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Reviews of H​OTEL MYSTAYS Kagoshima Tenmonkan Annex

3 out of 5
H​OTEL MYSTAYS Kagoshima Tenmonkan Annex
1-20 Gofuku-machi, Kagoshima, Kagoshima

Reviews

8.2

Very Good

Rating 10 - Excellent. 263 out of 655 reviews" "
Rating 8 - Good. 247 out of 655 reviews" "
Rating 6 - Okay. 98 out of 655 reviews" "
Rating 4 - Poor. 34 out of 655 reviews" "
Rating 2 - Terrible. 13 out of 655 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

TC

Liked: Cleanliness, staff & service, property conditions & facilities
Response from MS鹿児島天文館2番館 on 2024/2/13
このたびは、ホテルマイステイズ鹿児島天文館2番館をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご評価をお寄せいただき、重ねて御礼申し上げます。お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex Front on 2023/10/29
Thank you very much for choosing HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX.We appreciate you taking the time to write to us.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Pretty good overall~ just that I saw a spider at my place. Everything else is great for its price.
Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex Front on 2023/10/15
Thank you very much for using HOTEL MYSTAYS Kagoshima Tenmonkan 2nd Building.We sincerely apologize for the inconvenience caused due to the lack of cleaning in your room. We are very sorry for the inconvenience, although we have taken great care in cleaning and checking the rooms so that our guests can have a comfortable stay. We are very sorry that we did not meet your expectations.We will strive to improve our operations and strive to create a better hotel so that our customers are satisfied.Thank you very much for taking time out of your busy schedule to give us your feedback.

8/10 Good

Wing Fong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice hotel.
Stayed 3 nights in Jul 2023
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2023/7/23
Thank you very much for using HOTEL MYSTAYS Kagoshima Tenmonkan No.2. We are very happy to receive your compliments.We will refer to your words and continue to devote ourselves to making a better hotel in the future. We are looking forward to seeing you again.HOTEL MYSTAYS Kagoshima Tenmonkan Building 2 front desk

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Nov 2021
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex on 2021/11/24
Thank you for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN ANNEX. We appreciate you taking the time to write to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind.
Stayed 1 night in Jun 2021
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2021/7/3
この度はホテルマイステイズ鹿児島天文館2番館をご利用いただき誠にありがとうございます。当館は鹿児島の繁華街である「天文館」に位置しておりますので便利にご滞在いただけたかと存じます。またのご来館をスタッフ一同心よりお待ちしております。

8/10 Good

ARIEFPUJI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Hotel Mystays Kagoshima Tenmonkan Annex on 2021/5/4
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Anexx on 2020/10/21
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Anexx. We appreciate you taking the time to write to us. Our staff hopes that you choose to stay with us again in the future.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room is not very clean. Other than that things are ok.
Stayed 7 nights in Apr 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO on 2020/4/17
Thank you for staying at HOTEL MYSTAYS kagoshima tenmonkan annex. We appreciate you taking the time to write to us.Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditions for you and therefore caused you a great inconvenience and discomfort. Although we can't change what already happened, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry.We are so excited to serve you again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but smoke smell in non smoking rooms
Very good hotel. Only the persistent (i stayed for 5 days) smell of cigarettes coming from the hallway was annoying (but sadly it's usual in japanese hotels), even though I was staying in a non smoking room.
Stayed 5 nights in Mar 2020
Response from Sincerely, Shinji Mukai, Receptionist on 2020/4/4
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. Thank you for your comment regarding smell in the guestroom. Your feedback will be instrumental for us to improve our service.We sincerely hope to welcome you again at our hotel.

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Ok business hotel that is a bit tired. However location is ideal as in center of business district.
Stayed 1 night in Mar 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO on 2020/3/25
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are glad to have praise for the location of the hotel. In addition, we will refer to the opinions of the facilities and other facilities, and will continue striving for improvement so that our guest can be satisfied. Our staff hopes that you choose to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
comfortable and great location here. A lot of restaurant around this hotel.
Stayed 1 night in Mar 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex yang on 2020/3/13
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ホテルマイステイズ鹿児島天文館2番館フロント on 2020/3/16
この度はホテルマイステイズ鹿児島天文館2番館をご利用賜りまして誠にありがとうございます。 お客様のご滞在がご満足頂けるものとなりました事をスタッフ一同喜ばしく思っております。 また鹿児島へ来られる機会がございましたら、当ホテルをご利用頂けますと嬉しく存じます。 この度は誠にありがとうございました。

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2020
Response from ホテルマイステイズ鹿児島天文館2番館フロント中村 on 2020/2/15
この度はホテルマイステイズ鹿児島天文館2番館をご利用いただきまして誠にありがとうございました。 お客様のご滞在がより良いものとなりましたことを嬉しく思います。またの機会がございましたら当ホテルをご利用頂けますと大変嬉しく存じます。 誠にありがとうございました。

8/10 Good

Lai Fan Cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex on 2020/1/27
This time, please use Hotel MyStays Kagoshima Tenmonkan Annex. Thank you very much. We look forward to your continued patronage. We look forward to seeing you again.

