度光臨

2/10 Terrible

WF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Eric Li on 2021/1/3
您好 謝謝您 歡迎您再度光臨

8/10 Good

Amos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Eric Li on 2021/1/3
您好 謝謝您 歡迎您再度光臨

8/10 Good

LI CHUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還算乾淨沒有異味
Stayed 1 night in Dec 2020
Response from Eric Li on 2021/1/3
您好 謝謝您 歡迎您再度光臨

8/10 Good

Tzu Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望可以改進空調設施
大廳和房間、走廊瀰漫著菸味和霉味 希望管理者可以加強空調和空氣清淨措施 不過服務很好，櫃檯親切，有附停車位， 對開車旅遊者很友善， 價格也合宜
Stayed 1 night in Oct 2020
Response from Eric Li on 2020/10/26
感謝您入住我們的飯店。感謝您的意見反應！

2/10 Terrible

Starfish

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗澡的水有地下水的味道
Stayed 1 night in Aug 2020
Response from JASON on 2020/9/1
您好 謝謝您的回覆.已派人去了解.並通知水廠作處理 謝謝

10/10 Excellent

ShihLin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from JASON on 2020/7/29
感謝您入住我們的飯店。感謝您的意見反應！

6/10 Okay

HSIANG CHUAN

有煙味
Stayed 1 night in Jul 2020
Response from JASON on 2020/7/29
感謝您入住我們的飯店。感謝您的意見反應！