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Reviews of Sun Spring Resort

3.5 out of 5
Sun Spring Resort
No.36 Section 6, Jiao-si Road, Jiaoxi, Yilan County

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 19 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Opposite interstate bus station. Hotel is well kept. Reception is cautious and cooperative. Arrived early and very tired. They accommodate by allowing earlier check in time by 1 hour. Spa bath tub is big, water temperature and pressure can be regulated to suit our comfort. The roof top night scene with Taiwan snacks entertained by local folk music are present surprise.
Stayed 1 night in Dec 2019

8/10 Good

Yin

Liked: Cleanliness, staff & service, room comfort
Good view!
This hotel is right by the Bus Transfer Center so its ver convenience for those using public transportation. The view from the room is spectacular! You can see the plain and look out to the island. They offer delicious night snack for guests at the rooftop from 9-10:30 pm. That was an awesome surprise for us! However, the only thing I have concerns was the pool and hot springs were closed during day time and that was not communicated well with us.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

just for spring, but the nearby restorence not so many to suggesiable

6/10 Okay

Tat Wai

Convenient and friendly staff.
Satisfied. It is just opposite to the bus interchange station. There are strains in the washing basin and the fridge is not working.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Nice, comfortable hotel with pool fed by hot springs.

6/10 Okay

WEI CHI

Disliked: Property conditions & facilities, room comfort
隔音不是很好
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Li jan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

SHEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

YU CHI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
傳統式的飯店,房間裝潢與設備沒那麼高級但整體來說算乾淨
Stayed 1 night in Jul 2020

6/10 Okay

JUI YUNG

Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

HUAI CHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宵夜場太早結束，應該開放到晚上十時半左右。
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Chien Lung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ching-Lun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

tekung

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

??Amy

Traveled with family
床不好睡，房間太小，泳池太小
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
可以一覽蘭陽平原，但隔音太差了⋯⋯，清潔程度普通，覺得這個價格，該區有更好的選擇。
Stayed 2 nights in Feb 2019

10/10 Excellent

PAO CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Wenchueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

cheng ha

Liked: Cleanliness, room comfort
Disliked: Staff & service
沒有主動說明用餐時間及使用設施時間。
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Nice hotel
Nice hotel close to bus interchange station. The bath room provided with hot spring.
Stayed 1 night in Jul 2018
Response from 客服 on 2018/8/2
Dear sir Thank you for your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

8/10 Good

yee yung barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

HUI CHUN

Liked: Property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

momo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バスターミナル目の前！
2泊しました。大浴場に惹かれてこのホテルを選びました。広々とした露天で気持ち良かったです。閑散期だからか内風呂にはお湯がはられておらず露天のみ。2日目はなぜか異様に温い温度設定でした。お部屋は角部屋の4人部屋（2人で利用）だったのでベットがダブルで悠々と過ごせました。朝食は隣の施設で。味はいまいちでした。
Stayed 2 nights in Jan 2018

8/10 Good

PO-SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
服務人員將錯誤的房型提供給我們，結果並未有任何處置作為，跟我們說沒關係，並將我們原本的房型提供給另一組房客。 隔音效果真的很差⋯ 值得讚賞的是停車場管理的人跟清潔人員還滿盡責認真的
Stayed 2 nights in Dec 2017

4/10 Poor

Mengyen

Disliked: Staff & service, property conditions & facilities, room comfort
隔音差 早餐差 浴室差
Stayed 1 night in Dec 2017

6/10 Okay

Chi-Yueh

Liked: Cleanliness, staff & service, room comfort
優點：(1) 可以遠眺龜山島的房間，風景很棒！(2) 房間內就有溫泉水，方便！ 缺點：(1) 隔音不太好，飯店緊臨鐵路，除了半夜無火車的時間外，只要火車經過都會聽到聲響；另外在電梯旁的房間會聽到電梯運轉的聲音。(2) 休旅車無法停進飯店的機械式停車場，必須停到馬路對面轉運站旁的露天停車場，假日時車潮很大，過馬路令人提心吊膽
Stayed 1 night in Oct 2017

8/10 Good

Che Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，浴池舒服，整體還不錯
Stayed 1 night in Oct 2017

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

bob, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
Stayed 2 nights in Jul 2017

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
酒店房間不大，該有的都有，巴士總站就在對面，買東西走到離大街要十多分鐘，有段距離，整體感覺尚可。有溫泉魚可是要附費用。溫泉Sap水療免費使用。大眾湯，裸湯都可免費使用。

8/10 Good

TsungHan

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

YM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離礁溪火車站很近
飯店的溫泉魚很有趣值得一試! 餐廳的鹽烤溫泉鯛好吃又好玩 要提早預訂. 裸湯的水可以再熱一些.

10/10 Excellent

PIN HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

豊耀

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
交通方便，高樓層火車噪音不大
希望天冷時能調高室外溫泉的溫度，或者開放室內裸湯

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

4/10 Poor

Ting-Chu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2星品質,4星價錢.
飯店老舊,下次到礁溪泡溫泉不會再選這間飯店.

6/10 Okay

Verified traveler

Liked: Room comfort
離市區稍遠，其他還不錯。

8/10 Good

Chien-Wei

Liked: Cleanliness, staff & service, room comfort
位置離鬧區近，高樓層面對鐵道可以看到一覽無遺的蘭陽平原。室內可泡溫泉，也可以到一樓有溫水SPA池和裸湯。服務人員態度親切。房內設備一般但很乾淨，有一點小在意就是電視可選台數好像不是很多。整體CP值高。

6/10 Okay

SSU WEI

Disliked: Staff & service
真的被櫃檯服務人員氣到。直接拿訂購單截圖給服務人員看，這訂單編號他們說查不到，又訊問是否香港護照訂的，一個訂單反覆問我們是否三個訂單，又告知我們這個單號他們無法核對，請問我該拿什麼給他們看，還講出不然退費跟我們就好，既然可以退費那為什麼查不到，講到最後明明用訂房大名就看的到！到現在還是不知道哪個環節出問題，服務人員還說是我們訂房的問題。應該hotel.com要跟飯店有個確切的流程才對

8/10 Good

Elite, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離客運站很方便
想浸溫泉的朋友可以在房內，也可以在飯店內。整間酒店也不錯。自助早餐也ok, 食物不大醎。離礁溪火車站也有十至十五分鐘路程。如在轉運站下車，走過對面便是了。

8/10 Good

Chien Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便、面鐵軌的房間看得到火車
面鐵道的房間很適合喜歡火車的小男生

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合喜歡泡湯的，飯店有自已的室內泡湯大眾池，戶外有兒童戲水池跟spa按摩池