Deluxe Double Room, 1 Double Bed | Desk, blackout drapes, rollaway beds, free WiFi
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Reviews of Tianchi Hot Spring Hotel

3 out of 5
Tianchi Hot Spring Hotel
No. 27, Ren'ai Road, Jiaoxi, Yilan County

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 51 reviews" "
Rating 8 - Good. 21 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Staff & service, room comfort
Average facilities average cleaniless. Staff were very helpful and friendly and tried to ensure we were comfortable. Like the bathroom which is big and has both hot and cold baths. Located near the main street so eating and shipping were quite convenient.
Stayed 2 nights in Dec 2018

8/10 Good

Warvial

Liked: Staff & service, property conditions & facilities, room comfort
Spacious hot tub at a affordable value
Hassle free check in and check out process. Friendly staffs. Bath tub was spacious. Breakfast variety was limited but delicious. Easy access to eateries and buying snacks. Quite a walk from Jiaosi train station.
Stayed 3 nights in Apr 2018

6/10 Okay

Ivy

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

NANYI, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小家庭舒適環境
浴缸很大 房型樓中樓很像小家庭感覺 很適合家族旅遊
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
周圍環境不錯，住的地方感覺像是大樓一戶一戶的，櫃台不在這棟飯店，要走去另一間check in和吃早餐很麻煩，雖然是不遠，但感覺就很不好，房間貼有游泳池泡湯等設施，也不在本棟樓，單純住宿的話樓中樓的感覺不錯。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

意萍

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bing Cheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境與照片相差很多
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
まず現地に着いたら天池溫泉會館という看板もサインもない。夜も遅い時間で不安の中、一時間近く何人もの人に聞いて探し回り最後に最近名前を変えたという情報を聞いてやっとたどり着いた。フロントで夕食を取れるところやマッサージの情報を聞いても全てI don't know.看板ぐらい変えとけ。ホテルを名乗る資格なし
Stayed 1 night in May 2019

8/10 Good

Wei Jen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Lai kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不過下次我都會有機會再選擇。
環境唔錯，地方大室內有浴缸都好大，足夠 兩個人 浸浴， 整體嚟講都唔錯 唯一就係個廁所， 如果係兩夫婦就可以，其他朋友就會有啲尷尬 因為係 無隔開。
Stayed 2 nights in Mar 2019

8/10 Good

PIN RU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間設施
您好: 住宿房間裡若有一面鏡子會更好一點，謝謝！
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨舒適還不錯
房間乾淨舒適是個能好好放鬆的地方
Stayed 1 night in Feb 2019

2/10 Terrible

HSIN-LIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Kso

Disliked: Staff & service, property conditions & facilities, room comfort
差！
不推薦，訂房網上的地址跟check in的地址不一樣，入住的房間地方又跟check in 的也不一樣！ (訂的是雙人房，網站上寫最多可住4人)，實際兩大兩小入住(3歲，跟8個嬰兒月)，實際入住後確實有兩張床，但只有一組雙人枕頭跟一套棉被，跟店家反應居然多一套棉被要加300！拜托！我是加一床棉被不是加一張床好嗎？一般民宿'酒店都會在衣櫃備上一份棉被且免費，只有在這奇葩的民宿見識到老闆娘做生意的伎倆
Stayed 1 night in Feb 2019

6/10 Okay

Yi-Ju

Liked: Property conditions & facilities, room comfort
停車格都是垃圾 不優
停車格都是垃圾，泡澡的地方沒刷乾淨！
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高
【優點】房間浴池都很寬敞(浴池可以兩個人一起泡都沒問題)、寢具躺起來很舒服、位置便利 附近好逛好吃的都有、早餐非常的豐盛 而且會阿撒力的不斷補充。 【建議】房間燈光較昏暗、床邊沒有插座所以沒辦法躺在床上邊划手機邊充電、建築整體老舊牆壁上的壁紙有脫落可以再裝潢過會更棒、床跟沙發的正對面不是電視有點不便。
Stayed 1 night in Feb 2019

8/10 Good

shiang

Traveled with partner
Liked: Staff & service
離溫泉步行街近，晚上比較吵
Stayed 1 night in Feb 2019

