Ispavita Resort Reviews

8/10 Good

Verified traveler

Traveled with partner

2021/5/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They use to have parking, now they don’t have parking properly won’t stay again

Stayed 1 night in May 2021

Response from jason on 2021/5/26

親愛的旅客您好感謝您撥冗提供反饋 , 佧美奧之湯希望帶給旅客舒適、放鬆的環境 , 會努力改善不足之處 , 持續為大家營造美好回憶 , 期待未來再次為您服務。

10/10 Excellent

Paul

2021/1/28

Stayed 1 night in Jan 2021

2/10 Terrible

ZHEHUA

2020/11/23

Disliked: Property conditions & facilities, room comfort

Too expensive and not really worth it

$150 is much too expensive, no breakfast no parking lot no service. Not really worth it at all.

Stayed 1 night in Nov 2020

10/10 Excellent

YuhLiang

Traveled with family

2020/9/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2020

Response from Regina Lo on 2020/9/23

親愛的旅客，非常感謝您留在ISPAVITA，並且我們非常榮幸能夠獲得您的反饋時間。我們非常重視您的意見，並將繼續致力於更好地滿足客人的需求。我們真誠的希望您能很快再次來到宜蘭（礁溪）。溫馨問候， ISPAVITA

8/10 Good

William, Taipei

Traveled with partner

2020/7/13

Liked: Cleanliness, staff & service, property conditions & facilities

Like: Large hot spring bath Don’t like: no parking, no breakfast

Stayed 1 night in Jul 2020

8/10 Good

Kera

Traveled with family

2019/12/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel itself is good, only down side is weak sound proof when there’s noisy fellow travelers.

Stayed 1 night in Dec 2019

Response from Ashley on 2019/12/6

Dear Guests, Thank you very much for choosing ISPAVITA, and we are so happy to learn that you have wonderful stay here. We appreciate your valuable time for providing feedback. It is our goal to work with best in order to fulfill customer expectation. Welcome to Yilan again! Warmest Regards, ISPAVITA Stay Lohas Stay Memory

8/10 Good

AH

Traveled with group

2019/9/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, tub was very big and deep, staff was great. Cafe and food was great.

Stayed 1 night in Aug 2019

Response from ashley on 2019/9/17

親愛的客人，您好非常感謝您入住佧美澳之湯。很榮幸得到您的肯定及讚賞。也謝謝您提出的建議，我們會改進並持續努力，佧美奧之湯希望帶給旅客們舒適且放鬆的氛圍，讓到此停留的旅客們都能享受到最棒的住宿體驗，期望未來有機會再次為您服務。 i_SPAVITA 感謝您

10/10 Excellent

Ivan, Hong Kong

Traveled with group

2019/8/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great bathtub for you to enjoy the hotspring, clean room and helpful staff. The balcony is locked was a shame.

Stayed 1 night in Jul 2019

Response from ISPAVITA on 2019/8/11

Dear Guest, Thank you so much for choosing ISPAVITA and feel wonderful with your stay. We cherish the opportunity to serve you and continuously work toward the best to achieve more guests satisfaction. With hearty invitation, we wish to see you again in coming future. Warmest Regards,

8/10 Good

Verified traveler

2019/6/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently situated in a quiet area but only a few minutes walk to the main thoroughfare in Jiaoxi. Very nice room with large tub plumbed into the hot springs for which the town is famous. You can fill the tub and relax in the mineral spa water that is naturally heated. Downside to hotel was that, at least in our room, the air conditioning was rather noisy. Also, the breakfast choice was limited and not very ‘international’ but for a couple of days it was ok to experience a Taiwanese start to the day.