6/10 Okay

Midori

Liked: Staff & service
Disliked: Cleanliness
Dirty bathroom
The service and location were good, but we were disappointed with the cleaning quality, especially the bathroom.
Stayed 1 night in Jan 2020
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2020/1/24
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditions for you and therefore caused you a great inconvenience and discomfort. Although we can't change what already happened, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Excellent room! Quiet and just right!
Stayed 1 night in Jan 2020
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO on 2020/1/18
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us. During the stay, I was relieved to be able to spend comfortably. Also, when you come to Kagoshima, we hope you can use our hotel. We sincerely hope to welcome you again at our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from ホテルマイステイズ鹿児島天文館2番館 on 2019/12/23
この度は、ホテルマイステイズ鹿児島天文館2番館をご利用いただきまして、 誠にありがとうございました。 今後とも、ご愛顧賜りますよう、お願い申し上げます。 お客様に再度お目にかかれます日を、心よりお待ちしております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Convenient location.
Stayed 3 nights in Nov 2019
Response from Sincerely, Shinji Mukai, Receptionist on 2019/12/3
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. Your loyalty is appreciated.Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station, shopping area Nice staff Thank you Ms Yang who work in front desk, very helpful.
Stayed 2 nights in Nov 2019
Response from Sincerely, Yang, Receptionist, HOTEL MYSTAYS Kagos on 2019/11/30
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.We sincerely hope to welcome you again at our hotel.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
I did not understand the door lock (the toilet), sometimes turn left or right could not open the door.
Stayed 3 nights in Nov 2019
Response from Hotel MyStays Kagoshima Tenmonkan Annex MISONO on 2019/11/20
Thank you for using Hotel MyStays Kagoshima Tenmonkan Annex. I am glad to hear your impressions during your busy schedule. However, sorry for the inconvenience caused by the toilet. Normally, the toilet door does not close automatically, but the key may have closed automatically due to deterioration of parts. We will use this pointed out as a reference and strive to improve it.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the hotel for 4 nights. The room was nice and the staff were friendly. The room was rather warm so we had the aircon on for the first two nights. Then on the third night we realised the settings had been changed on the aircon and we could no longer set it to blow cold air and the fan had been turned to half of the low speed. The room was way too hot to even sleep in. This was during November when it was only 22 degrees during the day. Would not recommend this hotel during any sort of warm weather.
Stayed 4 nights in Nov 2019
Response from Hotel Mystays Kagoshima Tenmonkan Annex  Otabara on 2019/11/17
Thank you for staying. Thank you for all your praise. However, I was very sorry that I could not spend comfortably because I switched the air conditioner to heating. Although it was warm during the day, the morning and night were cold, so we switched to heating because we decided that we shouldn't make everyone feel cold, but it seems that it was not a good decision. For those who feel hot, you can rent a fan from the front desk. In addition, there are rooms where customers can freely change the heating and cooling, so please tell the front staff. Depending on the room type, it may not be possible to prepare a room that can freely use air conditioning and heating. If there is a next time, I will prepare it if it is stated at the time of booking. Thank you for writing your thoughts when I was busy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the city center with restaurants around
Location was good and there was a car park next to the hotel. The hotel has network with the car park and could offer cheaper overnight rate compare with other public car parks around. There were many restaurants around and easy access to a few big malls. We've stayed there for a night and return to the hotel after 3 nights. We were glad that the hotel allowed us to leave our luggage in the hotel for 3 nights. Overall the room was clean and quite small (which we expected).
Stayed 3 nights in Nov 2019
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO on 2019/11/13
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Since the hotel is located in the downtown area, it has been well received by many customers for its location and convenience.As for the size of the room, there are queen rooms and twin rooms, so if you have the opportunity to use it again, we would appreciate it if you could consider it on a convenient day for your budget.We sincerely hope to welcome you again at our hotel.Thank you very much for your feedback during this busy time. HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO

10/10 Excellent

Xiea, Kuala Lumpur, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location very strategic and the staff was helpful.
Stayed 1 night in Oct 2019
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex Fukudome on 2019/10/24
Thank you very much for your staying and spending some time to write the review for us. We are glad to hear that our staff were helpful to you. If you have a chance to come to Kagoshima again, we hope you to stay at our hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Well located hotel. No complaints at all with my 2 night visit.
Stayed 2 nights in Oct 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/10/13
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonakan Annex. We appreciate you taking the time to write to us.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great staff. 5 minute walk from the ferry port if you wantto visit the island. Right in the middle of all the amenities you need
Stayed 1 night in Sep 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/9/12
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a simple hotel. No breakfast, but plenty of convenient stores nearby. There is also a nice Japanese Onsen/Sauna nearby (men’s only, however). I like the 11 am check out because many places in this are have checkout at 10 am. There is a luggage check service for before and after check in and check out. There are several amenities available for free, including brushes, facial cleansers, toothbrushes, and hair bands.
Stayed 1 night in Jul 2019
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex MISONO on 2019/7/25
Thank you for staying at HOTEL MYSTAYS kagoshima tenmonkan Anexx. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. We hope you will consider HOTEL MYSTAYS Kagoshima Tenmonkan Anexx for your next trip near us.

