關東地區酒莊飯店，旅行前必看！

「like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip.」

「スタッフの対応が抜群でした！食事も美味しかったです。コストパフォーマンスはかなり良いのではないでしょうか。」

「食事がとても良かった。お風呂もほんのり硫黄が香る大好きな泉質でした。」

「We had a wonderful time in this beautiful hotel and it was the best decision to stay 2 nights since there are 5 to 6 onsen places here! And the staff Junna and Ishihara are lovely and attentive to our needs, hotel breakfast and dinner are all tasty and you can enjoy in the room with a great view(the room Hara is recommended), we also borrowed auto-bike from the hotel with a fair price (2 for 500 yen/hour) exploring this small quiet place with bike is a must!」

「Relaxing and great for my two kids! Beautiful views and very clean. Not much to do outside of the hotel because it rained during our stay. Spent most of our time on the top floor playing with my kids. 」

「提供雨傘還有指甲剪，下午三點浴池只有我一個人 等於包場享受 超讚」

「晚餐的時候服務員還會仔細介紹跟互動，超棒」

「房間冷氣太弱，向酒店反映後，酒店帶了風扇來，晚飯後回房又多了一部吹風機，但沒有太大幫助，因為只有風但不涼，中央冷氣和分體冷氣機完全沒冷風感受到。當晚實在熱醒了幾次，而且一直吹住風，家人吹到頭痛。第二天再向酒店反映，酒店提出再給一部吹風機我們，就是說前後共三部！！接受不了所以提出要求換房，職員明顯不願意，態度也變差！酒店住宿費用不是便宜的，不明白服務為何這麼差！難以想像酒店解決問題的方法就是不斷提供風扇！冷氣明顯弱得有問題，但酒店得過且過的處理方法令同行家人非常不滿，失望。不會考慮再住這酒店了。p.s.換房後冷氣是正常的。」