Intex Osaka Tours

Our stay was spotless. Great staff and amazing location while still being quiet. I would recommend for family.

First hotel to your left once you exit JR station. They’ll issue you tokens to store your luggages in their coin lockers before checkin and after checkout. Very comfortable stay especially after a day out in the park.

Location is king! I really liked: 1. 3 minutes walk to the train station. 2. Being sited at a train interchange means most major attractions (airport, Umeda, USJ, Nara, Namba, Kyoto etc) is a direct train. This takes out so much stress out of planning to change trains. 3. Sited near a large supermarket, groceries sorted! 4. Self service laundry at level 1 with even a shoe mashing machine and dryer! 5. Hotel sent instructions earlier for check in. 6. All the major convenience stores are within 3 -5 min walk. What’s confusing: 1. Self check in - can be stressful if not familiar and no data roaming. There is wifi at the lobby, take a while to see the sign and connect. 2. Check in via webcam at the terminal. 3. No night time staff to deal with contingencies. Found hair on my bedsheet under duvet. There was no one to change bedsheet / change room. This was sorted next day, but left bad impression coz this could easily be sorted by checkin staff giving us another room. But check in staff