Hyatt Hotels Jiangnan hotels

"The concierge was very friendly and helpful, housekeeping staff did a excellent job cleaning our room, the breakfast buffet was an excellent value, overall I would highly recommend this hotel."

"The room is very suitable for 2 of us . The staff is very kind ."

"The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am. "

"Business friendly "

"Excellent lake view and good breakfast "

"Peter was the best employee by far. Went above and beyond to help me when I was sick."

"Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit. "

"We had a really great stay here and the staff was super friendly and accommodating! I highly recommend it!"

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."