Stayed 2 nights in Jun 2019

Response from James on 2019/6/30

Dear Guest, Thank you so much for choosing ISPAVITA and feel wonderful with your stay. We cherish the opportunity to serve you and continuously work toward the best to achieve more guests satisfaction. With hearty invitation, we wish to see you again in coming future. Warmest Regards, ISPAVITA

10/10 Excellent

Verified traveler

2019/4/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

Response from Ashley on 2019/5/3

您好，感謝您入住佧美奧之湯。謝謝您抽空填寫評論並給予好評。您的支持是我們持續成長的動力謝謝您

10/10 Excellent

Siew Ling

2019/4/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mountain view room

The room we had was the mountain view room which has a giant hot spring water bath that can fit like 3 person and the mountain view was pretty good. Room was very clean with very comfortable bed. The water pressure from the shower head was not that strong though but can manage. However due to the size of the hot spring tub, it will take quite some time to fill it up to use. Hotel staff is very friendly and helpful. Breakfast have to go down to level 2 to their common area and wait for them to cook your meal and as for this it would be ideal to allocate more time for breakfast. I would recommend to order the grill fish. Hotel location is a bit far from the train station as it involves walking up slopes to reach the hotel.

Stayed 2 nights in Mar 2019

Response from Ashley on 2019/6/13

Dear Guest, Thank you so much for choosing ISPAVITA and feel wonderful with your stay. We cherish the opportunity to serve you and continuously work toward the best to achieve more guests satisfaction. With hearty invitation, we wish to see you again in coming future. Warmest Regards, ISPAVITA

10/10 Excellent

Lc, Toronto, Canada

Traveled with partner

2019/3/20

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, clean room and spacious. Breakfast is good, hot spring bathtub excellent.

Stayed 1 night in Mar 2019

Response from Ashley on 2019/3/23

Dear Guests, Thank you very much for choosing ISPAVITA, and we are so happy to learn that you have wonderful stay here. We appreciate your valuable time for providing feedback. It is our goal to work with best in order to fulfill customer expectation. Welcome to Yilan again! Warmest Regards, ISPAVITA Stay Lohas Stay Memory

6/10 Okay

Ka Fai

2019/1/1

Liked: Cleanliness

Disliked: Staff & service

Good hotel, service need to be improved

The key to door lock scan is not smooth. We need to call the staff to open every time we come back. Breakfasts were cold and we can never get the time slot we want in the morning. Overall the room is clean and big enough to host my family.

Stayed 2 nights in Dec 2018

Response from Ashley on 2019/1/8

Dear Guest, Thank you so much for staying at ISPAVITA and it is our greatest honor to learn you feedback. We value your comments very much and will continue to work toward even better fulfillment for guest demand. Thank you very much. Warmest Regards, ISPAVITA

8/10 Good

Verified traveler

2018/12/30

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious and clean room, walkable location

Great hotspring B&B hotel that is not crowded. It only has 3 units per floor making it a small establishment but the rooms are spacious with in-room hot spring pool to enjoy. Bed room area spacious and the in room pool and toilet is even spacious than the bed room. Breakfast was served in the room. Walking distance to the jiaoxi train station. Area has wide choice of food and beverage for tourist to pick from.

Stayed 2 nights in Dec 2018

Response from Ashley on 2019/1/6

Dear Guest, Thank you so much for choosing ISPAVITA and feel wonderful with your stay. We cherish the opportunity to serve you and continuously work toward the best to achieve more guests satisfaction. With hearty invitation, we wish to see you again in coming future. Warmest Regards, ISPAVITA

10/10 Excellent

CHANG

2018/11/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2018

Response from April Jhang on 2018/11/29

親愛的旅客您好感謝您不吝嗇地給予肯定，佧美奧之湯希望帶給旅客們舒適且放鬆的氛圍，讓到此停留的旅客們能享受到最棒的住宿體驗。我們很珍惜您給予的回饋，這是公司持續提昇服務品質的重要動力。期待有機會能再次為您服務。 iSPAVITA 感謝您

10/10 Excellent

Lim

2018/8/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hot spring hotel

Great hot spring hotel, very new and staff are very friend. Local wish not that accessible

Stayed 1 night in Aug 2018

Response from April Jhang on 2018/8/18

Thank for staying with us and your max point review. We are glad to know that you liked our hotel and hope to see you again on your next trip to Yilan ! Best regards.

10/10 Excellent

Jinhung

2018/8/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2018

Response from April Jhang on 2018/8/4

親愛的旅客您好感謝您給予肯定 , 佧美奧之湯非常榮幸能收到您的讚美 , 我們會秉持著樂於進步的精神 , 希望到此停留的旅人都能享受到最好的服務與享受 , ISPAVITA由衷地感謝您。

10/10 Excellent

Peter K

2018/4/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Overall a great experience would stay again for sure.

