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Reviews of Teega Suites by Subhome

3.5 out of 5
Teega Suites by Subhome
Jalan Laksamana 1, Puteri Harbour, Iskandar Puteri, Johor

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tong Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super view
Nice
Stayed 2 nights in Aug 2019
Response from Kenny - Front Desk on 2019/9/5
Thank you for your feedback. We really appreciate it very much. Hope to see you again next time.

6/10 Okay

XY, Malaysia

Traveled with family
Disliked: Cleanliness, staff & service
The home was great and comfort! The only thing that is bad about is the neighborhood, their shoes are extremely smelly and it spread through the whole corridor. Other than that, everything is great.
Stayed 2 nights in Jul 2019
Response from Kenny - Front Desk on 2019/8/1
Good afternoon. Thank you for taking the time to give us a review. We are really sorry for the uncomfortable situation you had during your stay. We will bring this matter to the management. We hope to see you again next time. Kenny, Front Desk.

2/10 Terrible

Verified traveler

Traveled with partner
The mattress was incredibly hard, not possible to sleep at all
Stayed 1 night in Jul 2019
Response from Kenny - Front Desk on 2019/7/22
Good afternoon, Thank you for the review from the stay at our property. Your feedback is important to us. We sincerely apologies for the uncomfortable situation that you had during your stay. We will look into this matter and fix this immediately. We hope to see you in the near future at our property. Thank you. Kenny, Front Desk.

8/10 Good

Rizal, Iskandar puteri

Traveled with family
Liked: Cleanliness, property conditions & facilities
There are no notice or signboard to indicate from parking level to the room/unit. As there are no frontdesk check in, had to find out by myself and exploring the possibilities here and there before able to reach the unit.
Stayed 2 nights in Jun 2019
Response from Kenny - Front Desk on 2019/7/23
Thank you for your feedback. We will try our best to improve the service quality in the near future and serve you better. Hope to see you again soon.

2/10 Terrible

Barbara E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our Experience
absolutely no service at all. We had to buy towels and toilet rolls ourselves. No email was sent to us as told it would with our room no. And advice on where to find key. I suggest you have a knowledgeable and experienced reception on 24hrs daily.
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice property with great view. Easy check in and out. However tv was not working and the staff on the ground were very helpful but the host went off the grid when we tried to contact him about the tv. No follow up from the host.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Didn't have any bathing towels nor basic stuff like tissue paper. Because there isn't any housekeeping, the rubbish bin was full after 1 day (they only gave 1 bin).
Stayed 3 nights in Apr 2019

10/10 Excellent

Shaharuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay with family
Nice unit& view
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
i give 4.5 star
Stayed 1 night in Mar 2019

10/10 Excellent

George Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Teega Suites is an exceptional value for the price.
Stayed 8 nights in Jan 2019

10/10 Excellent

WEN HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartment is fantastic. location is wulu..
room was perfect but location was wulu you cant find a proper breakfast coffee shop to eat. nothing much to shop or play nearby. main attractions are hello kitty thomas friends and it closes at 5pm. so when you check in at 3pm you have almost nothing to do other then go to the bars...
Stayed 1 night in Dec 2018

2/10 Terrible

Ivy, Singapore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
After booking, there is no reply from the apartment even we message them a week ago. Upon check in, when message them about aircon, table defects, they replied that there is no one work on my defects on weekend (implies that repair will be done only on weekdays). Aircon filter was so dirty that we can feel the dust smell in the unit. Appreciate that Expedia should consider them to allow some compensation for their service.
Stayed 3 nights in Dec 2018

6/10 Okay

Jill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall satisfactory
Stayed 1 night in Dec 2018

6/10 Okay

Syawal, Kuala Lumpur MYS

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
New property. Dont ever trust the rooms that they're offering. There are NO KINGBED size at all. They need to highlight this bedding as "2 singles put together". Be real! But overall, facilities for this property is in good and clean condition. Easy parking but need to know where to park your car or you could get lost. Staffs not really helpful and they have terrible communication issue. Whatever i said to the person on the phone was cascaded poorly to the agent on site. Best to whatsapp and get the name/contact of the agent on site and call before arrival or you will ended up waiting for a long time like me.wifi is good. Ask for pool view, you will also get morning sun. If you get the jungle view, you will get afternoon sun, which is okay too to see nice sunset. Overall the stay was just so so.. but because of the privacy, new property and new furnitures, i dont mind coming again... maybe.
Stayed 2 nights in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Vivian Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The apartment is beautifully furnished, new, and spacious. My family also enjoyed swimming at the large pool. There were some hiccups during check in that caused some delays, but we were given late check out as a compensation so that was helpful.
Stayed 2 nights in Oct 2018

