Friendly staff with well spoken english, helpful with taxis.
Some renovations required in rooms but they are tidy enough and well cleaned.
Breakfast was pretty abysmal for all 6 days I stayed. Stale breads/pastries, cold dishes that were supposed to be hot. I also noticed a lack of cleanliness by staff working in there, such as putting rubbish out and then rearranging cheeses without washing hands. Breakfast was a big let down.
However, the dinner options were decent.
Location was fairly average, I'd recommend looking closer to the Galata area.