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Reviews of Grand G7 Hotel Kemayoran

3 out of 5
Grand G7 Hotel Kemayoran
Jl. Garuda No. 67, Kemayoran, Jakarta, Jakarta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ales

Traveled with group
Disliked: Property conditions & facilities, room comfort
Dissapointing experience
Hotel has outlived it's best days. Room I got smelled really bad of stale and mold. When I asked for another room they told me first they had none, after my second attempt they chemanged my room to a room which didn't smell bad but it had window directly facing the wall (and a neon light outside the window to simulate natural light). They said they will have a normal room next day, which they didn't have. I checked out of hotel 1niggt earlier and just booked a normal hotel.
Stayed 2 nights in Feb 2024

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and lovely big rooftop pool. The breakfast was also good. The hotel wifi was a bit slow however - fine for messaging, but would not support video streaming / video calls. Overall a solid choice.
Stayed 3 nights in Jun 2023

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room given to us was not working, the receptionist, Sella, graciously helped us move to another room which is more brighter and spacious. She has been very professional, also the manager (he) was very nice.

10/10 Excellent

Gerald

Liked: Staff & service, room comfort
Had to request a new room as the first ome was dirty &stains on the bed
Stayed 3 nights in Dec 2020

8/10 Good

Noel

Liked: Cleanliness, staff & service, room comfort
Not convenient location
The hotel staff want to be helpful but have very low English. Hard to make them understand. Very poor TV and the few English TV channels did not work well. No decent restaurants close by. Very basic amenities in the room. No hand towels and the bath towels were rough. No coffee or tea in the room. The breakfast was good and the pool area nice. Would not be back mainly because of their inconvenient location.
Stayed 6 nights in Dec 2019
Response from Grand G7 Hotel Kemayoran on 2020/1/29
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Warm Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall. Staff are awesome everywhere the Reception, Housekeeping, Restaurant & front door Security. Rooms are big, amenities, bath towels, etc.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel importand is clean is hell, staff very good
Stayed 4 nights in Aug 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, good price
Grand G7 (the one in Jl Garuda) is located at a great and safe location. The hotel and rooms are new, the breakfast is really great, and while I haven't gone to the pool area, I know my niece enjoyed her swim there. Many great food around at night in Jl Garuda. One small feedback: last time I stayed, I noticed that coffee and water heater are missing in the room, as well as tissue box. Overall, great place to stay whether you're travelling solo or with family, hoping they'll keep their price competitive as well. Will definitely come back when I'm around in Jakarta.
Stayed 1 night in May 2018

10/10 Excellent

MASTER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bel hôtel, un peu excentré cependant. Le personnel est top, la piscine et le sauna agréables.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よいホテルです
これまで何度か利用していますが、良いホテルだと思います。ただ、十分に英語のできる従業員がわずかなので、言葉に不安のある方は注意が必要です。
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常に利用しやすいホテルでした。ただ、部屋に湯沸かし器の備え付けがないため、やや不便を感じました。
Stayed 3 nights in Mar 2019

8/10 Good

nick, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima plek, waanzinnig zwembad, minimum room servi
Prima kamer, lekker ontbijt, prachtig zwembad Geen koffie of thee fac. Mini flesjes water. Weinig tot geen info bij check in. Locatie naast kleine super markten. Discutabel de beste plek voor dit geld, minder dan 25, in Jakarta
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足するホテル
ファシリティやスタッフの対応は良かったです。ただロケーションに難はありますが遜色はないです。屋上にも眺めが良いプールがあり、若干温度低めのサウナもありますので長期滞在も可能です。
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Nice room and smimming pool
Stayed 1 night in Jul 2018

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulasan Hotel G7 Kenayoran
Menyenangkan krn nyaman, bersih, makanannya jg enak & stafnya Ramah.
Response from Septi on 2018/5/14
Terima kasih banyak untuk review yang ibu berikan untuk hotel kami. Kami juga merasa senang karena selama ibu menginap di hotel kami ibu merasakan pelayanan yang cukup memuaskan dari kami. Kami tunggu kedatangan ibu kembali di hotel kami.