Response from Regina on 2018/4/17

Thank you for your comment. We are glad that you stayed comfortable and enjoyed our amenities.Hope you have a nice experience at Ispavita B&B Resort

10/10 Excellent

Verified traveler

2018/3/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hot spring pool and friendly staff

Quite environment but comfortable bed and friendly staff. The in room hit spring is super.

Stayed 2 nights in Mar 2018

Response from Regina on 2018/4/1

Thank you for your comment.We are glad that you stayed comfortable and enjoyed our facility

8/10 Good

Verified traveler

2018/3/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, strange breakfast arrangement

The hotel earned my high rating in general, but one incident made me have to yell out. The room sold was with semi buffet breakfast. I enjoyed on the first day with juice, corn flake, coffee and all. On the second day, they informed the will make a change to serve in-room breakfast. Unfortunately this is almost a disaster. 1. While dining in the cafe, I can take my own time to go but room service time is pre-selected, I cannot go earlier or later. 2. Even pre-selected time they are unable to keep but late, resulted in my late departure. 3. No more juice, corn flake, coffee, even butter for the bread. Only the main dish is same. 4. No knife and fork for my saussage, I ate like a barbarian. 5. There is no proper chair in room to match the roll in table. I dat quite uncomfortably. 6. It dirty the floor and I stepped on some bread flakes. 6. The only (selected) drink is cold coffee was not served with syrup, but sugar pack! If why they changed is just to save some cost, it is not worth it. Tell them to reconsider.

Stayed 2 nights in Mar 2018

Response from Regina on 2018/3/23

We are apologize for your staying experience. Thank you for your comment and we are very regard your review.

8/10 Good

Verified traveler

2018/3/12

Liked: Cleanliness, staff & service, room comfort

Nice place to stay at jiaoxi

Hotel staffs were quite nice, room is comfortable, cleaned and quiet. However the pillow for my neck is too soft to sleep, the roof foot bath was under construction.

Stayed 1 night in Mar 2018

Response from Eve on 2018/3/14

Thank you for your comment. We are glad that you stayed comfortable and enjoyed our facility.We provide a Bose sound which can play music both in bathroom and guest room.We always serve our customers as passion and gracious.Hope you have a nice experience at Ispavita B&B Resort

10/10 Excellent

Wai

2018/2/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay.

Stay one night in ISPAVITA. Excellent stay with an excellent hot spring in room facility. I was booked the conner view room and supposed to get 2 side view from bathroom. Unfortunately one side view was completely block from the new buliding construction site, a little disappointed. But it's ok since I had to close the blends while having hot spring bath tube. The room is so big and everything in room looks very new and clean. Just the matress is a bit too hard for me. Breakfast is included and very good. Overall I am very happy to stay in this hotel and highly recommand.

Stayed 1 night in Jan 2018

Response from Jane on 2018/2/8

thank you for your comment and suggest, your favorite is our pleasure,welcome to stay again next time ^^

10/10 Excellent

Nini

2018/1/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We were greeted by a lovely reception walking into the resort. While we just booked it in the afternoon they kindly gave us tea while we waited for them to gather our info. Our room was available right away and everything went smoothly. The only downfall was the public hot spring on the rooftop was no open. We went January 2018, due to the high winds they said it was closed.

Stayed 1 night in Jan 2018

Response from Eve on 2018/1/24

您好，感謝您給予本飯店至高的評價讚賞~ 真不好意思，由於頂樓外目前還在施建當中，我們會盡量趕工完成，造成您的困擾T_T 期待您下次旅行，再與您相見。 Best Regards,

10/10 Excellent

Chris, Canberra

2018/1/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a lovely stay here. The hot spring bath was huge! The room was large and the breakfast very nice. You get to select a breakfast when checking in. The room was very clean and had a lovely outlook. There is parking next door. It is a nice quiet part of Jiaoxi but only a short walk to nice restaurants. Highly recommend this hotel.

