Search Resorts in Kamala

"**Overall Review – The Naka** We had an enjoyable stay at The Naka, with several highlights alongside a few drawbacks. **Pros:** The private beach is a standout feature, offering decent snorkeling and a peaceful setting. The villas are beautifully designed with a minimalist aesthetic, though some practical additions would improve comfort—such as drying racks for wet bathing suits, additional hooks, and shelves under the bathroom sink. The food was consistently good, and the staff were friendly and welcoming. **Cons:** The villas are quite close to each other, making the experience highly dependent on neighboring guests. Unfortunately, in our case, our neighbors were a group that was very loud and frequently played loud music, which disrupted the otherwise serene atmosphere. If we were to return, we would make sure to avoid being located near the larger four-bedroom villas. **Advice to Management and Expedia:** We booked a villa with payment on arrival, but were contacted in advance by the hotel requesting prepayment. Resolving this took time and caused unnecessary stress. Better alignment between Expedia and the hotel on payment terms would improve the experience. **Advice to The Naka:** The property’s strength lies in its tranquil and serene environment, which we believe is a key reason guests choose to stay here. To preserve this, we suggest clearer communication of expectations regarding noise levels and respectful behavior toward other guests."

"Very nice room overlooking picturesque ponds, the hotel is very close to the beach. The pool bar staff were excellent (helpful, prompt and very friendly) , the restaurant staff, whilst very friendly, struggled if there were more than 4 people to serve, and seems inept at getting food out in the right order or within a reasonable time. The arranged trip to James Bond island booked in reception was the highlight of the trip, and whilst the same provider is offered all down the strip, it's cheaper! "

"Really nice place.. Stunning views.."

"The staff and facilities were amazing. Could not wish for a better holiday. Right on the beach with plenty of restaurents to choose from. We have been to thailand many times but Sunprime Kamala is now our favourite. We will be coming back. Thank you for making our stay so enjoyable."

"I would like to say that the property is located in a nice quiet part of town, the view is amazing the property is big have a nice infinity pool overlooking the bay, but the hotel feel understaffed, there’s two people working the pool bar, if you want a drink or food you have to walk to the bar place and order and wait for the drink to be made no one is walking around asking you if you would a drink or even clean up your table once you finished your drink or food, which it bring up my next complaint, the room was dirty at check in, trash from the previous guest in the bathroom trashcan, you can tell someone had spill a drink on a small table and it was not cleaned up properly it felt sticky, the next day we asked for the room to be cleaned just to find out the floor towel we used to dry our feet in the shower was not changed. The hotel offers shuttle services to the beach and market which is about 1.2 kilometers from the property, from 12 noon till 6:00 pm once per hour the tuk tuk only has capacity for 10 guest if the tuk tuk is full or you miss it by a few minutes you’ll have to wait for an hour for the next one, walk to town, or get your own transportation, I like to wake up early so I walked several times to town and noticed the other resorts around the area constantly shuttling their guest to the beach unfortunately Nakamala only does it once every hour. The property lacks the customer service that I was hoping for for such a beautiful property I was very disappointed. "

"Great stay. Clean tidy rooms with everything needed. Location close to beach and good central location to visit other areas of the island."

"Not a 5 star resort. Rooms looked tired. "

"Great breakfast great views wonderful staff always kept our room full of water and clean would recommend 100%"

"There was a fantastic view of the ocean from our room. The staff was very kind and attentive to our needs. The pool was very clean and refreshing "