2/10 很糟糕
Jessica
家庭旅遊
2025 年 8 月 18 日
不喜歡：員工素質、設施服務和住宿環境和硬體
Terrible experience. I made a reservation using Expedia and was lectured as soon as I checked in because I didn't reserve with them directly, and was told they were full. After I told them that the $109 was taken out of my account so I either need a refund or a room, they found me a room. Check-in took about 20 minutes. When we got to the room, we discovered that you couldn't shut the bathroom door unless you lifted the toilet seat because it was the wrong size. The TV didn't work and when we asked about it, we were told everything works in the room and maybe our kids could figure it out. The hot tub was cold and they closed the pool an hour and 20 minutes early. The breakfast room opened 10 minutes late. The man at the front desk kept recruiting guests to join him in his prayer circles. I talked to several other guests while we were there. They had broken TV screens, air conditioners that weren't working, and some were even given single bed rooms even though they reserved a kitchenette suite with queen beds. This place is a disaster. Next time I will spend the extra money to stay anywhere else.
Jessica
於 2025 年 8 月住了 1 晚