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Reviews of Titanic City Taksim

4 out of 5
Titanic City Taksim
Kocatepe Mahallesi Lamartin Caddesi, No:47, Istanbul, Beyoglu

Reviews

8.4

Very Good

Rating 10 - Excellent. 371 out of 736 reviews" "
Rating 8 - Good. 234 out of 736 reviews" "
Rating 6 - Okay. 70 out of 736 reviews" "
Rating 4 - Poor. 18 out of 736 reviews" "
Rating 2 - Terrible. 43 out of 736 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aamir Saeed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, brilliant location
Stayed 5 nights in Apr 2024
Response from CRM Management on 2024/4/29
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

FARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to reach everywhere. Its not my first time and will not be the last.
Stayed 3 nights in Apr 2024
Response from CRM Management on 2024/4/22
Dear Valuable Guest, Thank you very much for taking the time to write about your experience at Titanic City Taksim Hotel. We are passionate about exceeding our guest's expectations. We are honored having you at Titanic City Taksim Hotel. We look forward to see you again. Sincerely, CRM Management

6/10 Okay

Robert

The WiFi network is awful, they hit you with when you check in for 1,500 TL for a deposit against damage to your room etc, the room telephone wasn’t working properly either. Not a four star hotel, three maybe.
Stayed 3 nights in Apr 2024
Response from CRM Management on 2024/4/15
Dear Guest, Thank you for taking the time to share your feedback , following your recent visit. As we value every single experience and opinion of our valuable guests, I would appreciate if you could kindly contact me directly at guestrelation.citytaksim@titanic-hotels.com, referring to this review in the email title to discuss all of the mentioned points in detail. Together with Hotel team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at Titanic City Taksim Hotel. Yours sincerely.

10/10 Excellent

Emine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like every thing about the hotel lovely choice buffet breakfast fresh every day walking distance to shops clean and good service will recommend to all
Stayed 4 nights in Apr 2024
Response from CRM Management on 2024/4/14
Dear Valuable Guest, Thank you very much for taking the time to write about your experience at Titanic City Taksim Hotel. We are passionate about exceeding our guest's expectations. We are honored having you at Titanic City Taksim Hotel. We look forward to see you again. Sincerely, CRM Management

6/10 Okay

Mohammad mehdi

Traveled with family
Liked: Property conditions & facilities
The room was very small.
Stayed 3 nights in Apr 2024
Response from CRM Management on 2024/4/15
Dear Guest, Thank you for taking the time to share your feedback , following your recent visit. As we value every single experience and opinion of our valuable guests, I would appreciate if you could kindly contact me directly at guestrelation.citytaksim@titanic-hotels.com, referring to this review in the email title to discuss all of the mentioned points in detail. Together with Hotel team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at Titanic City Taksim Hotel. Yours sincerely.

8/10 Good

Suheyla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location but our family room was a bit small and different to the pictures but other family members had good size rooms.
Stayed 7 nights in Apr 2024
Response from CRM Management on 2024/4/10
Dear Guest, Thank you for taking the time to share your feedback , following your recent visit. As we value every single experience and opinion of our valuable guests, I would appreciate if you could kindly contact me directly at guestrelation.citytaksim@titanic-hotels.com, referring to this review in the email title to discuss all of the mentioned points in detail. Together with Hotel team, I hope to welcome you back soon again, and provide you the finest Turkish hospitality here at Titanic City Taksim Hotel. Yours sincerely.

10/10 Excellent

Yi-Chin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Lots of options for public transportation. Walking distance to the popular places.
Stayed 2 nights in Mar 2024
Response from CRM Management on 2024/4/5
Dear guest, Thank you very much for taking the time to write about your experience at Titanic City TAKSIM Hotel We are honored having you at Titanic City Taksim Hotel. We look forward to see you again.Warm regards from Turkey.CRM Management

