"The front desk staff could not have been more helpful and pleasant! We had quite a difficult arrival, with the unfamiliarity with the vapareto and what not. They provided a quick tutorial on how to navigate it successfully for the remainder of our stay. Rooms were upscale and clean. Breakfasts were delightful as were the waitresses. Sunsets out front along the canal are stunning. When we return to Venice, we will only stay at this establishment, you can bank on that!"