Stayed 1 night in Jan 2018

Response from Eve on 2018/1/19

您好：感謝您真摯推薦本飯店，非常榮幸得到您們的讚揚，期待下次再與您相見^^！ Best Regards

10/10 Excellent

Verified traveler

2018/1/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nce big hot spring tub

We stayed at Ispavita- Jiaoxi for 2 nights and weather was not good. Rain during our entire stay and we we didn’t do much. We tried in house massage which was good. We also enjoyed hot spring in our bathroom daily. Location- it’s easy to find. We catched a bus from Taipei station to Jiaoxi bus station then a short walk to the hotel. Hotel area is under development and there are few construction sites nearby. There are lots of restaurants nearby as well. Room - is nice and clean. A large hot spring tub in the bathroom together with a Japanese style toilet seat. Breakfast - hotel provides breakfast which we had to placed our orders while we checked in. We don’t have any problem with that despited there’s only 4 choices. Staff - we can communicate with the staff with simple English. they are very friendly and helpful. I would recommend this hotel.

Stayed 2 nights in Jan 2018

Response from Eve on 2018/1/19

您好：很開心，您們給予我們支持與鼓勵，我們真摯的感到榮幸。也謝謝您選擇入住佧美‧奧之湯期待您再次蒞臨^^！

8/10 Good

Wai sum

2017/12/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hot-spring tub, friendly staff

It is a nice, cozy hotel. The bathroom in the hotel is as big as our room. Very spacious hot spring tub with both hot and cold hot spring available. Very comfortable bed and nice amenities. Very friendly staff and nice public area such as lobby. Since there is a construction site next to the room, there is no view and noise comes in around 8-ish in the morning. But overall it's a nice experience to stay at ISPAVITA. Location is very convenient too.

Stayed 1 night in Dec 2017

Thank you for your comment and look forward to seeing you again

6/10 Okay

Lee Ling

2017/12/3

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Construction just outside bathroom window.

Lovely mordern room with big deep soaking hot spring bath. Pity the constructIon on next building rooftop is just outside bathroom, we can hear the drilling noises and workers talking. No sense of privacy, on top of no view and noises.

Stayed 2 nights in Nov 2017

Dear Guest: We are apologize for your staying experience. We had add another matte surface drapery on the window. Thank you for your comment and we are very regard your review. Sorry again the construction disturb your stay.

10/10 Excellent

Nathan, Singapore

2017/11/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, relaxing, friendly staff

Very good experience. Staff are friendly and warm. Breakfast is delicious. In-room hot spring is huge and really relaxing. Not at the more popular Luodong area but the in room hot spring makes up for it. Jiaoxi is a quiet and relaxing area.

Stayed 2 nights in Nov 2017

Response from Kenny Wu on 2017/12/2

Dear Guest: Thank you for your comment. We are glad that you stayed relax and had a nice experience in Ispavita. Hope you enjoyed your trip in Jiaoxi:)

10/10 Excellent

Chee Siong

2017/11/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2017

感謝您撥空給予我們肯定的評價,我們會再接再勵

8/10 Good

Verified traveler

2017/2/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was spacious and clean. The spa pool was a warm welcome after a tiring day. The staff were courteous. The morning buffet breakfast was nice. The only negative remarks we have was the location and the drop off area. The nearest convenience is a short walk away. There is no proper drop off area so it will be a bit inconvenient especially during the raining season.

Response from Marketing Director on 2017/3/2

Dear Valued Customers, Thank you so much for giving us warm encouragement. We are honored to learn that you enjoy the hospitable stay, the breakfast and the hotspring. As always, it is in our best interest to ensure guests with beautiful memory. You kindly remind us of more care about guests arrival so that guests would not feel inconvenience in raining season. We really appreciate your comments and would enhance our service. Wish you coming back in near future and we have the chance to host and show you around again. All the best, Dominque ISPAVITA

10/10 Excellent

CHIHHUI

2016/12/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and kindly hotel

The best choice !!!