10/10 Excellent

Nabeela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful. We arrived around 6am and our check in was for the following day. We were allowed to check in early for a fee of 20 euros. We needed an extra bed and they hlgave that to us the next day. Cleaners came everyday to refresh towels and were so nice.
Stayed 4 nights in Feb 2024
Response from CRM Management on 2024/2/28
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from CRM Management on 2024/2/27
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Faisal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location. Very clean rooms and excellent breakfast. Rooms are great for families with children. Overall very recommendable
Stayed 1 night in Feb 2024
Response from CRM Management on 2024/2/19
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Mohamed

Stayed 1 night in Jan 2024
Response from CRM Management on 2024/3/21
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from CRM Management on 2024/1/15
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Fisseha

Stayed 2 nights in Dec 2023
Response from CRM Management on 2024/1/8
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from CRM Management on 2023/12/19
Dear Guest, We are happy to read your kind reviews Thank you for sharing your time writing those. Our team members say thanks to you as well. Hope to welcome you again Thank you for your attentionCRM Management

10/10 Excellent

Hassan

Stayed 1 night in Dec 2023
Response from CRM Management on 2024/1/8
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Valery, Scarborough

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the public transportation: metro, airport buses.
Stayed 2 nights in Dec 2023
Response from CRM Management on 2023/12/20
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

6/10 Okay

Marwan

Disliked: Staff & service
At the checkout the woman ask me if i took something from the fridge o told her no I didn't She got 100 euro as deposit at the check in She let me wait around 10 mn to get the ok from the security As i travel a lot Trust the customer is a must I won't stay never again
Stayed 1 night in Dec 2023
Response from CRM Management on 2023/12/22
Hello, our dear guest.We are very sorry for this bad experience you had. The satisfaction of our guests has always been our priority and we always care about your opinions, please contact us by e mail, so that we can resolve your complaints on this matter.Thank you for your attention

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from CRM Management on 2023/12/9
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Manar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the place is very clean
Stayed 5 nights in Nov 2023
Response from CRM Management on 2023/12/6
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Norazafiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room.and space for toilet.
Stayed 4 nights in Nov 2023
Response from CRM Management on 2023/11/29
Dear Valuable Guest, Thank you for sharing your opinions about Titanic City Taksim. The situations that you mentioned will taken by Hotel Management seriously. Don't worry as we will share your views with our team mates We wish you a healthy day Sincerely, CRM Management

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good, close to grand bazar and food street
Stayed 2 nights in Nov 2023
Response from CRM Management on 2023/11/27
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

2/10 Terrible

Bahman

Stayed 10 nights in Nov 2023
Response from CRM Management on 2023/12/22
Hello, our dear guest.We are very sorry for this bad experience you had. The satisfaction of our guests has always been our priority and we always care about your opinions, please contact us by e mail, so that we can resolve your complaints on this matter.Thank you for your attention

6/10 Okay

David

Stayed 5 nights in Nov 2023
Response from CRM Management on 2023/11/18
Hello, our dear guest.We are very sorry for this bad experience you had. The satisfaction of our guests has always been our priority and we always care about your opinions, please contact us by e mail, so that we can resolve your complaints on this matter.Thank you for your attentionCRM Management

6/10 Okay

Hayes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice but unfortunately very laud and drunk Iranian guest always sitting in lobby and staring at women's and trying to chat nonsense.veey unpleasant
Stayed 1 night in Oct 2023
Response from CRM Management on 2023/11/3
Dear Valuable Guest, Thank you for sharing your opinions about Titanic City Taksim. The situations that you mentioned will taken by Hotel Management seriously. Don't worry as we will share your views with our team mates We wish you a healthy day Sincerely, CRM Management

8/10 Good

Seema

Traveled with partner
Liked: Amenities
Location is close to Taksim square
Stayed 3 nights in Oct 2023
Response from CRM Management on 2023/11/5
Dear Guest, We are happy to read your kind reviews Thank you for sharing your time writing those. Our team members say thanks to you as well. Hope to welcome you again Thank you for your attentionCRM Management

10/10 Excellent

Siamak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above.
Stayed 7 nights in Sep 2023
Response from CRM Management on 2023/10/25
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

