Find Family Hotels in Jessup, MD

"I am scent-sensitive and often found the scent put forth in the hallways to be too strong. "

"It is where I always stay when I have an early morning flight. Very dependable, quiet and convenient"

"The internet was good. I didn't get to use the pool (because of the cold)"

"My stay here was absolutely terrible. Just terrible. I left and got another hotel within 10 minutes of arriving. The room was completely disgusting. The wallpaper was peeling, there were clearly identifiable blood and excrement stains on the wall next to the toilet, the furniture was damaged and the chair was stained. The hotel is pretty run down. This was not up to my standards. I do appreciate management allowing me to check in early, that was very kind, but the room, and hotel in general was just plain bad."

"Room 716 weas dirty with a constant smell of urine; mirrors in bathroom had light showing through as film was warped in corners. Rugs and towels fraying. Bath not 100% clean. Beds creaky."

"Room wasn’t ready when I arrived to check in at 4:30, was never notified when it was available. Finally returned around 8 after not hearing anything and was able to get into reserved room. Also sent a message days before arrival about a fridge/freezer for medication and never got an answer. "

"Overall, my stay was mostly positive. When I first arrived, everyone at the hotel was very friendly and welcoming. It was a little difficult to find my room at first, but I eventually found it without too much trouble. When I got into the room, it was very clean and comfortable. The only small thing I noticed was that the tiles in the bathtub were slightly dirty, but it honestly didn’t bother me much. Breakfast was really nice and I enjoyed the options available. The only issue I had during my stay was at the restaurant area. I waited for quite a while because an employee was having a conversation with someone else (I couldn’t tell if it was another customer or a friend). Once he noticed I was standing there, though, he did help me right away and everything was fine after that. The main concern I had was with the billing. I paid almost $200 when booking through Hotels.com, but the hotel later charged me an additional $100 that I was not aware of. I reached out to ask about the charge, but I never received a response and still haven’t heard back. I wish the hotel had been more transparent about any additional fees ahead of time. Other than that issue, the stay itself was comfortable, but the unexpected charge and lack of communication about it was disappointing."

"The hotel is located in a remote area, and while it looks decent from the outside, the service was disappointing. No one was at the front desk when I arrived, and I had to wait for 15 minutes. Also, no complimentary bottled water is provided in the room—you have to buy it. A small bottle at the hotel convenience store costs $5. To top it off, the sliding door in the bathroom was loose and not in good condition. Overall, a very mediocre experience. I won’t be coming back."

"Advertised photo description of rooms are misleading. Room that we booked looked nothing like the photos of it on Expedia website. Harbor view advertised is blocked by rooftop. 2 sofas/couches advertised - we had 0. Also strange smell in the room. After you check in refunds are not possible. So be aware. Good luck. "