4/10 Poor

Shamsuri, Kuala Lumpur

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No reception counter
Just deal with security guard (Nepal). Very scary. No recommended for lady.
Stayed 1 night in Sep 2018

10/10 Excellent

Ana Hafizah

Amazing pool
I love that place so much...calmness in many types..amazing pool and spacious apartment..located near kitty town..I’l come again next time.
Stayed 2 nights in Aug 2018
Response from Subhome support team on 2018/9/21
Dear Hafizah, thank you for your good rating and review we hope that we see you again soon so we can serve you even better!

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2018
Response from Subhome support team on 2018/9/21
Dear guest, thank you for taking the time to rank us and we hope to serve you even better next time.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
1. Booked Queen bed but given 2 single bed and pushed together act as queen 2. Toilet bath area chocked and have to solve it myself in order to bath 3. Different with the picture showed in expedia
Stayed 1 night in Aug 2018
Response from Subhome support team on 2018/9/21
Dear guest, we are sorry that we fall below your expectation and we will do our best to serve you better on your next visit.

10/10 Excellent

Suriyati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short get away
Stay was excellent. Love the view of the swimming pool at night from the balcony.
Stayed 1 night in Aug 2018
Response from Subhome support team on 2018/9/21
Dear Suriyati, thank you for taking the time to rank us and we hope to serve you even better next time.

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
What I like: Great place to stay, spacious, clean, and great facility such as nice swimming pool, gym, play room (pool table), play ground, etc. What to improve: No Wifi, No Cable TV Channel Overall its great place to stay, highly recommended :)
Stayed 1 night in Jul 2018
Response from Subhome support team on 2018/9/21
Dear guest, thank you for taking the time to rank us and we hope to serve you even better next time so that we can score 5! :)

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of water supply on Day one night for over 5 hours & can only take bath after 11pm. No washing m/c though it had mentioned (under facilities )while I made the booking. Room is nice & spacious. Stunning sea view. Public area (ie. Corridors of floor is a bit smelly as some guys left their shoes there , right outside their doors) Location is convenience with a nice small supermkt behind the building. 5 mins walk to hello kitty land where u can find restaurants for meals.
Stayed 3 nights in Aug 2019
Response from Kenny - Front Desk on 2019/8/9
Greetings from Teega Suites by Subhome. Thank you for taking the time to give us your feedback from your recent stay with us. We are extremely sorry for you going through the situation during no water supply. It was an unexpected thing for us as well and also affects many other guests. We are still happy that you loved our room and we hope to accommodate you next time. Thank you.

10/10 Excellent

Maggie, Jakarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves this apartment so much. It is so clean and tidy. The rooms are big and it is suitable for a family. The view is so beautiful. You can see the sea from the room. Really recommended.
Stayed 1 night in Mar 2019

6/10 Okay

JINMI

숙박비가 엄청 싸다면 다시 오겠지만...
관리자가 7일 머무는 동안 물,티슈,비누,샴푸,생수 같은걸 매일 사람수 만큼 갖고 오지도 않고 티비는 제대로 나오지도 않고 남편이 계속 메일로 부탁하고 기다리고~정말 지치게 하네요!!층강소음 엄청 심합니다!!
Stayed 2 nights in Feb 2019

6/10 Okay

JINMI

Liked: Cleanliness
다음번엔 그다지 재방문 의사 없음!!!
레지던스는 깨끗하나 층간소음이 넘 심해서 윗집 말 소리까지 들릴정도~쿵쾅거리고 뛰어 다니고 걸어 다니는 소리까지..오피스에서 제때에 생수와 수건과 휴지들을 제대로 제공해 주지 않았고(1주일내내)TV는 제대로 나오지도 않는데 고쳐 주지도 않았음!!!가위 없고 캔따개 없고 주방 식기류 넘 없어서 우리돈 주고 사서 씀!!세탁기 없는 건 더 치명적!!!!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2018
Response from Subhome support team on 2018/9/21
Dear guest, thank you for taking the time to rank us and we hope to serve you even better next time.