「Staff were very polite - but at check-in would have appreciated being told about amenities, eg breakfast, bar times , food, pool … instead nothing .. just given key to room and asked for card - i had to ask everything and was given very vague information. I’m sure its not normal protocol as most are probably return customer - but it would be nice to be offered information instead of having to ask everything … 」
「Staff were very polite - but at check-in would have appreciated being told about amenities, eg breakfast, bar times , food, pool … instead nothing .. just given key to room and asked for card - i had to ask everything and was given very vague information. I’m sure its not normal protocol as most are probably return customer - but it would be nice to be offered information instead of having to ask everything … 」
Clare Bellerby