Had to clean before I left throwing the trash annd doing the dishes and hotel will charge a fee for extra towels. It’s insane at a $500 a day.
bora
於 2025 年 7 月住了 2 晚
6/10 一般般
Efren
家庭旅遊, 親子旅遊
2025 年 8 月 6 日
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
The property and location is very good. The staff was not friendly and could not solve issues that arose
Efren
於 2025 年 7 月住了 4 晚
6/10 一般般
Kathy
家庭旅遊
2025 年 8 月 5 日
喜歡:整潔度
不喜歡:設施服務
The room is ok. They don’t provide daily room clean. It is lack of vanity as a resort, no tea, no shower cap, etc. As a hotel it is ok. As a resort, they are not up to it.
Kathy
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Aaron
情侶出遊, 商務旅客
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful place to stay!
Aaron
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Churchill
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable room with nice balcony.
Churchill
於 2025 年 7 月住了 3 晚
8/10 不錯哦
DAVID
情侶出遊
2025 年 7 月 31 日
喜歡:整潔度、設施服務和住宿環境和硬體
The condo we rented was nice but no view. Resort was great.
DAVID
於 2025 年 7 月住了 3 晚
2/10 很糟糕
zuzana
2025 年 7 月 31 日
不喜歡:員工素質、設施服務和住宿環境和硬體
I booked an ADA room - my husband is in a wheelchair. First, I was told I hadn't booked one and when I produced paperwork they blamed it on Expedia. We were given the room that had a roll-in shower but no shower chair. I called and requested one. Never received a callback that night. I called again in the morning and was told they didn't have shower chairs. So I asked if they expected disabled people to just lie on the shower floor. Nicole at the front desk said she was new, then she said this hadn't been a problem in 20 years. Then told me to look up the hotel ownership to complain when I said that ADA rules were federal law. Would do no compensation and told me to talk to Expedia who wasn't responsible. This room wsa $638 per night. DO NOT STAY HERE - the facility is run down with the shower head coming out of the wall, shelves hanging by one screw and the the front desk (Nicole) has no comprehension of customer service nor federal regulations.
zuzana
於 2025 年 7 月住了 1 晚
6/10 一般般
Paul
家庭旅遊
2025 年 7 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly, very quiet place, nice pool nice bar area. with the price I would expect a complementary breakfast or at least a microwave in a room so I can cook something. Other than this was great for my family to stay at for what we needed….
Paul
於 2025 年 7 月住了 5 晚
4/10 不太好
Ian
情侶出遊
2025 年 7 月 29 日
不喜歡:員工素質、設施服務和住宿環境和硬體
The check in staff were unhelpful. They said our room was clean but had to be inspected and we should wait 20 minutes. After waiting an hour without the promised phone call another staff person checked us in without providing info about wireless or the spa that we asked about.
One of the two elevators was broken.
The thermostat in the room started blowing hot air at midnight both nights and this woke us up.
The advertised "hot tub" was overrun with kids the first night. It is really a "warm" tub, not hot, when used the second night.
I would not recommend the hotel as worthwhile value at $500/ night and personally would not want to deal with such unhelpful staff again.
Ian
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Nerissa
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property! Great spa! Location was perfect. Close to everything and still fat enough away that it seemed quite.
Nerissa
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Joanna
2025 年 7 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Pool area seating was not very well kept
Joanna
於 2025 年 5 月住了 3 晚
2/10 很糟糕
JEFFREY
情侶出遊
2025 年 7 月 23 日
不喜歡:員工素質和設施服務
Hotel charged exorbitant surprise fees at check-out (that were not disclosed at check-in) for amenities that were not provided. Avoid at all costs.
JEFFREY
於 2025 年 7 月住了 2 晚
6/10 一般般
Ronald
2025 年 7 月 20 日
喜歡:整潔度
不喜歡:員工素質
Too far from the square
Ronald
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Charles
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay very much, but was surprised by the resort fee at the end of our stay. I thought everything was included when I booked it through Expedia but the resort fee is separate. I was not expecting $147 extra bill which was charged to my credit card.
Charles
於 2025 年 7 月住了 3 晚
6/10 一般般
Alex
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度
The resort markets itself as luxury, but it was anything but. For high price point, we expected better service and amenities. Something as simple as an extra pillow took three separate request and still didn't arrive until a full day later. Nothing about this place justifies the cost or the "luxury" label.
Alex
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Catheryn
2025 年 7 月 18 日
Catheryn
於 2025 年 7 月住了 4 晚
6/10 一般般
April
2025 年 7 月 17 日
喜歡:整潔度
Easy location
April
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Richard
2025 年 7 月 16 日
Richard
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Katie
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度和設施服務
Family friendly and perfect spot
Katie
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Kacie
2025 年 7 月 13 日
Kacie
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Maryam Vadjed
2025 年 7 月 13 日
Maryam Vadjed
於 2025 年 7 月住了 1 晚
10/10 有夠讚
PHILIPPE
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
PHILIPPE
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Elizabeth
寵物同遊, 家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable spacious room. Very quiet except for some kind of alarm that went of twice in middle of the night. Not sure but it might have been an alarm on a door or service elevator. There were several activities on the property. We regret not planning to stay longer at Snow King.