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Reviews of Ipoh Octagon Homestay

3 out of 5
Ipoh Octagon Homestay
Jalan Ekram, Wisma Octagon Ipoh, 8th Floor, Octagon Residence, Ipoh, Perak

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 101 reviews" "
Rating 8 - Good. 43 out of 101 reviews" "
Rating 6 - Okay. 10 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean place with ease of check in and prompt response.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

6/10 Okay

tay

Traveled with family
Location is good, walking distance to eat all the famous food. But if you like quite, is not suitable. For the house is ok, but abit dusty.
Stayed 1 night in Jul 2020

10/10 Excellent

Gerrad, KL

Traveled with family
Liked: Cleanliness, amenities
Great Location, clean room and Suitable for a short family holiday
Stayed 1 night in Jul 2020

10/10 Excellent

Sri Ganesh

Traveled with group
Liked: Cleanliness, room comfort
Its great for a family of 2Adults n 2 kids
It was in great condition n love the water pressure.
Stayed 1 night in Jul 2020

10/10 Excellent

Alan, Uk

Traveled with partner
Liked: Cleanliness, amenities
Good central location. Room was nice. Soundproofing is really bad so not much sleep if you are a light sleeper. Be aware. We were charged 10 r a day for room to be cleaned. Nobody did this. We left a day early and asked for a refund for cleaning, but were refused. It’s not much money, but the principal
Stayed 3 nights in Feb 2020
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/2/10
Thank You very much for your rating. For clarification purposes, the RM30 cleaning fees charges will be levied for the whole duration of your stay and the cleaning will be carry out after your check out. The above charges was stated in the reservation platform before and after you click to agreed to make the reservation. Anyway, our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia May we wish your daughter a speedy recovery. Once again, thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok.
Stayed 1 night in Jan 2020
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/2/4
Thank You very much for your rating. Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿.

10/10 Excellent

Nurul, Penang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were like hotel's but you get a property as cosy as home. The homestay is at walking distance to many shops and restaurants. The owner also communicate well prior and during our stay that everything became easier once we arrived there.
Stayed 2 nights in Jan 2020
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/2/4
Thank You very much for the 5 stars rating. Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good :Security and cleanliness Poor: totally dark outside unit and at level 6 carpark when going out at 6am
Stayed 1 night in Jan 2020
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/1/19
Thank You for your rating and valued feedback. We will highlight again the Security, Cleanliness at the common area and the Parking Lighting to the building management to attend to the needful. We sincerely apologies for any inconveniences caused. We will take your valuable feedback to heart and will endeavor greatly to improve our services. Once again, Thank You

10/10 Excellent

Hew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good location
Stayed 2 nights in Dec 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/1/19
Thank You very much on your rating. Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿. Once again, thank you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in team was very friendly with clear instruction. Location is walking distance to many eateries in Ipoh old town. Place is well maintain. Swimming pool is a little small.
Stayed 1 night in Dec 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/1/19
Thank You for your rating. Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿. Once again, thank you.

10/10 Excellent

WILSON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bigger then expected. I was impressive by their service. Host show us what facility they had. Guided us where are the good food and shopping areas at the surroundings. All question was been answer promptly before and during our stay.
Stayed 3 nights in Dec 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2020/1/19
Thank You for your rating. Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿. Once again, thank you.

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Overall was fine.. staff very helpful..
Stayed 1 night in Dec 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/12/19
Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor soundproofing and ventilation. Had smoking smell at the midnight in the room that we stayed
Stayed 1 night in Dec 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/12/15
Thank You very much on your feedback. With regards to the smell, we have reported to the building management to look into the matter.

10/10 Excellent

CC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/12/19
Thank You for your rating. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿.

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Happy Stay
Being a home Stay accommodation whereby checking procedure has few differences as compared to regular hotel procedure, the instructions provided via WhatsApp a day before check-in was very clear and useful. Details such as how to access the private and very secure car park was easy to follow. As instructed, I contacted the staff team through WhatsApp 15 mins before arrival and was promptly met by a staff member who guided us to their reception area for a smooth check-in. The 2 room plus a living room area was spacious and well laid out. The large size beds were comfortable with very clean sheets. The mountain view from the 8th level room was charming and going to eateries location is just a comfortable walk away. I wish to thank the very helpful and polite staff at reception including the other general staff for the lovely stay. I will return to OCTOGAN on future trips to Ipoh. Once again Thank You.
Mountain View from Octogan Ipoh
Stayed 1 night in Nov 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/12/15
We are glad that you and your family/friends had a enjoyable stay and We too; are honor to be able to host you and your family/friends for the stay at Octagon HomeStay Ipoh - Tianxia Please do come back again and tell your friends/ relatives of your enjoyable time here.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in. Staff are helpful. Very good location.
Stayed 1 night in Nov 2019
Response from Octagon HomeSaty Ipoh Tianxia Team FM on 2019/12/15
Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh Tianxia - 八角民宿.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
It's location is very good as it is within walking distance to famous eating places. The unit was clean and comfortable. However there was only one mirror and it was in the bathroom. It costs very little to put one in the room and there is no lack of empty wall space. The door was quite thin, so outside sounds were very audible. Same with the windows as we could hear traffic and loud music from the street below. ( We were on the 15th floor.) Another point to note is that there is an additional charge to pay upon check in, which is the cleaning charge, the amount of which depends on the number of people per unit. For the two of us it was rm30 for two nights. However our rooms were not cleaned during our stay.
Stayed 2 nights in Nov 2019