8/10 Good

Cheng Te Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Room with no outside views and no natural light
Another hotel that is located at the doorstep of Tenmonkan. Easy access from airport, Sakurajima ferry or various sightseeing spots in town. Unlike typical rooms in japanese business hotel chains, my room is actually fairly big and you can open up your suitcase fully inside the room. One draw back though, i was given a room that literally faces the wall of the next door building, severely blocking all sunlight access into the room. Price of the stay is quite reasonable but i wish there is a bit of outdoor sunlight coming into the room, instead of facing the wall of the nextdoor building early in the morning or at night.
Stayed 2 nights in Jul 2019
Response from Shinji Mukai, Receptionist on 2019/7/21
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonaka Annex. We appreciate you taking the time to write to us.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Business hotel located on the main drag in Kagoshima, serviced by Tram#2 from the Shinkansen train station. We got the queen room, and it was very cozy and comfortable. Really liked the layout, made the room feel spacious. Ultra clean with an excellent bet, decorated with style. Front desk staff very friendly and check in was a breeze, held our bags for us because we arrived early, when we returned they had already brought them to our room. All in all a great stay.
Stayed 1 night in May 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/6/2
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Thank you for your generous review of our hotel.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Janet, Hong King

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location,. Staff is very polite and helpful.
Stayed 4 nights in Apr 2019
Response from Sincerely, Shinji Mukai, Receptionist on 2019/4/11
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. Thank you for your generous review of our hotel. We are glad you enjoyed your stay.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and customer service! the staff were exceptionally friendly and helpful and accommodated us like we were family
Stayed 1 night in Mar 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/4/3
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.Our staff hopes that you choose to stay with us again in the future.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and eager to help, doing their best to speak and understand English. The room was a basic size, as small as it could be really. But well located to get to the ferry port and easy to access from the airport as well.
Stayed 1 night in Mar 2019
Response from Hotel Mystays Kagoshima Tenmonkan Annex Otabara on 2019/4/2
Thank you for staying. I am very glad to have complimented the staff's response. Although some staff are not good at English, we all want to be helpful for our customers. I am glad that the feeling was transmitted. I would be happy if it helped you further. The hotel is close to bus and tram stations, so it's convenient and convenient to go anywhere. I'm glad I could help you with your enjoyable journey. Thank you for writing a comment while busy. I'm looking forward to seeing you again.

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient.
We were only staying overnight between a late arrival and the morning ferry. However, the location was very convenient for us and the hotel very clean. We could easily get to it from the Kagoshima Airport bus and the local ferries. The local shopping is also good, so we could easily find food to eat. Unlike some of the pictures, our room looked out on the concrete wall of the adjacent building, so not very light. However, we were there to sleep, so this made little difference to us. There was a bit of noise from the trams, but not much. Besides, you trade that for the access to transportation.
Stayed 1 night in Mar 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/3/26
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Thank you for giving me the location. It's in a very convenient place, so I look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from ホテルマイステイズ鹿児島天文館2番館 on 2019/3/23
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Walking distance to shopping arcade. Spacious bathroom for Japanese standard. Great value.
Stayed 1 night in Mar 2019
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex TSURU on 2019/3/20
Thank you for using our hotel. And I'm glad to be satisfied with our hotel. Good location is the pride of the hotel. When you come to Japan again and Kagoshima, I am honored to use MyStays. Thank you for your rating.

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from Sincerely, Shinji Mukai, Receptionist, HOTEL MYSTA on 2019/4/3
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex.Our staff hopes that you choose to stay with us again in the future.

10/10 Excellent

Yuu, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, recently renewed rooms, on-site parking is convenient and reasonably priced if you need it.
Stayed 1 night in Jan 2019
Response from Shinji Mukai, Receptionist on 2019/2/6
Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are delighted to hear you had an enjoyable stay at our hotel. Your kind remarks are appreciated.We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future.