2/10 Terrible

Art

Stayed 8 nights in Jun 2023
Response from CRM Management on 2023/11/3
Dear Valuable Guest, First of all, thank you for taking the time to share your feedback. Your feedbacks are significant to improve ourselves and to not you to encaunter the same problem again. We hope to welcome you back to our hotel soon. Sincerely, CRM Management

10/10 Excellent

Javad

Stayed 4 nights in Oct 2023
Response from CRM Management on 2023/10/12
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Yisset

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Sep 2023
Response from CRM Management on 2023/9/24
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Amal

Liked: Staff & service, amenities, property conditions & facilities
Loved the pool and jacousi and buffet breakfast
Stayed 1 night in Aug 2023
Response from CRM on 2023/8/28
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

2/10 Terrible

Hazem

Disliked: Staff & service, property conditions & facilities
Price is higher than others , customer service is terrible ,AC was not working and when you tell them please fix it they tell you hotel policy ,our room temperature was 27c , hotel is not recommended at this Area
Stayed 3 nights in Jul 2023
Response from CRM on 2023/8/25
Dear guest,We are very sorry to hear that your experience did not meet some of your expectations; please allow us to express our sincerest apologies.We do hope to welcome you again very soon and create a new and the most positive memory for you.Yours Sincerely,

10/10 Excellent

Wesam

Stayed 1 night in Jul 2023
Response from CRM on 2023/7/28
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

2/10 Terrible

Abdelnaser, oakpark

Stayed 2 nights in Jul 2023
Response from CRM on 2023/8/25
Dear guest,We are very sorry to hear that your experience did not meet some of your expectations; please allow us to express our sincerest apologies.We do hope to welcome you again very soon and create a new and the most positive memory for you.Yours Sincerely,

10/10 Excellent

NOUR EL

Stayed 3 nights in Jun 2023
Response from CRM on 2023/7/23
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from CRM Management on 2023/6/22
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Hassan

Stayed 2 nights in Jun 2023
Response from CRM on 2023/7/12
Hello dear guest,Thank you so much for sharing your reviews about our hotel. Your thoughts has always been helpful to improving our hotel's service. We all hope to see you soon in our hotelKind Regards

10/10 Excellent

Manar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful
Stayed 1 night in Jun 2023
Response from CRM on 2023/6/14
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Ozlem

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for our second stay in Istanbul. The customer service is outstanding. Everyone was so friendly and helpful. Very clean hotel. Breakfast was very good. Traditional Turkish breakfast, as well as fresh fruits, vegetables, pancakes, and eggs. Walking distance to Taxim Square and the metro. Highly recommend.
Stayed 2 nights in Jun 2023
Response from CRM Management on 2023/6/12
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Terrible

????

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service
I recently had the unfortunate opportunity to stay at Titanic City Taksim, and I must say it was an incredibly disappointing experience. From the moment we arrived, the service providers were incredibly rude and unhelpful, leaving a sour taste in our mouths right from the start. One of the major issues we encountered was the fact that we were assigned a room that did not suit our needs, despite arriving early and mentioning our requirements in advance. It was quite frustrating to find ourselves in a room that didn't meet our expectations, especially considering we had taken the effort to communicate our preferences beforehand. This lack of attention to detail and disregard for guest requests was truly disheartening. To make matters worse, our previous experience with Tsek Inn was equally terrible due to the hotel's lack of transparency and their handling of our special circumstances. We expected better communication and assistance, particularly in a situation where our needs were not being adequately addressed. Unfortunately, the hotel failed to meet even the most basic standards of customer service. Another disappointment was the hotel's pool, which was not in working condition during our stay. Although we did not mention this issue prior to checking in, one would expect the hotel to ensure that all amenities, especially ones advertised prominently, are in proper working order. It was a letdown to discover that the pool was unusable, and it further added to the overall ne
Stayed 4 nights in Jun 2023
Response from GR on 2023/6/18
Dear guest,We are very sorry to hear that your experience did not meet some of your expectations; please allow us to express our sincerest apologies.We do hope to welcome you again very soon and create a new and the most positive memory for you.Yours Sincerely,