10/10 Excellent

lai kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/9/30
We are indeed happy to know that you and your family members / friends had a pleasant experience, an enjoyable and wonderful stay @ Octagon HomeStay Ipoh Tianxia - 八角民宿. Thank You very much for the compliments.

8/10 Good

WANG CHIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place to stay. The reception staff was helpful. The accommodation was located near the best chicken rice stores in Ipoh.
Stayed 2 nights in Aug 2019
Response from Octagon HomeStay Ipoh Tianxia Team on 2019/9/23
Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh. Once again, thank you.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is very on time. Contacted me a day before. Easy access to carpark. Unit is clean and big. View is awesome. Very convinent location.
Stayed 1 night in Aug 2019
Response from Octagon HomeStay Ipoh Tianxia Team on 2019/8/21
Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh.

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Excellent place. Clean pool and immaculate apartment.
Stayed 1 night in Jul 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/8/21
Our teammates really enjoyed you guys around. Hope you will come back again and please do tell your friends/relatives of your enjoyable time here @ Octagon HomeStay Ipoh.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and ambience
Stayed 1 night in Jun 2019

10/10 Excellent

Zhi Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not enough chairs to sit around on for 5 pax even though the apartment is for max of 7 guest. No dining table but the apartment has a kitchenette with no microwave. The 3 queen beds were a good feature for a 2 + 1 apartment - clever use of space.
Stayed 1 night in May 2019

10/10 Excellent

Sasi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its pleasure to stay there
Stayed 1 night in May 2019

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and good location.
Stayed 1 night in Apr 2019

10/10 Excellent

Lim, tg.malim, perak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, will recommend to my family.
Stayed 1 night in Apr 2019

2/10 Terrible

Nhanam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/5/3
Hi Mr Nhanam Thanks for your feedback. We are terribly sorry that you do not have a good experience in our homestay as you only rated us 2 out of 10. Please accept our sincerest apologies. In order for us to greatly further improve our services, would you mind to share with us what are the issues you are not satisfy with our homestay. Thank You.

6/10 Okay

Nhanam

Just ok
Not so good
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Small treat like three in one kopi or nescafe was gone due to management dxplJn
Stayed 1 night in Mar 2019
Response from Octagon HomeStay Ipoh Tianxia Team FM on 2019/4/2
Hi Thank You for taking your time to provide your feedback to us. We are sorry that you and your family/friends does not get to enjoy our coffee as we regret that we have discontinue such coffee in the unit since beginning of this year. However, we do have such coffee for sale at our reception area. In your next visit, you may specially request in advance for such coffee to be placed in the unit. We hope you will stay with us again and allow us to make up for this experience. With Best Wishes and Regards Always From

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent downtown location with convenient access to eateries and short ride from airport. Easy to get around with GRAB. Customer representative was also prompt and helpful. Highly recommended.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Lounge was hard to find because it's on restricted access floor so check in was a little complicated but room is great and staff nice.
Stayed 1 night in Mar 2019

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, room comfort
A simple homestay
Reception was very courteous. Very Basic.. no tissues available. Expensive for what it offers.
Stayed 1 night in Feb 2019

8/10 Good

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for family
It was clean and comfortable, and it’s near to eateries
Stayed 2 nights in Feb 2019

8/10 Good

LIN CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

C F

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Only one area that score low - cleanliness of the bed sheet and pillow. From the stains, it is obvious that it was not changed every time.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Location is great, near too all famous food. Parking is provided. Spacious room for family.
Stayed 1 night in Dec 2018

10/10 Excellent

Fransisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful location... Will defintely book again in this place...
Stayed 2 nights in Dec 2018

8/10 Good

Nigel, Shah Alam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth arrival to the residents only parking and check in. Very quick response from staff.
Stayed 1 night in Dec 2018

10/10 Excellent

GR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nearby local delicious food available within walking distance. Check-in instructions were easy to follow and staff were very accommodating. Will be staying here again when in Ipoh.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to night market and toirist spots. Spacious and agent maintains good communications throughout
Stayed 3 nights in Dec 2018

10/10 Excellent

SAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is new and well located, in the heart of Ipoh, making accessibility easy.
Stayed 2 nights in Dec 2018

10/10 Excellent

nurulain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018