Response from General Manager on 2017/2/1

Dear Valued Guest, Thank you so much for choosing ISPAVITA and feel wonderful with your stay. We cherish the opportunity to serve you and continuously work toward the best to achieve more guests satisfaction. With hearty invitation, we wish to see you again in coming future. Warmest Regards, ISPAVITA

6/10 Okay

sui shing

Traveled with family

2023/12/12

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2023

8/10 Good

Kwong Kay Victor

Traveled with partner

2023/12/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

距離火車站及食肆有點距離！

Stayed 1 night in Dec 2023

10/10 Excellent

shu-jung

2023/8/7

Stayed 1 night in Aug 2023

10/10 Excellent

Mei Fang

Traveled with group

2023/2/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的旅行經驗。

旅館很棒！

Stayed 1 night in Jan 2023

8/10 Good

Hsin yi

2023/1/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間泡湯池真的很大

實體與照片相符，房間超大，房內泡湯池更是在礁溪目前泡過最大的。在入住的時候一開始發生一些小插曲：找不到我們的訂房資料，終於找到上樓後又發現給的房間，房務還在整理環境還沒整理好😅但是整體來說，是會再選擇入住的。

Stayed 1 night in Jan 2023

8/10 Good

Chi-Yun

Traveled with family

2022/5/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住在頂樓半夜的馬達聲音超大聲因此失眠睡不好...

住在頂樓半夜的馬達聲音超大聲因此失眠睡不好...QQ

Stayed 1 night in Mar 2022

Verified traveler

Traveled with family

2021/1/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適乾淨寬敞

已經是再度來住了，房間乾淨舒適也算是寬敞，溫泉也很棒，房價在這一代並不算低卻沒附早餐有點可惜，但一切大致上都很不錯～值得歇腳

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Traveled with partner

2020/12/22

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

我溫泉水要放兩小時才能泡到身體無言

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family

Traveled with family

2020/11/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常愉快的旅行～

我們6人住宿很開心，在陽台泡腳～晚上泡湯～凌晨在陽台泡腳看星星～走路到火車站、夜市、搭車都非常方便喔！推薦給大家👍

Stayed 1 night in Nov 2020

Response from April Jhang on 2021/1/3

親愛的客人您好，非常感謝您選擇入住佧美奧之湯，很榮幸能夠獲得您寶貴的反饋。我們希望帶給旅客們舒適且放鬆的氛圍，讓到此停留的旅客們能享受到最棒的住宿體驗。期盼有機會能再次為您服務。溫馨問候 ISPAVITA 感謝您

10/10 Excellent

YA-JU

2020/11/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2020

Response from April Jhang on 2021/1/3

親愛的客人您好，非常感謝您選擇入住佧美奧之湯，很榮幸能夠獲得您寶貴的反饋。我們希望帶給旅客們舒適且放鬆的氛圍，讓到此停留的旅客們能享受到最棒的住宿體驗。期盼有機會能再次為您服務。溫馨問候 ISPAVITA 感謝您

10/10 Excellent

Verified traveler

2020/11/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Reviews of Ispavita Resort

Reviews

Wonderful

9.2/10

9.2/10

8.2/10

9.0/10

8.8/10

Reviews

8/10 Good

Verified traveler

Verified traveler

10/10 Excellent

Paul

Paul

2/10 Terrible

ZHEHUA

Too expensive and not really worth it

ZHEHUA

10/10 Excellent

YuhLiang

YuhLiang

8/10 Good

William, Taipei

William

8/10 Good

Kera

Kera

8/10 Good

AH

AH

10/10 Excellent

Ivan, Hong Kong

Ivan

8/10 Good

Verified traveler

Verified traveler

10/10 Excellent

Verified traveler

Verified traveler

10/10 Excellent

Siew Ling

Great mountain view room

Siew Ling

10/10 Excellent

Lc, Toronto, Canada

Lc

6/10 Okay

Ka Fai

Good hotel, service need to be improved

Ka Fai

8/10 Good

Verified traveler

Spacious and clean room, walkable location

Verified traveler

10/10 Excellent

CHANG

CHANG

10/10 Excellent

Lim

Great hot spring hotel

Lim

10/10 Excellent

Jinhung

Jinhung

10/10 Excellent

Peter K

Great time

Peter K

10/10 Excellent

Verified traveler

Large hot spring pool and friendly staff

Verified traveler

8/10 Good

Verified traveler

Good hotel, strange breakfast arrangement

Verified traveler

8/10 Good

Verified traveler

住在頂樓半夜的馬達聲音超大聲因此失眠睡不好...