4/10 Poor

majda

Traveled with family and small children
Disliked: Property conditions & facilities
I stayed 5 days in this hotel and just checked out today. I’ll start with the positive: - walking distance to Taksim and shopping areas - concierge was good - provided many personal care items - airport transfer for $40 The negative: - I mainly booked this hotel for the pool and the hot tub, both were in maintenance during all our stay and we discovered this by coincidence as we were getting ready to try it on with my kid. No one provided this information during our check-in. They didn’t offer anything to make it up for us until I asked, then they offered that I go use their spa one time in their other hotel 25 min away, transportation was on my expense. - We had to call 3 times to ask for extra pillows for my kid. - Receptionists don’t provide any info until you ask. We were provided 0 information on anything at all during our check in, he just handed us our key. 0 welcoming - The carpet is dirty and has stains I paid premium price to be able to enjoy my stay better but I got very disappointed because of the lack of service and consideration. I wish I had picked the other option I had on my list when I was looking for a hotel. There are much better options out there than this one.
Stayed 4 nights in May 2023
Response from CRM on 2023/6/6
Dear Valuable Guest, Thank you for taking time to write about your experience at Titanic City Taksim Hotel. We really appreciate your feedback. We are passionate about exceeding our guest's expectations and we will evaluate your suggestion. We look forward to seeing you soon. Sincerely, CRM Management

10/10 Excellent

Ozlem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, comfortable and safe. Great location to see the sights. Taksim shopping is very close. Easy to get to other tourist attractions. Staff is superb. Made us feel like family. Şükran in housekeeping was an absolute joy.
Stayed 7 nights in May 2023
Response from CRM on 2023/5/29
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from CRM on 2023/5/29
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

2/10 Terrible

hano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was shock, the smell inside the hotel was extremely bad, poor hygiene, I got Covid during my stay in the hotel and I left very sick. Poor ventilation.
Stayed 1 night in May 2023
Response from GR on 2023/5/31
Dear Valuable Guest, Thank you for taking time to write about your experience at Titanic City Taksim Hotel. We really appreciate your feedback. We are passionate about exceeding our guest's expectations and we will evaluate your suggestion. We look forward to seeing you soon. Sincerely, CRM Management

8/10 Good

Oluwabukola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked Titanic City last minute as we had a one day stop over in Istanbul. It was approximately 45mins from the airport. Got checked in right away on arrival. Staff were nice and friendly, they ensured we got settled in okay. Hotel location is great for a quick walk into the city, shopping and loads of food options around. We had breakfast here the next morning, which was nice and fresh. All in all, i would say it was fit for purpose and definitely a place i will recommend.
Stayed 1 night in Apr 2023
Response from CRM on 2023/5/9
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Mothana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from CRM on 2023/5/8
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

8/10 Good

Anshuman

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good Hotel, poor air-conditioning, below par staff
We were in the executive room and top floor...their most expensive rooms and the air conditioners did not work at all. It was fuming the whole time, like greenhouse as the sun would beat in. Upon complain, was told that we should open the doors...imagine we surviving by opening doors with noise outside after paying top dollars 😡😡 Otherwise location is great, facilities are adequate. Staff have half baked knowledge. We're keen on boat ride to be booked from hotel and we were told it's cancelled due to may day. Only to find many other services were functioning fine. We bypassed hotel staff to book our own boat ride.
Stayed 5 nights in Apr 2023
Response from CRM on 2023/5/6
Hello dear guest,We are so sorry for this bad experience that you had.Our Guest's satisfaction is our first priority. We are expecting to see your informing mail to our hotel and also we all hope to see you in our hotel one more time, so we can show the best turkish hospitality in our hotel.

10/10 Excellent

Pradeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from CRM on 2023/5/2
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2023
Response from CRM on 2023/4/18
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

10/10 Excellent

Sameem, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything in this hotel.
Stayed 7 nights in Mar 2023
Response from CRM on 2023/3/31
Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

2/10 Terrible

Shadi

Stayed 2 nights in Mar 2023
Response from CRM on 2023/4/5
Hello Dear Guest,First of all, we are sorry for the bad experience you had.If you contact us via the e-mail address guestrelation.city@titanic.com.tr, we will be happy to assist you.Thank you for your attention.