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Best Western Mangga Dua Hotel and Residence

3.5 star property
Clothing optional hotel with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Best Western Mangga Dua Hotel and Residence

Exterior
Outdoor pool
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Bar (on property)
Lobby
Best Western Mangga Dua Hotel in central Jakarta offers a family retreat with international dining at Batavia Coffee Shop. Parents can enjoy the sauna while kids play, or visit nearby Dunia Fantasi. High-speed WiFi, dry cleaning, and babysitting services available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym
  • Room service
The current price is NT$855
NT$1,035 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View

Executive Room, 2 Queen Beds, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 2 Queen Beds, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Refrigerator, City View

Executive Room, 1 King Bed, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Bathtub

Junior Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Bidet
  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730

What's nearby

  • Mangga Dua Square - 6 min walk - 0.6 km
  • Dunia Fantasi - 3 min drive - 2.2 km
  • SeaWorld Ancol - 3 min drive - 3.2 km
  • Pasar Baru - 3 min drive - 2.8 km
  • Jakarta International Expo - 4 min drive - 3.2 km

Getting around

  • Jakarta Jayakarta Station - 10 min walk
  • Pulomas LRT Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive

Restaurants

  • ‪Zuri Express Mangga Dua - ‬4 min walk
  • ‪Nasi Campur 88 Pontianak - ‬8 min walk
  • ‪Ikan Bakar PANGJAY - ‬9 min walk
  • ‪Sarapan dulu cuy - ‬3 min walk
  • ‪Bakmi ayam pa kumis - ‬3 min walk

About this property

Best Western Mangga Dua Hotel and Residence

Family-friendly hotel near Dunia Fantasi
Located close to Mangga Dua Square and Jakarta International Expo, Best Western Mangga Dua Hotel and Residence provides free breakfast, a coffee shop/cafe, and a playground. Treat yourself to a massage or other spa services. The on-site café, Batavia Coffee Shop, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A free area shuttle, RV/bus/truck parking, and babysitting (surcharge)
  • Meeting rooms, an elevator, and tour/ticket assistance
Room features
All 168 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batavia Coffee Shop
  • Sunda Kelapa Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Clothing is optional at this property
Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Frequently asked questions

Does Best Western Mangga Dua Hotel and Residence have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at Best Western Mangga Dua Hotel and Residence?

As of 2025/9/8, prices found for a 1-night stay for 2 adults at Best Western Mangga Dua Hotel and Residence on 2025/9/28 start from NT$855, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Mangga Dua Hotel and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Mangga Dua Hotel and Residence?

Self parking is free at this property.

What time is check-in at Best Western Mangga Dua Hotel and Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Mangga Dua Hotel and Residence?

Check-out is at noon.

Does Best Western Mangga Dua Hotel and Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Best Western Mangga Dua Hotel and Residence located?

This family-friendly Jakarta hotel is located in a shopping district, within 2 mi (3 km) of Mangga Dua Square, Dunia Fantasi, and Pasar Baru. Jakarta International Expo and National Monument are also within 6 mi (10 km). Jakarta Jayakarta Station is 10 minutes by foot and Jakarta Kampung Bandan Station is 13 minutes.

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Best Western Mangga Dua Hotel and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 108 reviews
Rating 8 - Good. 51 out of 108 reviews
Rating 6 - Okay. 19 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 3 out of 108 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and location are just right for me. There are a few things that bother me, but they are very minor. The staff are very kind. The food is also delicious, so you won't have any trouble with breakfast.
Stayed 10 nights in Aug 2025

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mervat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Stayed 5 nights in Feb 2025

10/10 Excellent

tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3回目くらいのリピートです。 スタッフはフレンドリーで親切です。 全体的に施設は綺麗です。 プールやフィットネスの設備もあるのでホテルで過ごすのも退屈ではないです。 ところどころ設備の古さのメンテナンスが行き届いていないところもあるので，そこが改善されるとなおいいですね。
Stayed 15 nights in Apr 2025

10/10 Excellent

Gilang

Stayed 2 nights in May 2025

10/10 Excellent

Gilang

Stayed 1 night in Apr 2025

4/10 Poor

Roberto Lelio

Disliked: Property conditions & facilities

Hotel datato da rinnovare

Hotel datato, camera vecchia, con muri da ritinteggiare. Tende da cambiare. Bagno decente con una buona illuminazione. Impianto di aria condizionata buono. Camera abbastanza spaziosa. Letto comodo e lenzuola e cuscini puliti e comodi. Salviette da sostituire. Piscina moderna.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gilang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kuei Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

TETSUHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回良かったので使用しました。 スタッフやサービスは満足です。 スタッフはフレンドリーで初日いくつか設備の不具合がありましたが、すぐに対応してくれました。 ネガティブなところはちょっと設備が古いところです。 機会があればまた利用したいです。
Stayed 9 nights in Apr 2024

6/10 Okay

Kevin

Liked: Staff & service
Sauber aber nicht luxuriös
Stayed 2 nights in Feb 2024

10/10 Excellent

Tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆親切です。朝食も美味しく、毎日提供されます。全体的に満足です。正直に言うと、設備が少し古い部分もあります。 （シャワーの出が悪い場合があります。エレベーターがなかなか来ない場合もあります。）そこが改善されたら、完璧です。
Stayed 7 nights in Nov 2023

6/10 Okay

masato

Disliked: Cleanliness, property conditions & facilities
隣の音がかなり聞こえた。
Stayed 4 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Renovationsbedürftig, aber noch funktioniert alles

Hotel ist in die Jahre gekommen & weist entsprechende Abnutzungserscheinungen auf. Alles ist funktionstüchtig, sieht einfach nicht mehr neu und makellos aus. Zimmertüre, Schloss & Riegel können schon mal klemmen. Balkonfester wurde verriegelt, ebenso ein Eckfenster (zugemauert), angeblich eine Sicherheitsmassnahme. Frühstücksbuffet mit grossem Angebot von Continental, American & local breakfast. Qualitativ ist nur das lokale Angebot überzeugend & authentisch. Im Frühstücksraum viele & aggressive Stechmücken. 2 von 4 Aufzügen benützbar, andere sind für Anwohner (Gebäude beherbergt auch Wohnungen) uns Service reserviert. Gewisse Stockwerke sind nur mit einem bestimmten Lift zugänglich. Insgesamt ist das System kompliziert, es kommt ab & an zu längeren Wartezeiten. Spa-Bereich ist seit Wiederinbetriebnahme nach Covid-19 im Mai noch immer geschlossen (ausser Schwimmbad) darauf wurde aber nirgends hingewiesen.
Stayed 19 nights in Apr 2023

6/10 Okay

Chee Seng

Disliked: Cleanliness, room comfort

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020

8/10 Good

Mansur

Liked: Staff & service, amenities, property conditions & facilities
Saya senang menginap disini nyaman dan bersih serta ramah
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Sep 2019

8/10 Good

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Ottima colazione Personale molto gentile Locali sempre puliti
Stayed 4 nights in Aug 2019

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keselesaan hotel amat berpuas hati, tetapi kebersihan sekitar hotel amat dipertingkatkan.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
Stayed 1 night in Jun 2019

8/10 Good

KYUNGJUN

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

KYUNGJUN

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019