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"Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service breakfast order came late, and the order was incorrect. We had to go down to the lobby to correct the order as no one was answering the phone. On the positive side, service at the garden bar, Taaza, was great; specifically, Feby and Nathan provided excellent service. Also, at AYRE, the service was impeccable and the food was delicious. Shout out to our server Troy, who was knowledgeable and fantastic. Also, in the middle of brunch hour, there were at least 6 people standing around the lobby and restaurant entrance, cleaning the floors and disrupting the flow for no obvious reason. Overall, the property was very nice, but the service really needs improvement. "

"Wish we could have stayed longer! Our ocean view room was perfect for our needs, and we so appreciated a dog-friendly property. Whitney at check-in was helpful and so kind. (And we had a great check-out too!) The entire property is staffed with friendly people."

"Parking garage was convenient"

"Air-conditioning worked. But I felt like I was going to fall through the shower tub. Not a terrible stay but definitely not going to come back"

"Very friendly and helpful staff. Easy to find, plenty of parking. Great restaurants within easy walking distance. Great beaches and shopping if you desire."

"The room was spotless and the staff were very friendly and helpful. There was a very good hot breakfast. The pool area was beautiful, with a heated pool that was sparkling clean, and flowers and statues all around. We saw so many birds and butterflys right from the pool. This was truly a great experience and we will absolutely return!"

"The room was clean, the AC one the second floor worked great (I have been there before for a stay where the room felt very humid on the first floor). The breakfast service during my stay was excellent and the employee running the breakfast area was very attentive. There were a few food items missing from the breakfast area but then later on in my stay the items appeared — looks like it was a shipment issue. I would stay there again despite the small discrepancies. "

"Very clean room and helpful staff."

"A very nice facility with friendly staff. "