Room is small not as appears in the photos
Receptionists are not helpful, hardly listen or look at your face
WiFi off for a day and did not compensate
Faris
於 2024 年 10 月住了 8 晚
10/10
Excellent service staff very kind and helpful breakfast a lot of variety
Room very clean I recommend this hotel
Rafah
於 2024 年 9 月住了 5 晚
8/10
Metro en tram station in walkingdistance and a beautiful mosque across the street
Laila
於 2024 年 9 月住了 5 晚
6/10
Imran
於 2024 年 8 月住了 2 晚
6/10
Location was okay a bit far from everything. In general hotel was good, breakfast was okay. I was very disappointed with the gym it's not even a gym, weights were wrapped with celotape making it very unsafe. Swimming pool was great size but the shock surprise I was only allowed to use it till 5pm and after that 100$ charge. I will complain regards to this matter as this ruined my stay and was not stated anywhere in my booking. In general hotel was good and is okay to stay in.
Suriya
於 2024 年 8 月住了 3 晚
2/10
Not god
Sammy
於 2024 年 8 月住了 4 晚
8/10
El hotel en general bueno, pero. Elegi el hotel por la piscina pero resulto que tiene costo el ingreso despues de las 17:00 no pude meterme por esa razon, y el costo se me hacia elevado. El AC del cuarto no es suficiente para enfriarlo
Nadim Caleb
於 2024 年 8 月住了 3 晚
8/10
Shamir
於 2024 年 8 月住了 4 晚
4/10
The room wasn’t as expected . I was let down . Service was very poor . I didn’t get what I paid for . It was a special visit and I was told lies after lies . I requested a nice desert didn’t even get that . Over all I wouldn’t visit again .
真實旅客
於 2024 年 8 月住了 3 晚
10/10
Shayan
於 2024 年 7 月住了 1 晚
10/10
ZEHRA
於 2024 年 7 月住了 1 晚
8/10
Very poor towels quality, poor quality and variety of breakfast choices. The rest is good.
Simone
於 2024 年 7 月住了 7 晚
8/10
Simone
於 2024 年 7 月住了 7 晚
4/10
Cons:
- first night: water was dripping from the roof and had to be shifted to another room.
- called for an iron on second day, didn’t recieve so we left without ironing. Called for an iron on third day and request was ignored until we rang the 3rd time absoloutley fuming.
- beds are hard and uncomfortable
Pillows and throws were dirty with makeup stain on it from previous guests.
- mouldy dirty bathroom
- aircon didn’t work properly
- front desk staff tried to offer us a transfer back to the airport at a much higher price but we had already booked a taxi back for a cheaper price.
- for a 4 star hotel i would expect staff to atleast help us carry our luggage to the taxi - this did not happen.
Wouldn’t stay here again
Pros: the views from our room
Amna
於 2024 年 7 月住了 3 晚
10/10
Asem
於 2024 年 6 月住了 2 晚
8/10
marie-pierre
於 2024 年 6 月住了 5 晚
2/10
Place is an absolutely a dump. Very tiny rooms. They dont have iron stands and their irons are filthy ruined our clothes that we want it to wear for relatives wedding. I would not recommend it to no one. Most of the rooms light didnt work.
azeem
於 2024 年 6 月住了 2 晚
10/10
Camilla
於 2024 年 6 月住了 4 晚
10/10
Hussam
於 2024 年 6 月住了 4 晚
10/10
FAYCEL
於 2024 年 5 月住了 10 晚
6/10
Room are small and beds are small too Me my Mrs, and my son he is 5 year old had to share one bed which was to small and we stayed there for a week but it’s looks big in pictures.Carpet was dirty.Breakfast very limited and if you want orange juice you have to pay 60TL per small glass.i will say it’s 3 star hotel.
Syed Ali Akbar
於 2024 年 5 月住了 7 晚
10/10
En général j'ai apprécié mon séjour au hotel Grand Gulsoy. Ma chambre était toujours bien nettoyé. Le déjeuner avait une grande variété de légume et de fruit frais. L'emplacement de l'hotel est à proximité d'une station de métro.
Daniel
於 2024 年 5 月住了 6 晚
8/10
Great location
The room was quite small compared to other 4 stars hotels, but all clean