4/10 Poor

AN-PANG

Disliked: Cleanliness
糟糕的住宿體驗
連續住宿兩天，但第一天的清潔很糟糕，床鋪沒有重新鋪平、地上還遺留的第一天的垃圾，很明顯只是把垃圾桶的垃圾袋包走而已...
Stayed 2 nights in Feb 2019

8/10 Good

Ron-Bin

Liked: Staff & service
Good value for hot spring
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Yun lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很好，但隔音稍微差了點，房間很大且服務人員態度很親切，整體來說推薦！
Stayed 1 night in Jan 2019

8/10 Good

chih hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿CP值高
整體上很好，乾淨、舒適，唯房間內泡湯出水量較小
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

name chang
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
很方便，房間很大，整體很乾淨，還可以先放行李，覺得不錯
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再租這個地方
這次訂了天池雙人房(非樓中樓房型),check in在湯匙會館,應該是新的會館,實際住宿在另一棟天池,接待人員叫我們將車子直接停在門口紅線上?!.以磁卡感應進入會館,進去後霉味很重,牆壁很多地方都有剝落的痕跡,三樓房間芳香劑的味道非常重,廁所紗窗跟衣櫃門都壞掉了,且窗戶雖然有逃生裝置的告示,實際卻沒有看到裝置.後來請他們幫我們換房間,換成同棟二樓,雖為禁菸房,但有淡淡的煙味,陽台有看到香菸盒,且浴室朝外某側沒有窗簾(看起來是壞了沒有重裝),廁所沒有補充衛生紙. 但房間真的滿大的,浴缸也非常大,且水溫穩定出水量也大. 早餐要走至湯匙會館吃,早餐很豐盛,炸物也好吃. 地點十分方便. 建議若這棟還要租,應該要好好整修.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
跟預定的房間不一樣，在沒被提前告知的情況下，從天池被換到另一個旅館，但是住宿品質是很不錯的，基本上沒有大問題。
Stayed 1 night in Dec 2018

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境乾淨，舒適，早餐不錯吃
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境
住過六人房，View很棒，離市區很近，超方便
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

我訂天池，竟住湯匙！ 用A名義，賣B飯店？但是不退差價喔！
Stayed 1 night in Oct 2018

10/10 Excellent

TSUNGHSIEN

下次來宜蘭一定會再入住
服務態度優良會關心顧客的需要，很用心準備的早餐，有賓至如歸的感覺
Stayed 1 night in Sep 2018

10/10 Excellent

CHIEN FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Chiu-Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
樓上房客很吵
客房服務到十點, 近十一點的時候疑似樓上蹦蹦跳跳很吵, 但不知向哪裡反應, 吵到小孩老人都無法入眠. 早上跟櫃台反應, 讓我們可以延到一點鐘退房, 態度不錯.
Stayed 1 night in Jul 2018

6/10 Okay

Kuo ken

Stayed 1 night in Jul 2018

8/10 Good

志龍

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉付きアパートメント
フロントとお部屋は別の建物なので、スタッフの方が案内してくれ、カードキーの使い方など丁寧に説明してくれます。お部屋はメゾネットタイプで天井は高く、ミニキッチン(流しと冷蔵庫)がついてます。エアコンと扇風機があり、室温調整しやすかったです。空のバスタブを溜めるのに少し時間がかかりますが、広いバスルームで好きな時に温泉を楽しめて快適でした。近くにお店も多いので食事には困りませんし、また泊まりたいです。
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
地點不錯, 整體尚可, 可惜房間清潔度較差
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次還會再去喔！
櫃檯服務人員非常親切，早餐超級豐盛好吃。 雖然房間蓮蓬頭有點壞掉， 不過大致上是非常物超所值的。
Stayed 1 night in May 2018

10/10 Excellent

Shih po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Very good lovely one night, Easy parking and nice guys & Room with a big bathtub that we had the bath two times,and of course the breakfast. We might visit again and thank you very much

10/10 Excellent

SHR-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值
以如此優惠價格來說，算是不錯了！

8/10 Good

DunKai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間感覺漂亮，很放鬆

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店尙可
離火車站近, 房間大, 可接受。只係酒店自助早餐一般, 飲品多款色果汁較好, 房間欠缺洗手液，較不便。

8/10 Good

Tsung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

SZUTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境很優