伊維雷昆海灘 (LOS) 附近飯店 | 熱門住宿限時優惠 NT$572 起

「The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...

「Manager Leonard Rude and there is no where close by to eat … did not honor our Expedia reservation after paid in full online 」

「There could be inconveniences but there’s a great staff to handle it promptly 」

「Very bad breakfast, breakfast time was 7-9am to short, service ok, I wouldn’t go again」

「False advertisement NO WIFI and the hotel has a weird odor and in the room 」

「Arrived and could not find reservation. Room booked was to include seperate sitting area, kitchenette and private balcony. It did't have any of these. Room was filthy. Advertised pool, but it was empty.」

「It’s difficult to rate this hotel. They couldn’t find our booking information and we were unable to get in touch with expedia. This was fraud. I paid in full and they couldn’t find our reservation. we had to pay for one night because we didn’t know where to go. This is unacceptable.」

「I need my money back had to pay another cash money to stay in the hotel after I've paid online」