8/10 Good

Verified traveler

Good modern business hotel. Typical small Japanese style hotel rooms, clean, comfortable, and great location in the middle of everything. The staff was excellent, but there was no breakfast available at this hotel. Overall happy, would not mind coming back.
Stayed 1 night in Nov 2018
Response from Sincerely, Shinji Mukai, Receptionist on 2018/11/27
Thank you for staying atHOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Thank you for your comment regarding breakfast . Your feedback will be instrumental for us to improve our service.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018
Response from Sincerely, Shinji Mukai, Receptionist on 2018/10/19
Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. They allowed us to cancel one night of our reservation at the last minute when we had to shorten our trip due to weather/flight cancelation. Rooms are very clean. Great location near all the restaurants/shops in Tenmonkan as well as bus stop to airport.
Stayed 3 nights in Sep 2018
Response from HOTEL MYSTAYS Kagoshima Tenmonkan Annex 地頭薗 on 2018/10/4
Accommodation Thank you. We will try to make better service possible.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from ホテルマイステイズ鹿児島天文館2番館 千葉 on 2018/8/16
この度は、数ある宿泊施設の中からホテルマイステイズ鹿児島天文館2番館にご宿泊頂きまして、誠にありがとうございます。ご評価をお寄せいただき、誠にありがとうございました。またのご来館をスタッフ一同心よりお待ち致しております。 ホテルマイステイズ鹿児島天文館2番館 千葉

6/10 Okay

Nikki

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from ホテルマイステイズ鹿児島天文館2番館 千葉 on 2018/8/13
この度は、数ある宿泊施設の中からホテルマイステイズ鹿児島天文館2番館にご宿泊頂きまして、誠にありがとうございます。ご評価をお寄せいただき、誠にありがとうございました。またのご来館をスタッフ一同心よりお待ち致しております。 ホテルマイステイズ鹿児島天文館2番館 千葉

8/10 Good

LS, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated room
Twin room quite small. Toilet has raised doorway make it difficult for elderly to get in n out. Compact but you will get the hang of it after a night stay. The beds are comfortable. Design of furniture sleek and well thought of. But still not enough place for 2 person to use. Could fix a mirror n some shelves on the empty wall above table. Staff are very helpful esp Ms Meng whom we could conversed in mandarin.
Stayed 2 nights in Mar 2018
Response from Shinji Mukai, Receptionist on 2018/4/12
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.We appreciate you taking the time to write to us and sincerely hope to see you again at our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
hotel close to transport and shopping
Hotel is within walking distance of shopping area and public transport. Clean but small room, comfortable bed. service is great too. the only downside was the aircon having problems, certain days it did not work at all but thankfully the weather outside was cooling enough.
Stayed 4 nights in Mar 2018
Response from Shinji Mukai, Receptionist on 2018/4/12
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan Annex. We appreciate you taking the time to write to us.Thank you for your comment regarding air conditioner in the guestroom. Your feedback will be instrumental for us to improve our service.

10/10 Excellent

NORIKO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良かった どこに行くにも便利な立地 また、利用します
Stayed 2 nights in Apr 2024
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2024/4/20
この度はホテルマイステイズ鹿児島天文館2番館をご利用頂きありがとうございます。お褒めの言葉まで頂戴して大変嬉しく思います。今後も更なるサービス向上を目指して参りますので、今後ともご愛顧賜りますようお願い申し上げます。またのお越しを従業員一同心よりお待ちしております。ホテルマイステイズ鹿児島天文館2番館 フロント

8/10 Good

Shizuyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2024/4/9
この度はホテルマイステイズ鹿児島天文館2番館をご利用賜りまして誠にありがとうございます。お忙しい中、ご評価賜りまして、従業員一同大変光栄に存じます。今回のご評価に甘んじる事なく、サービス向上に努めて参りますので今後ともご愛顧のほど宜しくお願い申し上げます。またのご利用を心よりお待ちしております。

10/10 Excellent

Teruyuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二度目です。ユニットバスが古いかな。セミダブル、ダブルともに部屋の広さはほぼ同じ。ベッドサイズは少し違うかな?
Stayed 1 night in Mar 2024
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2024/4/1
この度はホテルマイステイズ鹿児島天文館2番館をご利用いただき誠にありがとうございました。セミダブルとダブルは部屋の大きさは、ほぼ変わりませんが、ベッドサイズがダブルの方が20cm大きいです。ゆっくりお寛ぎされたい場合はダブルルームをお勧めしております。また鹿児島にいらっしゃった際には是非とも当館をご利用くださいませ。スタッフ一同心よりお待ちしております。

8/10 Good

???

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
快適に泊まれました。
Stayed 2 nights in Mar 2024
Response from ホテルマイステイズ鹿児島天文館2番館 フロント on 2024/4/1
この度はホテルマイステイズ鹿児島天文館2番館をご利用いただき誠にありがとうございました。快適にお過ごしいただけたご様子に私どもも嬉しく思います。また鹿児島にいらっしゃった際には是非ともマイステイズ鹿児島天文館2番館をご利用下さいませ。スタッフ一同心よりお待ちしております。